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Das Alpenhaus Kaprun

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Das Alpenhaus Kaprun

Sun deck
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Junior Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Schlossstrasse 2, Kaprun, Salzburg, 5710
  • Panoramabahn Schaufelberg
    4 min walk
  • Schaufelberg Panorama Cable Car
    4 min walk
  • Maisiflitzer
    4 min walk

Room options

View all photos for Superior Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
TAUERN SPA Zell am See - Kaprun
Pool
Hot tub
Breakfast included
Spa
4.6 out of 5, Wonderful, (273)
The price is €363
for 1 night
includes taxes & fees
5 Dec - 6 Dec
TAUERN SPA Zell am See - Kaprun

About this property

Das Alpenhaus Kaprun

Hotel in Kaprun with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge.
Das Alpenhaus Kaprun offers 122 accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Kaprun hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

ALPEN.VEDA.SPA has 5 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Das Alpenhaus Kaprun. During your stay, you're just a quick walk from Kitzsteinhorn Alpine Center. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine while dining at Alpenhaus Restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages, Ayurvedic treatments or body treatments at ALPEN.VEDA.SPA
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Kitzsteinhorn Alpine Center and 4 minutes on foot from Panoramabahn Schaufelberg
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Das Alpenhaus Kaprun offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2476 square feet (230 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at Das Alpenhaus Kaprun. For a fee, parking is available.

This 4-star Kaprun hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Alpenhaus Restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Alpenhaus Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,476 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Late check-out fee: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhaus Kaprun
Das Alpenhaus
Das Alpenhaus Hotel
Das Alpenhaus Hotel Kaprun
Das Alpenhaus Kaprun
Kaprun Alpenhaus
Kaprun Das Alpenhaus
Das Alpenhaus Kaprun Hotel
Steigenberger Hotel Kaprun
Das Alpenhaus Kaprun Hotel
Das Alpenhaus Kaprun Kaprun
Das Alpenhaus Kaprun Hotel Kaprun

Das Alpenhaus Kaprun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 292 reviews" "
Rating 8 - Good. 106 out of 292 reviews" "
Rating 6 - Okay. 14 out of 292 reviews" "
Rating 4 - Poor. 5 out of 292 reviews" "
Rating 2 - Terrible. 3 out of 292 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Saleh

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad
I was given the worst room in the When I asked them to change my room, they excused themselves by saying that the hotel was fully booked and that I had another room for another guest. This is disgusting discrimination. I will not repeat the experience. They ruined my vacation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Staff & service, property conditions & facilities
Need more enhancement in the rooms.. but overall the place is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

laura, charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property; great buffet for breakfast and dinner; awesome pool and Spa, excellent staff, perfect location! We will be back!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a wonderful place.
We actually hoped to stay in Zell am See, but this location in Kaprun turned out to be a better choice. The hotel is in a great location and the food served for meals was a gourmet experience. We greatly enjoyed our stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Simela, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, comfy bed, all clean. The staff is super friendly, the food is delicious with many options and we would stay here 100 times over! Highly recommend! And the SPAAAA! Will have you so refreshed! Definitely get a massage and facial! Also many sauna/steam room options! Love it!
Stayed 10 nights in Apr 2024

10/10 Excellent

Odd, Potomac

Stayed 3 nights in Feb 2024

10/10 Excellent

Claire Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
I have been coming to Kaprun for over 25 years but this is the first time I have stayed at this hotel. I absolutely loved it and will definitely be back.
Stayed 7 nights in Jan 2024

10/10 Excellent

Gilbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities and food
Stayed 3 nights in Jan 2024

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

junghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff are just as attentive, kind and accommodating. A few staff members to name *Dining Staff* Prasanth Juan Alexis Nadja Hrvoje Ronny *Reception Staff* Martina Mahmoud Sorry, didnt catch everyones names but i cant think of a single staff member who didnt help, greet or simply make us comfortable throughout out stay. I went on a activity lumbered itinerary with my 2 sisters, the hotel gave us summer cards which include bus transport and so many different activities which are free! I was amazed and saved so much not having to pay, such a helpful touch from Das Alpenhaus hotel. We appreciate all your kind service and will be not only recommending you to others but also paying another visit in winter season ourselves! Look forward to staying with you wonderful people again! Thank you!
Stayed 4 nights in Sep 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, breakfast buffet was fabulous and rooms were very clean.
Stayed 1 night in Aug 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Hurdeep

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, great loaction
We had a lovely stay as a group. The rooms were comfortable and clean, the food was excellent, and it was 2 minutes walk to the ski lifts.
Stayed 7 nights in Mar 2023

10/10 Excellent

Panaite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly on Kaprun centre and you can reach the slopes within 350 meters from hotel. This is the biggest advantage of your winter holiday. The hotel is very well equipped with beautiful spa area divided to adults only and family area. They have also big size swimming pool with jacuzzi. Breakfast and dinner is slightly above average. But for us was the service of all members of staff that were are very friendly and helpful.

10/10 Excellent

Yehavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've been in.
We reserved one night, and after being at the hotel we've added another night since we were very satisfied. Clean and nice hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable, save and very friendly staff Location is very good in the center
Stayed 2 nights in Aug 2022

6/10 Okay

Fatmah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Das hotel review
Receptionist was very rude, her machine didn’t work to hold the money and her altitude was very bad, it took more than 30 minutes to get the check in over with. Parking costs 12 euros a day which was not mentioned in the booking details. We stayed for 5 days and The restaurant staff was rude most of the time. There is no AC in the hotel and it was extremely hot during the day
Stayed 5 nights in Jul 2022

10/10 Excellent

Petra

Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-Austrian Lockdown Ski Trip - Superb
We had a fantastic stay at the Alpenhaus in November 2021, the welcome, the levels of service, the food, the bedrooms....all were fantastic and we had no cause to complain about any of those aspects. Had a room with a balcony with gorgeous views of the Kitzsteinhorn (when the mist allowed). The spa/pool areas were also really good, and included in the hotel rates (no need to visit the Tauern Spa elsewhere in town - which is great, albeit expensive). Wouldn't hesitate to return, hopefully soon :-)
Stayed 9 nights in Nov 2021

4/10 Poor

Abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never get back there
It was terrible stay not clean at all dirty pillows
Stayed 3 nights in Oct 2021

10/10 Excellent

Maria-Theresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to slow down
Amazing atmosphere, great service. Good to relax
Stayed 1 night in Jul 2020