Grandhotel Pupp

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grandhotel Pupp

Exterior
Exterior
Exterior
Premier Suite front view (Wellness access) | View from room
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub

Explore the area

Map
Mírové námestí 2, Karlovy Vary, 360 01
  • Karlovy Vary Municiple Theater
    ‪4 min walk‬
  • Market Colonnade
    ‪6 min walk‬
  • Hot Spring Colonnade
    ‪7 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪11 min drive‬

Room options

Depandance Pupp Quisisana double Room (Wellness access)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room front view (Wellness access)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Depandance Pupp Quisisana Suite (Wellness access)

9.4 out of 10
Exceptional
(13 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Modern Room forest view (Wellness access)

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

Modern Studio forest view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

Modern Room front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Modern Studio front view (Wellness access)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

Premier Suite front view (Wellness access)

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

Grandhotel Pupp

Luxury hotel with 2 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Guests aged under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grandhotel Pupp. During your stay, you're just a quick walk from Slavkovsky Forest Nature Reserve. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Grandrestaurant Pupp, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, deep-tissue massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Slavkovsky Forest Nature Reserve and Diana Cable Car
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grandhotel Pupp offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the luxury Grandhotel Pupp. Parking is available for a fee.

This 5-star Karlovy Vary hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Grandrestaurant Pupp – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bechers Bar – This cocktail bar specialises in international cuisine and only serves dinner. Open daily.
Club Mala Dvorana – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Cafe Pupp – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 190
  • Christmas Eve (24 December) Gala Dinner per child: EUR 190 (from 3 to 18 years old)
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 613 out of 898 reviews" "
Rating 8 - Good. 189 out of 898 reviews" "
Rating 6 - Okay. 60 out of 898 reviews" "
Rating 4 - Poor. 25 out of 898 reviews" "
Rating 2 - Terrible. 11 out of 898 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Yevheniia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay always!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow great place. Our room was a corner room overlooking the river and town. Five yes five windows. Restaurant meal was great. The buffet breakfast one of the best. Difficult to get there by car if you don’t know but it we mastered the other side of the river and arrived . Great location we got what we paid for Well done grandpupp
Stayed 3 nights in Sep 2024

8/10 Good

PEDRO A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and stately
Beautiful stately hotel in a great location, Very large beautiful rooms and fantastic service. Really great breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Spacious and comfortable rooms. Exceptionally clean and great breakfast.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nearly perfect!
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bezalel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelita, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience
Stayed 6 nights in Aug 2024

6/10 Okay

Olivier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful historic hotel. Room was beautiful, but AC noisy. Staff was rude in many places.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Amenities
Everything was absolutely amazingly. Highly recommend! Would stay again!!!
Stayed 3 nights in Sep 2024

8/10 Good

Danny, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Booked a twin room in what is advertised as a forest view room. All we could see over the top of the roof of the other section of building was a few tree tops. There is no forest as the hotel backs onto a rocky cliff. The room was spacious and clean. The beds were quite firm and the pillows too soft to the point your head would would get encased in them. Buffet breakfast was included and considering the grandness of the hotel, just ok. Had the basic hot and cold options but not as much variety as other much less luxurious hotels I've stayed at. The indoor pool, spa and sauna areas are very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Napoleon, Davis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to go to Karlovy Vary and stay at the Grand Hotel Pupp. It lived up to all my expectations. The place hotel is gorgeous and the staff are very friendly and accommodating. The pool is indoors and stainless steel with several hot tub areas. The location is very convenient as everything is within walking distance. Can't wait to go back!
Stayed 3 nights in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
Great hotel. Convenient location. We were across the street from the main hotel. Not an issue unless you want to go to the spa in your robe and slippers. Martin is an amazing concierge, and put together one of the most memorable experiences we had on our trip. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ludmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depandance Pupp Quisisana suite
We got the Depandance Pupp Quisisana suite. At first we were less excited about it because it is across the street from the main hotel with the spa and restaurant. But the suite was so stunning that we remained very satisfied.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Stayed 2 nights in Jul 2024

10/10 Excellent

Doina, las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024