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Hotel Thermal

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Thermal

View from room
Indoor pool, pool loungers
Aerial view
View from property
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
I.P. Pavlova 2001/11, Karlovy Vary, Karlovy Vary, 36001
  • Dvorakovy Sady
    3 min walk
  • Kavárna Viola
    2 min walk
  • Karlovy Vary dolni n. Station
    14 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    12 min drive

Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Balcony, City View

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room, Balcony, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, City View

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Double Room, Balcony, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Thermal

Luxury hotel with full-service spa and casino
This hotel features a full-service spa, a casino and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a nightclub and a health club are on-site.
Hotel Thermal offers 262 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a bath with a deep soaking bath, dressing gowns, bidets and complimentary toiletries. This Karlovy Vary hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
During your stay at Hotel Thermal, you're just a quick walk from Dvorakovy Sady. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body wraps, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Dvorakovy Sady and 4 minutes on foot from Park Colonnade
  • Airport shuttle service available for a fee
Hotel Thermal offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A casino, a nightclub, and a hot tub are also featured at the luxury Hotel Thermal. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Karlovy Vary hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.
Tulip – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CZK 350 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tulip

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 1300.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CZK 2500 per stay
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CZK 350.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CZK 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Spa Hotel Thermal
Spa Hotel Thermal Karlovy Vary
Spa Thermal Karlovy Vary
Thermal Spa Hotel
Spa Thermal
Thermal Hotel Karlovy Vary
Spa Hotel Thermal
Hotel Thermal Hotel
Hotel Thermal Karlovy Vary
Hotel Thermal Hotel Karlovy Vary

Hotel Thermal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 187 reviews" "
Rating 8 - Good. 70 out of 187 reviews" "
Rating 6 - Okay. 29 out of 187 reviews" "
Rating 4 - Poor. 14 out of 187 reviews" "
Rating 2 - Terrible. 10 out of 187 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Hotel Thermal has an impeccable location. The room was clean, comfortable. The staff is professional, friendly. The wellness and the outdoor thermal pool are perfect. Tasty and varied food is a matter of course here. We will be happy to come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Homer, Tel Aviv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the thermal pool the most I will definitely return on this hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Georgina

Stayed 3 nights in Apr 2024

8/10 Good

Raul

Travelled with family
Liked: Property conditions & facilities
I liked how you have options to have room clean. One thing not all towels were left. I was missing wash cloth towels. My klinex paper not refilled.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel, excellent customer service, great breakfast options.. elevators were slow.. .but they do have stairs
Stayed 3 nights in Mar 2024

10/10 Excellent

Farit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023

8/10 Good

Jeffery allen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Bielousova

Stayed 2 nights in Mar 2023

8/10 Good

Lynnette

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has its own spa, saunas, and even a whole floor just for wellness to include consulting with a doctor. If you’ve booked the hotel try to get there early so you can access the pool and three free hours at the saunas during the night of your stay. Bring your hotel towels down for the pool but for the saunas grab a sheet. They do allow kids with adult supervision in the saunas but know that swimsuits/trunks are prohibited. There’s a few restaurants around the hotel along with a park right across the street. Definitely try out all the free thermal drinking fountains and just relax. It definitely is a very “spa like” town.
Stayed 1 night in Jul 2022

2/10 Terrible

Natallia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The vacation u deserved
To stay at the hotel was extremely nice! The staff was very friendly, polite and highly motivated to make everything for comfortable staying. The room was clean and cozy and panoramic windows with sophisticating view on Karlovy Vary. The breakfast fresh and tasty with a fantastic variety of products. My 3 days vacation gave me such a good spa experience and washed all the stress and tiredness away!
Hotel surrounding
Stayed 3 nights in Jun 2022

8/10 Good

Franz Joachim

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

8/10 Good

Jiri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but there is a space for improvement
+ Good experience overall: very good breakfast, wellness and spa included, room with a balcony, awesome attitude of the wellness and spa employee (woman) who went the extra mile to make our stay better, thank you - To improve: WiFi is not included in the price of a room (I have seen this in hostels but did not expect anything like this in a 4* hotel), I would also expect a more positive and welcoming attitude of the employees working at the reception / front desk, also a quick “where is what” info would be nice to hear during the check-in, parking payment automat did not work
Stayed 1 night in Sep 2020

8/10 Good

Bostjan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reconstruction, but not too noisy
Kind service at breakfast. Very convenient location. Standard breakfast. Only 2 out of 5 elevators are used for guests. Hotel is in reconstruction, but not too much noise.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Rennat

Liked: Cleanliness, staff & service
SPA in the name is not a spa
Elevator were constantly not working and the SPA in the name does not really reflect a SPA, but one yakuzi and a 20m swimming pool and 3 saunas. For hotel that size it seems very small. Location and view are awesome!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Terrible spa. No mineral water in the pool. Old fashioned rooms and overall ugly hotel
Stayed 2 nights in Aug 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Good Value in Scenic Karlovy Vary
Comfortable room. Nothing fancy but good value for the money
Stayed 1 night in Jun 2017

8/10 Good

Alexey

Liked: Cleanliness, staff & service, room comfort
Spa hotel in resort town
Good breakfast, good but small pool. Sauna a bit overcrowd.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for short stay
The outside of the hotel looked old and intimidating but the inside changed our minds totally. The spacious lobby with comfort seating all around is nice. The room was functional except for the odd moths flying in should you leave the window open.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
KVIFF ACCOMODATION
We stayed there for KVIFF, it was a good location. Our room was not like in **** hotel. Poor decor, smell in a toilet.... Thare are several levels of room, we had the comfort one.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Time travel to the past
The hotel is well located. We only stayed for one night, so it was ok for only one night. The construction looks out of place. The surrounding constructions are of a completely different style. This really looks like a comunist era building. That could be attractive to some, the furniture and the ambience is very original. I felt I was in a sort of theme hotel, soviet style and back some decades in time. We did not use the spa facilities or restaurant.

6/10 Okay

Verified traveller

Disliked: Staff & service
Close to town but unfriendly staff
The hotel was within walking distance to most tourist sites. Unfortunately, the hotel staff was not very friendly. Upon check-in, we were turned away when trying to check in an hour early. We were told we could not even book a massage until we officially checked into our room. By that time, all of the massages were booked for the weekend. We did enjoy the indoor pool and the views from our balcony.

2/10 Terrible

Heather, Prague, Czech Republic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip the Hotel Thermal
Overall, this hotel was disappointing. Upon arrival, there was no shampoo in the shower (bottle was empty), there is no shower curtain and the water is difficult to regulate the temperature. The hotel is in a good location and has a good breakfast buffet, however, it has the feel and look of the 80's cold war era. I would skip this one and choose a quaint hotel in town.