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Superior Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Apartment, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at acora Karlsruhe Zentrum Living the City, you're just a quick walk from ZKM. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of ZKM and Federal Court of Justice
  • Dogs welcome for a fee

acora Karlsruhe Zentrum Living the City ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for acora Karlsruhe Zentrum Living the City

Everyone (4) Business (1) Couples (2) Family (2) Friends (4)
5 out of 5
Suite en duplex très spacieuse et lumineuse. Zone du château et des restaurants à 20mn à pied, trajet agréable. Proche accès autoroute

Posted by on 22 Aug 2022

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Comment from Hotel Management

18 Jan 2023 by Elvira Koch

Sehr geehrter Gast, vielen Dank dafür, dass Sie sich die Zeit genommen haben, uns zu bewerten und vielen Dank für die 100%. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen, dass wir Sie wieder bei uns begrüßen dürfen! Mit freundlichen Grüßen, Ihr Team vom acora Karlsruhe Living the City.

1 out of 5
Je suis arrivé vers 2h du matin de mon voyage j’ai trouvé l’hôtel fermé. Un homme est venu quelques minutes plus tard nous a dit que ma réservation a été annulé car nous n’avons pas choisi l’option de payer à l’avance. Il a refusé de me donné une chambre à 3h du matin parce que je voulais payer par cache j’avais oublié ma carte de crédit. La réception était aussi trop bizarre .

Posted by on 4 Jul 2022

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Comment from Hotel Management

4 Nov 2022 by Elvira

Dear Guest, Thank you very much for your feedback regarding your stay at the acora Karlsruhe Living the City. We deeply regret that the services provided have not met your expectations. We apologize for the inconvenience this might have caused you. We hope we will have the chance to welcome you back at our hotel soon. Best regards, Your Team of acora Karlsruhe Living the City.

4 out of 5

Posted by on 7 Nov 2021

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Comment from Hotel Management

25 Feb 2022 by Elvira Koch

Sehr geehrter Roman, vielen Dank für Ihre Bewertung. Es ist schön, dass bei Ihrem Aufenthalt alles in Ordnung war. Wir freuen uns schon auf Ihren nächsten Besuch. Beste Grüße, Ihr Team vom acora Karlsruhe Living the City.

5 out of 5

Posted by on 2 Jul 2021

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Comment from Hotel Management

20 Jul 2021 by Elvira Koch

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Bewertung zu Ihrem Aufenthalt in unserem Hause. Ihr positives Feedback werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Bleiben Sie gesund. Mit freundlichen Grüßen Ihr Team des acora Karlsruhe Living the City.

5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

2 Sep 2020 by Elvira Koch

Dear guest. Thank you very much for your feedback regarding your stay at our hotel. We are delighted about your positive feedback and will gladly pass on your kind comments to the team. Your satisfaction is the best reward for our staff, who work hard every day to offer you the best service possible. We hope we will have the chance to welcome you back at our hotel soon. Stay healthy. With kind regards, your team of the acora Hotel und Wohnen Karlsruhe.

1 out of 5
Es hat nach urin gestunken, das Badezimmer war rein eckelhaft. Die Gardinen haben keine Blackouteigenschaft. Nächstes mal reserviere ich unbedingt woanders.

Posted by on 2 Dec 2019

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Comment from Hotel Management

2 Sep 2020 by Elvira Koch

Sehr geehrter Gast, zunächst bedanken wir uns herzlich dafür, dass Sie sich die Zeit genommen haben, die Bewertung auszufüllen. Für Vorschläge und konstruktive Kritik sind wir stets dankbar, denn es ist unsere Aufgabe, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten. Die von Ihnen beanstandeten Mankos bezüglich der Zimmerreinigung / Sauberkeit des Zimmers sind uns sehr unangenehm. Uns ist bewusst, dass die Ordnung und Reinlichkeit des Zimmers oberste Priorität hat und Voraussetzung für einen angenehmen Aufenthalt ist. Wir können Ihnen versichern, dass die beschriebenen Beanstandungen nicht dem Standard unseres Hauses entsprechen. Sprechen Sie zukünftig doch bitte direkt mit der Rezeption. Dann besteht die Möglichkeit nachzubessern und Ihnen den Aufenthalt zu verbessern. Wir würden uns trotzdem auf einen erneuten Aufenthalt von Ihnen freuen. Bleiben Sie gesund. Mit freundlichen Grüßen Ihr Team des acora Hotel und Wohnen Karlsruhe.

5 out of 5
Sehr unkompliziert freundlich zuvorkommend genial Aufenthalt lässt sich gerne wiederholen,sehr zentral gelegen

Posted by on 4 Nov 2019

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Comment from Hotel Management

2 Sep 2020 by Elvira Koch

Sehr geehrter Gast, VIELEN Dank für Ihre Bewertung und dem damit verbundenen Vertrauen in unser acora Hotel und Wohnen. Wir freuen uns, dass Ihnen unser Haus und das Appartement gefielen und Sie sich wohl gefühlt haben. Daher hoffen wir, dass wir Sie bei Ihrem nächsten Besuch in Karlsruhe wieder begrüßen dürfen. Bleiben Sie gesund. Mit freundlichen Grüßen Ihr Team des acora Hotel und Wohnen Karlsruhe.

1 out of 5

Posted by on 8 Jul 2019

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3 out of 5

nahe Stadt

Pros: Lage
Location: Ausflüge zum Zentrum
Dozierendenaustausch, Besuch ZKM, Stadtbesichtigung

Posted by on 4 May 2018

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Comment from Hotel Management

8 May 2018 by Elvira Koch, Hoteldirektorin.

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem acora Hotel und Wohnen und für Ihre Bewertung. Was können wir Ihrer Meinung nach verbessern, um 5 von 5 Punkten zu erreichen? Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt wieder begrüßen zu dürfen und verbleiben, mit freundlichen Grüßen, Elvira Koch, Hoteldirektorin.

3 out of 5

3 Dumme Freunde in Karli

Wir haben nicht das Zimmer bekommen welches wir gebucht haben..! Personal an der Rezeption sehr unfreundlich..

Posted by on 13 Apr 2016

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About the acora Karlsruhe Zentrum Living the City

Location Sophienstr. 69-71, Karlsruhe, 76133

Property Features

As a guest of acora Karlsruhe Zentrum Living the City, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi and wired Internet are free in public spaces. Acora Karlsruhe Zentrum Living the City also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This Karlsruhe hotel is smoke free.

  • 158 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1988
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Europaplatz Postgalerie Station (0.9 km / 0.5 mi)
  • Metro station: Karlstor/Bundesgerichtshof Tram Stop (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Acora Karlsruhe Zentrum Living the City offers 158 accommodations with laptop-compatible safes and complimentary bottles of water. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers. This Karlsruhe hotel provides complimentary wireless Internet access. 26-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and an iron/ironing board can be requested.

  • In-room kitchenette
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower
  • Hairdryer
  • Laptop safe
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Self-parking fee: EUR 7 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TOP acora Hotel
  • TOP acora Hotel und Wohnen
  • TOP acora Hotel und Wohnen Karlsruhe
  • TOP acora und Wohnen
  • TOP acora und Wohnen Karlsruhe
  • Acora Hotel und Wohnen Karlsruhe
  • Acora Hotel und Wohnen
  • Acora und Wohnen Karlsruhe
  • Acora und Wohnen
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