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APA Hotel Karuizawa Ekimae Karuizawaso

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for APA Hotel Karuizawa Ekimae Karuizawaso

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Down duvets, desk, blackout curtains, soundproofing
Exterior
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1178-1135 Kitasaku-gun, Karuizawa, Nagano-ken, 389-0102
  • Karuizawa Station Building Memorial
    4 min walk
  • Karuizawa Ohga Hall
    4 min walk
  • Karuizawa Prince Shopping Plaza
    7 min walk

Room options

View all photos for [Main Building] Studio Twin Room, Non Smoking

[Main Building] Studio Twin Room, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

[Main Building] Studio Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for New Wing Single, Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

New Wing Single, Non-Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for New Wing Single, Smoking

Down duvets, desk, blackout curtains, soundproofing

New Wing Single, Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for New Wing Deluxe Twin, Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

New Wing Deluxe Twin, Non-Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for New Wing Deluxe Twin, Smoking

Down duvets, desk, blackout curtains, soundproofing

New Wing Deluxe Twin, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for New Wing Twin Non-Smoking

Down duvets, desk, blackout curtains, soundproofing

New Wing Twin Non-Smoking

  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Main Building] Single Room, 1 Twin Bed, Non Smoking

[Main Building] Single Room, 1 Twin Bed, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

[Main Building] Single Room, 1 Twin Bed, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for New Wing Twin Smoking

Down duvets, desk, blackout curtains, soundproofing

New Wing Twin Smoking

  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for New Wing Deluxe Double Non-Smoking

New Wing Deluxe Double Non-Smoking | Down duvets, desk, blackout curtains, soundproofing

New Wing Deluxe Double Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Main Building] Twin Room, 2 Twin Beds, Non Smoking

[Main Building] Twin Room, 2 Twin Beds, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

[Main Building] Twin Room, 2 Twin Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

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Exterior

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About this property

APA Hotel Karuizawa Ekimae Karuizawaso

Hotel with a 24-hour front desk, a short walk to Karuizawa Prince Shopping Plaza
Along with a restaurant, this hotel has a microwave in a common area and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a vending machine. Housekeeping is available on request.
APA Hotel Karuizawa Ekimae Karuizawaso offers 122 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at APA Hotel Karuizawa Ekimae Karuizawaso. During your stay, you're just a quick walk from Karuizawa Prince Shopping Plaza. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort
There's a restaurant on site. Public spaces have free WiFi and wired Internet. APA Hotel Karuizawa Ekimae Karuizawaso also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.
For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:30 AM.
SHIKI – This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A restaurant

Restaurants on site

  • SHIKI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Housekeeping service is provided every 3 days. Additional cleaning is available for stays of 2 nights or more on request. Additional bedsheet exchanges cannot be requested.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

APA Hotel Karuizawa-Ekimae
APA Karuizawa-Ekimae
APA Karuizawa-Ekimae Hotel
APA Karuizawa-Ekimae Karuizawaso
APA Hotel Karuizawa Ekimae
APA Hotel Karuizawa Station Karuizawaso

APA Hotel Karuizawa Ekimae Karuizawaso Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 1003 reviews" "
Rating 8 - Good. 430 out of 1003 reviews" "
Rating 6 - Okay. 220 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Travelled with family
Disliked: Property conditions & facilities
The hotel is quite old. The property and condition is getting old, especially the bathroom and air condition.
Stayed 2 nights in Jul 2024

2/10 Terrible

Teck Soon

Travelled with group
Disliked: Room comfort
terrible experience
We arrived in early at 1:30pm and checked in our baggage because check in time was 3pm, so we went to the shopping plaza instead, after while we arrived and got our room keycard and went to the room, realise that the it has been use by other people or either the previous person just had a late check out, the housekeeping was not done properly and the previous person left his coffee in the fridge and the toilet was not clean and the shaver and the tower was still there, the worst case is the aircond doesn’t work properly even I set 20’c and the room temperature is still 27’C . I had to borrow a fan from the front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Egor

Liked: Cleanliness, room comfort
This is my 3rd time in APA Karuizawa and l feel like the level has degraded. We were placed in the newly built ward. When booking, it was stated that it was the new ward so I didn't pay much attention to it, but when entering the room I was disappointed with the size of it. The room design and setup was identical to the rooms I got in previous years, but it was smaller and more cramped. The planning of the rooms isn't great - The two twin beds were too big, making walking inside the room barely possible because of the massive other furniture (desk and chair) let alone room for a suitcase. But that I can live with. The main problem for me was the service in the hotel which only seems to cater to the Japanese businessman coming to stay, and not caring much for the rest of the guests from abroad: On the early morning of our first day of stay, the fire alarm went on. It woke me off so I quickly got up to put some clothes on me. The fire alarm went for a few minutes, following by an announcement on the speakers by the staff. It lasted for about a minute and stopped. My wife and I opened the door in panick, ready do go downstairs when we stumbled on our neighbour to the room who happened to be Japanese. I asked her what the announcement said and she said that it said that it is a mistake. That felt to me extremely unprofessional. You have guests from abroad staying in your hotel, and the least you can do is say "sorry, mistake" in English when your fire alarm goes on.
Stayed 2 nights in Jun 2024

8/10 Good

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
This hotel is very close to the train station. An easy walk. The room was large, by Japanese standards, and quite comfortable. The restaurant was convenient and tasty.
Stayed 2 nights in Jun 2024

8/10 Good

kui hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

YEE LING

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
The property is in a convenient location that is a few minutes walk from the main station, restaurants and shops. Public parking is also a few minutes walk away. The rooms were small but clean. Staff was helpful. Free coffee available in the lobby. It was great for the price.
Stayed 1 night in Apr 2024

6/10 Okay

PINGKUO

Liked: Cleanliness, amenities
When it comes to C/P values, the cost is totally okay.
Stayed 1 night in Apr 2024

2/10 Terrible

Natasha, Brunswick East

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

bee leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping trip
Very cosy bed and room High ceiling a bit hot Location super good near outlet Good for shopping
Stayed 1 night in Apr 2024

6/10 Okay

Hock Heng

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Booked this hotel becos it’s next to the bus and train station. Honestly, this is the only plus point for staying here. The overall experience is disappointing. First time I didn’t sleep well throughout the 3 nights stay due to noises from the movement of cars outside and the bright light coming from the aircon unit control hung on the wall next to the bed. I had feedback to the front desk that the aircon was also noisy and requested for a change of room. The senior male receptionist replied that all the rooms’ aircon units were noisy hence there was no difference. The bed was very soft for my liking and the bedroom space was very tight to accommodate two beds, they were just 1 feet apart. The shower was very tight too. Over the front desk, there was a lack of welcoming smiles from the hotel staff. I’m sure I won’t be returning to this hotel for my next trip to Karuizawa for above reasons.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Location is convenient as it is next to train station. But as with the APA chain, rooms are pretty small.
Stayed 1 night in Feb 2024

8/10 Good

lijia

Liked: Cleanliness, staff & service
It’s near the station and a shopping complex, but that’s about it. I ate the most mediocre Napolitan I’ve ever eaten in my life here.
Stayed 2 nights in Jan 2024

6/10 Okay

Chung Hei

Stayed 1 night in Jan 2024

8/10 Good

William

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Kar Cheong, Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Kar Cheong, Edwin

Stayed 2 nights in Dec 2023

8/10 Good

J

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location especially if you’re not driving. It’s walking distance to the station (5 mins) and the large outlet mall. Only downside is that we were placed on a smoking floor (although we booked non-smoking) and there was quite a strong smell of smoke in the room.

8/10 Good

Ohm

Liked: Staff & service, amenities, property conditions & facilities
Best part of this hotel is breakfast don’t miss it. But first time I go to the room have pee smell. Window can open that help. Hotel smaller then other APA hotel but karuizawa view is great. Hotel same side of the road easy to walk form train station.

6/10 Okay

Suzan

Liked: Staff & service
There’s smelly sewage from the bathroom piping. The faucet is faulty, it’s too loose.
Stayed 1 night in Nov 2023

8/10 Good

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay !!
Stayed 2 nights in Oct 2023

8/10 Good

Sarah K

Stayed 1 night in Sep 2023

8/10 Good

Kenney

Stayed 1 night in Sep 2023

6/10 Okay

Angel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property condition is not ideal, it’s quite old. The carpet in the corridor and the room is disgusting. It needs better cleaning. With Japanese standard, the cleanliness is very poor. With general European standards, it’s so so. However, the staff were all very helpful and polite.
Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine for me. Small but clean and comfortable and quiet. Right next to train station. Convienent with very little train noise. Not a stunning view or anything but a good place to crash, hop on transport, or walk to the giant outdoor mall.
Stayed 4 nights in Aug 2023