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Hotel Shanker-Palatial Heritage Kathmandu

4.0 star property
VIP Access

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Photo gallery for Hotel Shanker-Palatial Heritage Kathmandu

Front of property – evening/night
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Explore the area

Map
Lazimpat, Kathmandu, 44600
  • Garden of Dreams
    ‪9 min walk‬
  • Narayanhity Palace Museum
    ‪13 min walk‬
  • Durbar Marg
    ‪13 min walk‬
  • Kathmandu (KTM-Tribhuvan Intl.)
    ‪7 min drive‬
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Room options

View all photos for Deluxe Room Twin Bed

Deluxe Room Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Twin Bed

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Twin Room, 2 Queen Beds

Family Twin Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Twin Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, Pool View

Premier Suite, 1 Bedroom, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom, Pool View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Heritage Family Room

1 bedroom, premium bedding, minibar, in-room safe

Heritage Family Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Hotel Ambassador by ACE Hotels

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (114)
The price is €73
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Ambassador by ACE Hotels

About this property

Hotel Shanker-Palatial Heritage Kathmandu

Victorian hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Hotel Shanker-Palatial Heritage Kathmandu offers 94 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes sofa beds. Beds feature premium bedding. 24-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Hotel Shanker-Palatial Heritage Kathmandu. During your stay, you're just a quick walk from Ballys Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and helicopter/aeroplane tours
  • Just a 4-minute drive from Kathmandu Durbar Square and 5 minutes from Pashupatinath Temple
  • Airport shuttle service available for a fee
Hotel Shanker-Palatial Heritage Kathmandu offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4558 square feet (423 square metres) and includes a conference centre. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Hotel Shanker-Palatial Heritage Kathmandu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kathmandu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kailash Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.
Cozy Kailash – On-site restaurant.
Kunti Bar – On-site bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NPR 1,400 for adults and NPR 700 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cozy Kailash
  • Kailash Restaurant
  • Kunti Bar

Things to do

  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4,558 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NPR 4000
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: NPR 4000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Shanker-Palatial Heritage Kathmandu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NPR 38.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NPR 1400 for adults and from NPR 700 for children
  • Airport shuttle fee: NPR 3000 per room (one-way)
  • Airport shuttle fee per child: NPR 1000 (one-way), (from 6 to 18 years old)
  • Early check-in fee: NPR 4000 (subject to availability)
  • Late check-out fee: NPR 4000 (subject to availability)
  • Rollaway bed fee: NPR 38.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Shanker-Palatial Heritage Kathmandu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shanker
Hotel Shanker Kathmandu
Shanker Hotel
Shanker Kathmandu
Shanker Hotel Kathmandu
Hotel Shanker
Hotel Shanker Palatial Heritage Kathmandu
Hotel Shanker-Palatial Heritage Kathmandu Hotel
Hotel Shanker-Palatial Heritage Kathmandu Kathmandu
Hotel Shanker-Palatial Heritage Kathmandu Hotel Kathmandu

Hotel Shanker-Palatial Heritage Kathmandu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 901 reviews
Rating 8 - Good. 361 out of 901 reviews
Rating 6 - Okay. 118 out of 901 reviews
Rating 4 - Poor. 28 out of 901 reviews
Rating 2 - Terrible. 19 out of 901 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful garden and quiet swimming pool area A sanctuary in a very busy noisy city
Stayed 1 night in Nov 2024

10/10 Excellent

Anne Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Khada, doha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in affordable price
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed 4 nights here. The staff were absolutely lovely. Always greeted with a smile and always willing to help with any request. The room was very clean and comfortable. The breakfast varried and good quality. The pool area was very relaxing and free towels and changing facilities provided. On the final morning we were unfortunately unable to have breakfast as our flight time was changed. This was no problem for the staff who provided a lovely breakfast for us all to take with us at 5.30am. A porter was also waiting to take our bags from the bedroom without even requesting this. An excellent experience, thank you lovely Hotel Shanker staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

steve d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of tranquility
Hotel Shanker is a oasis of tranquility in the crazy, exciting city of Kathmandu. Its 15mins walk to the tourist, shopping, social hub of Thamel and walk to Durbar square is possible. The hotel is and old Rana residence and is a very special building. Beautiful reception, staircase and comfortable, spacious rooms. We loved the huge chouce at buffet breakfast and we ate many times at the hotel where prices are reasonable. If you want to be in the middle of the craziness, this isnt the hotel for you. But if you, like us, want a calm, cool place to really relax after a hot, crazy day in the centre, then the pool area and hotel comforts are just the job. I LOVED this hotel and after sightseeing and culture overload, really felt that i was on a pool holiday. Coming back here after our trek was such a treat.
Stayed 1 night in Oct 2024

8/10 Good

Lech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruobing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden and Pool, splendid vibe
Stayed 8 nights in Aug 2024

10/10 Excellent

Pranu

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Pranu

Liked: Cleanliness, staff & service, property conditions & facilities
cool
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property superbly located real find of a hotel
Stayed 5 nights in Jul 2024

8/10 Good

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Apr 2024

2/10 Terrible

Pranay

Disliked: Cleanliness, staff & service, property conditions & facilities
Well, stuff breaks down at the hotel every day. I actually booked there for 10 day left after 3 days.. well that should explains everything.
Stayed 7 nights in Jul 2024

8/10 Good

Radha

Stayed 7 nights in Jul 2024

6/10 Okay

Keshab

Travelled with partner
Disliked: Property conditions & facilities
Rooms furniture and decorations needs upgrade.
Stayed 3 nights in Jul 2024

8/10 Good

Shailendra

Liked: Cleanliness, staff & service, property conditions & facilities
It’s hard to move around the city, the transportation is a challenge
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Central. Clean and pool is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in Jun 2024

8/10 Good

Naimesh

Stayed 4 nights in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient area of town
Great staff and clean rooms and bathrooms. Amazing options for the breakfast buffet. The area is walkable to great shopping and restaurants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert, Leonardtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens with mature trees filled with birds, outdoor swimming pool, spa amenities, and within easy walking distance to Narayanhiti, Thamel, and even Hanuman Dhoka. The garden blocks all noise from the busy traffic nearby.
Stayed 7 nights in May 2024

10/10 Excellent

Pirthiman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, Safe and and very help full
Stayed 1 night in May 2024

10/10 Excellent

Robyn

Stayed 2 nights in Apr 2024

6/10 Okay

Karan

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Serap

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally situated, allowing one to walk to many places of interest, shopping and restaurants. It is also a heritage hotel providing a nostalgic experience. Rooms and the hotel has been renovated nicely (I was there in 2016). Could improve in the breakfast served.
Stayed 7 nights in Mar 2024