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"Stayed in Kaunas for one night at the end of our trip. The best Western is looked at as one of the better hotels and judging by our stay that is corre ... " More

By Matthew W. on Fri 18 Mar 2016

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Smoking (Living Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Best Western Santakos Hotel, you're just a quick walk from St. Gertrude`s Church. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and bicycles to rent
  • Within a 15-minute walk of Kaunas Town Hall and Kaunas Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Best Western Santakos Hotel ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Santakos Hotel

Everyone (13) Couples (4) Family (1)
4 out of 5

One night in Kaunas

Stayed in Kaunas for one night at the end of our trip. The best Western is looked at as one of the better hotels and judging by our stay that is correct. It is in a good enough location However there were some issues. The room was a good size, clean and well presented. It was advertised as a King bed room, but there were only 2 twins. It seems it is the same in every King room. There wasn't a good supply of coffee in the room but this was sorted with a quick phone call. Next the breakfast wasn't up to standards. We had stayed in the 3 star Ibis five days previous and the breakfast there was better with more choice. Finally the biggest issue for us. The staff were not very good. They weren't friendly, weren't very helpful, looked at us like we were an annoyance and generally didn't act how you would expect. In contrast the Ibis staff were very helpful, friendly and went out of their way for us. I would still recommend this hotel as it has a lot going for it but just be warned of the above issues.

Posted by on 18 Mar 2016

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3 out of 5
Ilmastointia ei ollut, vaikka lupasivat. Huoneessa vain tuuletin. Pettymys.

Posted by on 23 Jul 2024

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4 out of 5
Tasokas, hyvä pysäköinti

Posted by on 17 Apr 2023

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4 out of 5

Posted by on 19 Feb 2020

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3 out of 5
Freundliches Personal. Wenn man die Zimmerschlüsselkarte verlegt hat bekommt man von einem beliebigen Zimmer eine neue Karte ausgestellt, auch wenn es nicht das eigene ist. Die Zimmernummer wurde nicht kontrolliert und wir haben versehentlich die falsche Nummer angegeben, und hätten so freien Zugang zum fremden Zimmer bekommen. Das sollte nicht sein. Unser Zimmer war im alten, renovationsbedürftigen Trakt. War aber dafür sehr geräumig und sauber. Das Frühstück fanden wir gut

Posted by on 25 Sep 2019

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3 out of 5

Posted by on 7 Aug 2019

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4 out of 5

Posted by on 9 Jun 2019

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4 out of 5
Henkilökunta oli ystävällinen, osaava ja palvelualtis.Aamiaisella ruuat olivat maukkaita ja tuoreita. Aamiaispöytä oli hieman pieni 4:lle hengelle. Siivous oli ok.

Posted by on 1 Apr 2019

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4 out of 5
Hyvä, monipulinen ja vsihteleva aamiainen! Erinomainen sijainti.

Posted by on 23 Mar 2019

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4 out of 5

Posted by on 26 Feb 2019

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About the Best Western Santakos Hotel

Location J. Gruodžio g. 21, Kaunas, LT-44293

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 334 square feet (31 square metres) and includes conference space. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Santakos Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Kaunas hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 5 levels
  • 334 sq ft of conference space
  • 31 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Santakos Hotel offers 92 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Best Western Santakos Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rock climbing nearby
  • Horse riding nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Santakos Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24.0 per night.

Pet Policy

  • Pets: EUR 10.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Santakos
  • Best Western Santakos
  • Best Western Santakos Hotel
  • Best Western Santakos Hotel Kaunas
  • Best Western Santakos Kaunas
  • Best Western Kaunas
  • Kaunas Best Western
  • Best Santakos Hotel Kaunas
  • Best Western Santakos Hotel Hotel
  • Best Western Santakos Hotel Kaunas
  • Best Western Santakos Hotel Hotel Kaunas

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

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