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Economy Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Suite Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Roof Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Zumrut Palas Hotel, you'll be within walking distance of Erciyes Ski Resort. Free WiFi in public areas, free self-parking and a free manager's reception are available.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski-in/ski-out access, hiking/biking trails and mountain biking
  • 14.8 mi (23.9 km) from Kayseri Castle
  • Airport shuttle service available for a fee

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Ski-in/ski-out access, ski storage, and tour/ticket assistance are also featured at Zumrut Palas Hotel. Free self parking is available. This Kayseri hotel is smoke free.

  • 39 guestrooms or units
  • Manager's reception (free)
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Zumrut Palas Hotel offers 39 accommodations with minibars. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. Housekeeping is provided on a daily basis.

  • Minibar
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Zumrut Palas Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Rock climbing on site
  • Cross-country skiing on site
  • Mountain biking on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Zumrut Palas Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Guest will receive an email before arrival 72 hours
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 35 (return), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zumrut Palas Hotel Hotel
  • Zumrut Palas Hotel Kayseri
  • Zumrut Palas Hotel Hotel Kayseri

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Zumrut Palas Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.