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4.4 out of 5

"Lovely riverside views. Staff friendly and helpful. Very nice dinner in bar area. " More

By a verified traveller on Mon 30 Sep 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Riverside Hotel. During your stay, you're just a quick walk from Kendal Museum. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Yorkshire Dales National Park and 14 minutes from Lake Windermere
  • Pets welcome for a fee

Riverside Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riverside Hotel

Everyone (10) Couples (3) Family (2)
5 out of 5
Lovely riverside views. Staff friendly and helpful. Very nice dinner in bar area.

Posted by on 30 Sep 2019

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4 out of 5

Posted by on 4 Jun 2019

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5 out of 5
Very comfortable. Great location overlooking the river and close to town centre

Posted by on 27 May 2019

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4 out of 5
Being able to hear people in the adjacent room through the interconnecting door was a disturbance. The hotel is well situated for access to the town. Breakfast was excellent.

Posted by on 26 May 2019

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3 out of 5
room clean with everything you needed. not enough pet free rooms

Posted by on 11 Mar 2019

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5 out of 5
Very quick check in. Clean hotel and room. Close to centre. Would definately return.

Posted by on 13 Jan 2019

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4 out of 5

Family of five go walking

Good value for money, great location, beautiful view over the river, spa pool small and difficult to use when a child was having an external swimming lesson i.e. not a guest at the hotel.

Posted by , from Northamptonshire on 31 Oct 2017

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4 out of 5

Excellent location within Kendal

Pros: Comfortable rooms and beds ,Soft Towels , leisure facilities. Helpful staff.
Cons: Bar meal experience / service .
Location: Excellent location easy walking distance to town centre. You have the Lake District on your doorstep to explore
I recently visited Lakes for a short stay and found this Hotel to be in an excellent location with free parking on site.The leisure complex was a nice touch after a pleasant but tiring day walking or site seeing within the national park.. The only niggle I had was the intermittent service after ordering food in the Bar area. On the plus side the excellent breakfast more than compensated .I and particularly my teenage daughter liked the comfy beds and soft towels in the room and the fact you could pick one up at reception when you went to the leisure complex I would recommend a stay here before looking at Premior Inn and I will be returning in the not too distant future. A very enjoyable stay .

Posted by , from lincolnshire on 19 Aug 2017

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5 out of 5

Central location

Ideal location to explore Kendal and the surrounding areas. Excellent accommodation. The family room was large with everything you need for an enjoyable stay. The view from the window of the river was fantastic. The breakfast was hearty, cooked well and hot with plenty of choice for everyone. Will definitely stay again and will recommend to friends.

Posted by , from cleveleys lancashire on 2 Aug 2017

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4 out of 5

Nice hotel but a bit on the expensive side

Pros: Nice river view in our room. Nice breakfast.
Cons: The cost.
Location: Great location.
Stayed for the weekend chess tournament in Kendal.

Posted by , from Newcastle on 6 Jun 2017

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Renovations + Closures

The property will be renovating from 4 November 2024 to 8 February 2025 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

As a guest of Riverside Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 194 square feet (18 square metres) and includes conference space. A terrace, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Riverside Hotel. Self parking is free. This 3-star Kendal hotel is smoke free.

  • 58 guestrooms or units
  • 5 levels
  • Conference rooms
  • 194 sq ft of conference space
  • 18 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Kendal Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Riverside Hotel offers 58 accommodations with coffee/tea makers and free toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.

River View Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 3:00 PM - 10:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 3:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.

Pet Policy

  • Pets: GBP 10.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 3:00 PM
  • Front desk closes daily at 10:00 PM
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.00 for adults and from GBP 6 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverside Hotel Kendal
  • Riverside Kendal
  • Riverside Hotel Hotel
  • Riverside Hotel Kendal
  • Riverside Hotel Hotel Kendal

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.