DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Lobby
40-inch LED TV with cable channels, TV, pay films
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Fort East Martello Museum and Gallery
    ‪2 min drive‬
  • Key West Tropical Forest and Botanical Garden
    ‪2 min drive‬
  • Smathers Beach
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

King with balcony

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Two Queens with balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard King

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Hotel with a 24-hour fitness centre, near Smathers Beach
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Key West hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Grand Key - Key West's great location. During your stay, you'll be within walking distance of Fort East Martello Museum and Gallery. Enjoy features like free WiFi in public areas and a free beach shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy American cuisine and pool views while dining at Palm Haven
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Smathers Beach and 9 minutes from Duval Street
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West.

Smoking is allowed in designated areas at this 4-star Key West hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Haven – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1005 reviews" "
Rating 8 - Good. 228 out of 1005 reviews" "
Rating 6 - Okay. 155 out of 1005 reviews" "
Rating 4 - Poor. 85 out of 1005 reviews" "
Rating 2 - Terrible. 79 out of 1005 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly. Close to the airport and they provided an airport shuttle and shuttle into town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roar, Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Roar, Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, very good
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 4 nights in Oct 2024

8/10 Good

Cynthia

Stayed 4 nights in Oct 2024

8/10 Good

Taryn, miami

Stayed 1 night in Oct 2024

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Amenities
Clean and well organized
Stayed 1 night in Oct 2024

6/10 Okay

Zakirjan

Ok hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jill, Laporte

Disliked: Cleanliness, staff & service, property conditions & facilities
the toilet wouldn’t flush upon arrival ~ my husband was able to fix it thankfully; Bugs in room ~ bird droppings on entrance ramp; Staff did not seem to care ~ they didn’t even offer an “I’m sorry”!! That would have gone a long way with us.
Stayed 1 night in Oct 2024

10/10 Excellent

Annalee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Oct 2024

6/10 Okay

Esther

Stayed 2 nights in Sep 2024

8/10 Good

Chester

Travelled with partner
The elevator was broken for the four days of my stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Jan

Stayed 4 nights in Sep 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service
The other elevator on the side that I was staying was broken the entire time I was there and made for a long walk and I was there five days. I never saw anyone working on it.
Stayed 5 nights in Sep 2024

10/10 Excellent

JAIME, Haverhill

Stayed 1 night in Aug 2024

6/10 Okay

Sharlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was above our expectations. Staff was friendly and efficient! The room was clean and the amenities were very helpful. The only things that need to be addressed ... The shower leaked an incredible amount of water all over the floor. And there needs to be coffee available long after breakfast is done. I love afternoon coffee and had none available.
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, spacious rooms,,
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel , the shutter is excellent
Stayed 2 nights in Sep 2024