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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Lobby
Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Lobby
40-inch LED TV with cable channels, TV, pay films

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Key West Tropical Forest and Botanical Garden
    2 min drive
  • Smathers Beach
    4 min drive
  • Gumbo Limbo Bar
    1 min walk
  • Key West, FL (EYW-Key West Intl.)
    3 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 40-inch LED TV with cable channels, TV, pay films

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

40-inch LED TV with cable channels, TV, pay films

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

40-inch LED TV with cable channels, TV, pay films

King with balcony

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down duvets, in-room safe, desk

Two Queens with balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

View from room

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay films

Standard King

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

One King Bed, Non-Smoking, Accessible

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Garden Inn Key West / The Keys Collection

Pool
Pet-friendly
Free WiFi
Restaurant
3.8 out of 5, Good, (1014)
The price is €334
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hilton Garden Inn Key West / The Keys Collection

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Hotel with a 24-hour fitness centre, near Smathers Beach
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Key West hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Grand Key - Key West's great location. During your stay, you'll be within walking distance of Fort East Martello Museum and Gallery. Enjoy features like free WiFi in public areas and a free beach shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy American cuisine and pool views while dining at Palm Haven
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Smathers Beach and 9 minutes from Duval Street
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West.

Smoking is allowed in designated areas at this 4-star Key West hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Haven – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1013 reviews" "
Rating 8 - Good. 232 out of 1013 reviews" "
Rating 6 - Okay. 153 out of 1013 reviews" "
Rating 4 - Poor. 87 out of 1013 reviews" "
Rating 2 - Terrible. 84 out of 1013 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bob

Liked: Cleanliness, staff & service
The other elevator on the side that I was staying was broken the entire time I was there and made for a long walk and I was there five days. I never saw anyone working on it.
Stayed 5 nights in Sep 2024

10/10 Excellent

JAIME, Haverhill

Stayed 1 night in Aug 2024

6/10 Okay

Sharlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was above our expectations. Staff was friendly and efficient! The room was clean and the amenities were very helpful. The only things that need to be addressed ... The shower leaked an incredible amount of water all over the floor. And there needs to be coffee available long after breakfast is done. I love afternoon coffee and had none available.
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, spacious rooms,,
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel , the shutter is excellent
Stayed 2 nights in Sep 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
We chose this property because it advertised being pet friendly. The Web site did not indicate there would be a $75.00 one-time fee for the dog to stay. Additionally, the dog could not be left along. We have traveled a get deal and never had this situation with the dog. We also had to be relocated due to water coming from the floor above through the bathroom light fixture. Very inconvenient after a long car drive. We also had two lights in the room that did not work. But once the hotel was notified of the situation, they did send maintenance.
Stayed 2 nights in Sep 2024

6/10 Okay

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy access to get into, park, and check in. First room they gave us overlooked the loading docks area so we asked to change rooms. We got a better one looking over the parking lot which was better. Toilet didn’t work properly and not sure if maintenance did look at it. No pool towels both nights but everything else was great! Shuttle to and from Duval street was perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Patrick J Dupuie, Milford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff made our stay very enjoyable. Room was nice. Bathroom left much to be desired. And the shower leaked terribly. We had to use our towels to clean the pool of water from the floor that would build up from the large gaps around the shower door. We had a nice balcony. Bed was very comfy. Also had a mini fridge which was also nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was secluded safe and convenient and the pool was nice. Beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chad

Travelled with family
On first appearance, hotel in good condition , close to airport (but far from old town and most restaurants). The room was good, clean. Balcony very tight , very narrow , not like pictures. Breakfast good , limited selection but good choices and service great.however , on day 2 we discovered COCKROACHES.. in clothes draws and more appeared daily. This was very unnerving knowing there were cockroaches on draws while we slept. The seemed limited to clothes draws. The hotel needs to fix this issue. Additionally , there are only 2 elevators, with one being out of service the whole time so we had to always walk around hotel to get to room. Beds were comfortable, good prompt service with everything else.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle, Davie

Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

We really enjoyed our first stay. The property was nice and the amenities were close and convenient. We will definitely go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Stayed 2 nights in Aug 2024

8/10 Good

RUBENS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of parking, shuttle every one hour to downtown area, quiet, very good service.
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn, Watertown

Travelled with partner
Liked: Staff & service
The room was dated it didn't even have a microwave in the room anytime we need to heat up left overs we had to bring them to the lobby where they had one little microwave.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 5 nights in Aug 2024

8/10 Good

Shamsun

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub didn’t bubble up, very underpowered.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

2/10 Terrible

Colton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water literally poured into the room. Nasty old bathroom with rust, carpet torn up and everything damp smelling.
Stayed 2 nights in Aug 2024

8/10 Good

Marshall, San Antonio

Stayed 2 nights in Aug 2024