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10 Oct 2016 by Sales and Marketing Manager
Sehr geehrter Herr Andru! Vielen Dank für die Wahl Premier Hotel Aurora als Ort für Ihre Unterkunft in Charkiw. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Als Antwort auf minus, zunächst einmal, können wir für die Unannehmlichkeiten zu entschuldigen. Wir versichern Ihnen, dass unser Team alle Anstrengungen unternehmen wird, um Missverständnisse zu vermeiden! Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Mit freundlichen Grüßen, Das Team von Aurora
27 Sep 2016 by Sales and Marketing Manager
Dear Thomas! Thank you for choosing Premier Hotel Aurora as a place for your accommodation in Kharkiv. We are delighted to hear that you liked bar and service. Be sure to know that you are always welcome here in the future! Our team will do everything possible that your future stays at Premier Hotel Aurora will bring you more and more feelings of comfort and pleasure. We hope that your trips will bring you back to Kharkiv and our hotel in the nearest future. Warm regards, Aurora's Team
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aurora Premier Hotel. An area shuttle and a train station drop-off service are available for a fee. Free self parking is available. This 3.5-star Kharkiv hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Aurora Premier Hotel offers 37 accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily.
Aristocrate – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Aurora Premier Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
