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Brockencote Hall Hotel

4.0 star property

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Photo gallery for Brockencote Hall Hotel

Bar (on property)
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast, lunch, dinner served; British cuisine
Egyptian cotton sheets, premium bedding, in-room safe
Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Kidderminster Road, Chaddesley Corbett, Kidderminster, England, DY10 4PY
  • Harvington Hall
    ‪4 min drive‬
  • Severn Valley Railway Kidderminster Station
    ‪7 min drive‬
  • Whitlenge Garden Centre and Tea Rooms
    ‪8 min drive‬
  • Birmingham (BHX)
    ‪33 min drive‬

Room options

View all photos for Lodge Suite (Annex Building)

Egyptian cotton sheets, premium bedding, in-room safe

Lodge Suite (Annex Building)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Lodge (Annex Building)

Egyptian cotton sheets, premium bedding, in-room safe

The Lodge (Annex Building)

  • 80 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Lodge Feature Room (Annex Building)

Egyptian cotton sheets, premium bedding, in-room safe

Lodge Feature Room (Annex Building)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature )

Suite (Feature ) | Egyptian cotton sheets, premium bedding, in-room safe

Suite (Feature )

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Master)

Double Room (Master) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Master)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Classic Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Brockencote Hall Hotel

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Brockencote Hall Hotel offers 21 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Brockencote Hall Hotel. During your stay, you'll be within walking distance of Harvington Hall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Chaddesley Restaurant, a fine-dining restaurant that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Harvington Hall and 12 minutes from West Midland Safari Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Brockencote Hall Hotel also features a terrace, a garden, and concierge services. Self parking is free.

This 4-star Kidderminster hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8:30 AM to 10 AM.
The Chaddesley Restaurant – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8:30 AM to 10 AM on weekends; GBP 15 to 20 for adults and GBP 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • The Chaddesley Restaurant

Family friendly

  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 20.00 for adults and GBP 15.00 to 20.00 for children
  • Rollaway bed fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Brockencote Hall Hotel Kidderminster
Brockencote Hall Hotel
Brockencote Hall Kidderminster
Brockencote Hall Hotel Hotel
Brockencote Hall Hotel Kidderminster
Brockencote Hall Hotel Hotel Kidderminster

Brockencote Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 105 reviews
Rating 8 - Good. 16 out of 105 reviews
Rating 6 - Okay. 3 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. I thoroughly enjoyed my stay there.
Stayed 2 nights in Oct 2024

6/10 Okay

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in the Lodge.
This was a weekend stay so we could attend a local event and Worcester. We received a very friendly and helpful reception. The accommodation is beautiful decorated, high quality and very comfortable. We stayed in the Lodge suite, thank you for the upgrade.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fabulous stay lyn reception dayna Luke fabulous staff we will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many positives about our stay, from the courtesy call from Angela the day before arrival, the check-in where we were personally shown to our room, the extra touches so often missing these days e.g. bathrobes provided, the standard & variety of welcome tray options and complimentary flapjack/fruit. The dinner and service was as amazing, as was the last time we dined. So refreshing as a nut allergy sufferer to have personal information and a dessert option adapted to suit. The only minor negative if I had to find one was the carpet in the bedroom was stained (teabags missing the bin from previous occupant at a guess and needs deep cleaning), but otherwise perfection - well done!
Stayed 1 night in Jul 2024

8/10 Good

Elaine

Business traveller
Lovely hotel, helpful staff
Stayed 1 night in Jul 2024

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

janine

Stayed 1 night in Jun 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. Wonderful knowledgeable staff. Nothing was too much trouble. Made very welcome. Lovely dinner and the room was just perfect
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very friendly staff
Very friendly and helpful welcome. Really pleasant, relaxing place to stay in picturesque surroundings. We stayed for 2 nights. We'll be back for sure.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely hotel and great food.
Stayed 1 night in Apr 2024

10/10 Excellent

Lara

Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Most Exceptional Hotel Experience
I can't express how wonderful our stay was here. The hotel goes above and beyond in every instance. It's an absolutely beautiful building in a picturesque part of the country. The staff were extremely polite and gave a top notch service throughout the entire stay. The food, both dinner and breakfast ,was delicious and high quality. We were given a free room upgrade and placed in accomodation that was beyond expectation. The bedroom and bathroom were huge! The room was pure comfort and very exquisitely decorated. There was a special turn down service as well, so that when we returned to the room, the bed was prepared for us to climb into, cups were laid out with chamomile tea bags at the ready, slippers were by the bed, and soft radio music was playing through the TV. I've never experienced anything quite like this before and was just overwhelmingly happy with the detail of service. We also were able to use the conference room facilities during our stay and were provided with everything we needed. Checking in and out was a smooth experience. I would highly recommend the venue. It has many beautiful rooms, from the bar and restaurant spaces, to the library. Truly an enjoyable stay that I'll remember for a long time to come!
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection.
Everything about Brockencote is absolutely excellent: which is why I stay regularly for the simple pleasure of staying there.The rooms are stylish and immaculate.The service is polished,attentive and appropriately friendly. The training is very clearly evident.Staying is a complete pleasure in every aspect and my frequent return is assured.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Revisiting for our wedding anniversary, our favourite hotel and continues to be so. Lovely staff, wonderful surrounding area (nice to go for a walk). Dinner in the restaurant was brilliant & lunch in the spa also.
Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service, lying manager
The hot tub was unusable due to being pre heated to over 40 degrees. We initially though the gauge was wrong, it was so high it was off the chart. However the water was so hot we couldn’t even dip a toe in it. We kept trying but it didn’t cool down. When we finally went to bed at 11:30 it was still above 40 degrees. The milk was mouldy so we couldn’t make any coffee in the morning. Initially I thought all would be ok as the receptionist on checkout insisted a refund would be issued but due to booking through hotels.com she would need to wait for her manager who would be in touch the following day. I was never contacted back, despite ringing twice until I left a review. The manager has refused to honour the refund and told me that the hot tub would have cooled down if I’d have waited! Not sure how late into the night he wanted me to wait but this is unacceptable for a luxury stay of this expense to not be able to make coffee or use the key feature of the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

J

Stayed 1 night in Aug 2023