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2000 HOTEL Downtown Kigali

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Superior Suite | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Union Trade Center
    6 min walk
  • Ntarama Church
    14 min walk
  • Kigali Genocide Memorial Centre
    5 min drive
  • Kigali (KGL-Kigali Intl.)
    30 min drive

Room options

View all photos for Business Twin Room, City View

Business Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Twin Room, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Double Room, City View

Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Double Room, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Mountain View

  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

2000 HOTEL Downtown Kigali

Family-friendly hotel connected to a shopping centre in Kigali with free breakfast
This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a snack bar/deli, a business centre and concierge services.
2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and a safe. This accommodation offers separate dining areas and includes dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at 2000 HOTEL Downtown Kigali. During your stay, you'll be connected to a shopping centre and just a quick walk from Union Trade Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Bamboo
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Union Trade Center and Ntarama Church
  • Free airport shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly 2000 HOTEL Downtown Kigali. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Bamboo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
2000 HOTEL Downtown Kigali offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

2000 HOTEL Downtown Kigali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 433 reviews" "
Rating 8 - Good. 146 out of 433 reviews" "
Rating 6 - Okay. 40 out of 433 reviews" "
Rating 4 - Poor. 23 out of 433 reviews" "
Rating 2 - Terrible. 13 out of 433 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Business traveller
Lots of noise from the construction outside and sales people on the street. Apart from that good choice of food
Stayed 5 nights in Aug 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and accommodating. Would definitely visit here again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Micheale

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Terrible A/C. This is not the staff's fault at all. They really knocked themselves out to make it work. The faultiness is due to inadequate maintenance or basic design. Also the window did not close properly and the noise outside, from some street cryer, was incessant. I can't possibly recommend this hotel and I feel the management makes it hard on the staff who really work hard. They are first line and this is simply not fair. They were fantastic!
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 9 nights in Jul 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very big and hotel was very clear. Service was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Samson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided is excellent. The staff are very friendly. Airport pickup was on time and friendly driver. Very spacious rooms with good views. Location is very convenient for people who like to access shops easily and various amenities at walking distance.
Stayed 1 night in Jul 2024

8/10 Good

khalil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The room was clean and comfortable and the staff were welcoming and helpful throughout my stay. The breakfast was delicious and offered with variety of food. The location of the hotel is closed to downtown which was convenient to me. There is a big shopping mall about 5 minutes walk. Overall, I would recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Liked: Amenities, property conditions & facilities
This hotel is clean and spacious.All staff were polite and helpful. The breakfast selection is good. I found the surrounding area to lack dining options and general variety
Stayed 1 night in Jul 2024

10/10 Excellent

MITESHKUMAR, Nairobi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a very comfortable bed. Bathroom was clean, great pressure and instant hot water in the shower. The restaurant was okay. Theyvplayed Karaoke the whole time we had dinner. That part was rather obnoxious. They have aurport shuttle which us bery convenient and the airport isxonly an hour away. The surrounding area is very busy but we felt very safe walking around.
Stayed 1 night in Jul 2024

10/10 Excellent

Hagos

Liked: Cleanliness, staff & service, property conditions & facilities
It is all good, except there is a noise around the hotel, and even a big noise from a man who never stop praying loudly in the neighborhood.
Stayed 1 night in Jul 2024

8/10 Good

Maryam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service
From the airport pick up to the conversation all the way to the hotel, the dynamic duo of Nancy and Oliver were delightful and very professional. The service is top notch and i am very impressed. Dinner was nice, breakfast was okay and overall for the budget, the hotel was good. Location im not so sure as i only spent 1 night but the service makes up for everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are great
It was great. Neat room. Wish their restaurant menu was not so heavily Chinese though.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is satisfactory overall. However, the hotel needs to improve its shuttle service. Although they advertise providing shuttle services, the current arrangement requires guests to adhere to the hotel's schedule, which may not always align with individual plans. It would be beneficial if the hotel could offer more flexible shuttle timings to better accommodate guests' needs.
Stayed 7 nights in Jun 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in May 2024

10/10 Excellent

Selamawit

Liked: Cleanliness, staff & service, property conditions & facilities
It shopping aria nice people convenient, and good food.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ibrahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres sympa
Loved it Le personnel est très accueillant
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Samson

Stayed 7 nights in May 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is proximal to key attraction sites
Stayed 3 nights in May 2024

10/10 Excellent

Ibrahima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Anthony

Travelled with partner
Resturant services is appalling with the exception of breakfast which is average.
Stayed 5 nights in May 2024

8/10 Good

Chris

Liked: Staff & service, amenities
The staff are great
Stayed 2 nights in May 2024