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Hôtel Des Mille Collines

4.0 star property

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Photo gallery for Hôtel Des Mille Collines

2 bars/lounges, tapas bar
3 restaurants, breakfast served
Classic Room Panaroma View | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Lobby
Body treatments, facials, 1 treatment room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included

Explore the area

Map
2KN 6th Ave, Nyarugenge, Kigali
  • Union Trade Center
    ‪8 min walk‬
  • Ntarama Church
    ‪20 min walk‬
  • Kigali Genocide Memorial Centre
    ‪5 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Superior Suite

  • 75 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hôtel Des Mille Collines

Hotel with 3 restaurants, steps from Union Trade Center
This hotel features 3 restaurants, an outdoor pool and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Des Mille Collines. During your stay, you're just a quick walk from Union Trade Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The 3 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • Steps from Union Trade Center and 9 minutes by car from Kigali Heights
  • Airport shuttle service available for a fee
Hôtel Des Mille Collines offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Des Mille Collines. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.
Panorama Restaurant – This restaurant serves breakfast and dinner.
La Piscine – This tapas bar serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 254 reviews
Rating 8 - Good. 90 out of 254 reviews
Rating 6 - Okay. 18 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 6 out of 254 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was an peaceful place with the loveliest staff
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

8/10 Good

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in a good location
The Hotel is in a great location. Staff are very friendly. Breakfast was great. My only complaint was the room we were given. The room was too old for the amount we paid. Other than that, all was good. We shall definitely be back.
Stayed 6 nights in Oct 2024

8/10 Good

Lawrence

Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Stayed 1 night in Oct 2024

10/10 Excellent

dennis

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant ambience Good service and value
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property- great setting and excellent staff - customer focussed
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Stayed 4 nights in Sep 2024

10/10 Excellent

JP

Liked: Cleanliness
I thought it was overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and manager were extremely helpful and have a very strong sense of hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property with a staff that surpassed my expectations.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly, accommodating, professional and service oriented!
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay the hotel and it has been upgraded and is even better than before! Wonderful staff and service; beautiful grounds. And an honorable history. It is a pleasure to stay here and when I return to Rwanda, I will stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service
Disappointing.
Booked 6 rooms. None were ready when we showed up at 4:30pm. Some waited over an hour and were just to sit down and wait when any inquiries were made. Then given a room overlooking trash dumpsters. AC did not work in a couple of rooms. Expected better and won't be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kana

Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

All in all a pleasure.
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legacy Hospitality
This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
Stayed 4 nights in Jul 2024

10/10 Excellent

James B

Stayed 1 night in Jun 2024