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Hotel Villa Portofino Kigali

4.0 star property

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Photo gallery for Hotel Villa Portofino Kigali

Superior Room, Golf View | View from room
Flat-screen TV
Flat-screen TV
Lobby sitting area
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included

Explore the area

Map
119 KG 9 Ave, Kigali
  • Kigali Golf Club
    ‪18 min walk‬
  • Ivuka Arts Kigali
    ‪3 min drive‬
  • Inema Art Center
    ‪3 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • 78 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • 61 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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4.4 out of 5, Excellent, (63)
The price is €77
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Oasis Park

About this property

Hotel Villa Portofino Kigali

Hotel in Kigali with full-service spa and free breakfast
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Bathrooms are shared.
Hotel Villa Portofino Kigali offers 51 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
During your stay at Hotel Villa Portofino Kigali, you'll be within walking distance of Kigali Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 2-minute drive from Kigali Golf Club and a few minutes from Ivuka Arts Kigali
  • Airport shuttle service available for a fee
Hotel Villa Portofino Kigali offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A children's pool, spa services, and a terrace are also featured at the business-friendly Hotel Villa Portofino Kigali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Art gallery
  • Children's pool
  • Full-service spa
  • Optional golf privileges
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests can access their accommodation through a private entrance

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (return)
  • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 7 years old)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Hotel Villa Portofino Kigali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Hotel Villa Portofino Kigali Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Oseyemi

Disliked: Cleanliness, staff & service, property conditions & facilities
This facility is no longer functioning as a hotel! Expeeida should not have marketed this facility! We were only 3 guests in the hotel and I was not able to have hot water for three days! the hotel is nose-diving or at best it should be closed to the public until it gets its acts right!
Stayed 4 nights in Jul 2024

8/10 Good

Ody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Olufolakemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent local and good price
Stayed 2 nights in Jul 2024

2/10 Terrible

STEPHEN

Stayed 2 nights in Jun 2024

10/10 Excellent

Gurumurthy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Would be great with few upgrades
The hotel has marvellous view of the Golf course and sorroundings. The hotel requires significant upgrade to the carpets in the common area and the furniture
Stayed 4 nights in May 2024

6/10 Okay

Idowu

Business traveller
Liked: Amenities
I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Stayed 7 nights in Feb 2024

2/10 Terrible

Ayodeji

Stayed 6 nights in Feb 2024

8/10 Good

Temitayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was a bit dated but well maintained
Stayed 3 nights in Jan 2024

10/10 Excellent

Estella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very responsive staff, clean and well maintained, spacious rooms
Stayed 3 nights in May 2023

10/10 Excellent

Ramoshakane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Stayed 4 nights in Sep 2022

8/10 Good

Uloko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and excellent location!
Stayed 3 nights in Sep 2022

6/10 Okay

Anthony

Stayed 1 night in Feb 2022

6/10 Okay

Kishen

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

8/10 Good

Ayoola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Jean Allain

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, beautiful grounds!
Stayed 1 night in Oct 2020

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but no smart tv
Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Stayed 1 night in Aug 2019

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view
Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)

8/10 Good

Donald, London

Liked: Cleanliness, staff & service, room comfort
Kigali Portofino 2015
Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.

8/10 Good

uwase

Liked: Cleanliness, staff & service
Stayed 19 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Stayed 3 nights in May 2023

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nichts hat mir gefallen.
Stayed 3 nights in Sep 2022