You'll have the entire home to yourself and will only share it with other guests in your party.
Mountain View Hotel & Apartment
Holiday home in Kigali with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free holiday home has conference space and concierge services. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All homes are soundproofed and offer balconies and ironing boards. Guests will also find sitting areas, flat-screen TVs and microwaves.
Mountain View Hotel & Apartment offers 7 accommodations with complimentary slippers and an iron/ironing board. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Recreational amenities at the holiday home include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mountain View Hotel & Apartment, you'll be close to Kigali Convention Centre. You'll find features such as free WiFi in public areas, free self-parking and free airport pick-up service. This comfortable holiday home has 7 homes. All homes offer balconies and flat-screen TVs.
All homes offer balconies, sitting areas and flat-screen TVs
Free Wi-Fi in some public areas
Free self-parking
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes a playground
11 minutes by car from Kigali Convention Centre and 6 minutes from Ntarama Church
Free airport pick-up shuttle service
As a guest of Mountain View Hotel & Apartment, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available 24 hours). The business-friendly Mountain View Hotel & Apartment also features a garden, concierge services, and laundry facilities. Free self parking is available.
Languages
English, French, Swahili
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in some public areas: Free WiFi
Parking and transport
24-hour free airport pick-up shuttle
Free self parking on site
Family friendly
Playground
Food and drink
Microwave
Bathroom
1 private bathroom
Bathtub or shower
Slippers
Towels provided
Living spaces
Separate sitting area
Entertainment
Flat-screen TV
Games
Outdoor areas
Balcony
Garden
Terrace
Laundry
Laundry facilities
Work spaces
323 square feet of conference space
Laptop workspace
Meeting rooms
Comfort
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Housekeeping (daily)
Iron/ironing board
Luggage storage
Tour and ticket assistance
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Window guards
Fire extinguisher
General
7 units
Garden
Soundproofing
Policies
Check-in
Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Mountain View Hotel & Apartment
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Mountain View Hotel & Apartment offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Mountain View Apartment Property Kigali
Mountain View Apartment Kigali
Mountain Apartment Kigali
Mountain View Apartment House Kigali
Mountain View
Mountain View & Kigali
Mountain View Apartments
Mountain View Hotel & Apartment Kigali
Mountain View Hotel & Apartment Private vacation home
Mountain View Hotel & Apartment Private vacation home Kigali
Mountain View Hotel & Apartment Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 8 reviews" "
10 - Excellent
3
Rating 8 - Good. 2 out of 8 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 8 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 8 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 8 reviews" "
2 - Terrible
2
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
Azise
Travelled with partner
20 Aug 2024
Liked: Cleanliness, amenities
WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity
Dirty rooms (white room slippers turned brown). Worst customer service ever received from reception staff- slow, you had to beg for basic attention/ requests/ services. Bags gone through. Breakfasts abismal- swinging from first day with nothing ready but eggs, to laid out but with rotten fruit. Not to be repeated.
Upenyu
Stayed 3 nights in Jul 2023
8/10 Good
Admire
16 Dec 2020
Liked: Room comfort
Very nice place but the staff are unprofessional!
This property did not allow my visitor into my apartment and the reason they gave is that we are not married. I found this unacceptable given that my visitor wasn't spending a night or was coming for an amourous check-in. They dont clean the rooms and they dont change towels. Frankly speaking this is a nice place but the mentality of the owner /manager is unacceptable. I paid my money and was entitled to having my apartment cleaned, towels changed and have access to my visitors. Matter of fact i will never go back to the place unless management is changed.
The location is good, the place is clean and the staff try to be helpful. We booked with free bottled water and breakfast included. Upon check-in we noticed that there was no water in the flat. As we had arrived very late into the night we decided to report the issue the next morning. The next morning there was no breakfast and no water. We reported the issue, but reception said that none of these items are included; we showed our reservation where all inclusions were clearly marked. Days 2 and 3 we got water and breakfast. Breakfast is simple, but ok for a short stay. At checkout, we were told we had to pay for the water and breakfast! Again we showed our reservation and explained to the receptionist. We were able to checkout without having any additional costs to our stay, but we wish we didn’t have to go through this ordeal. Otherwise it was an OK stay.
The pictures online are not deceving, Mountain View is a gorgeous place! I spent a wonderful week with my family and we miss it! We called a day prior to our arrival since our flight landed a bit after midnight. Verdaste arranged for a cab to pick us up. We didn't make it to Mountain View until well after 1 am and Verdaste was there to greet us.The staff, starting with the attentive Donata and Verdaste take care of you no matter the time of day. We rented a two-bedroom which was pristine and tastefully decorated. My husband loves to cook and found a well stocked kitchen. We had friends over and Donata brought over the additional utensils we needed. Donata and her team provided daily "un nettoyage approfondi" and it reflected their pride of Moutain View. We rented a car during our stay and had many parking places to choose from :-) It is a well hidden gem and more exquisite than any five-star hotel. We can't wait to return.