Aparthotel in Kigali with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment features a washing machine and a kitchen with a fridge, an oven and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and bathrobes.
Phoenix Apartment by LINK offers 97 accommodations with complimentary bottles of water and complimentary bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Phoenix Apartment by LINK, you're just a quick walk from Nyandungu Urban Wetland Eco Tourism Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 97 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
Each apartment offers a kitchen, a washing machine and a balcony
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Just a 3-minute walk from Nyandungu Urban Wetland Eco Tourism Park and a 5-minute drive from Presidential Palace Museum
Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Phoenix Apartment by LINK. The aparthotel can provide concierge services and wedding services. Self parking is free.
Smoking is allowed in designated areas at this 4-star Kigali aparthotel.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Phoenix Apartment by LINK has a restaurant on site.
Languages
Chinese (Mandarin), English, French, Swahili
Property amenities
Pool/Spa
24-hour pool access
Outdoor pool
Pool loungers
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free RV/bus/lorry parking on site
Family friendly
Children stay free (see details)
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Microwave
Oven
Refrigerator
Dining
Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 5 per person
A bar/lounge
A poolside bar
A restaurant
Bedrooms
Egyptian cotton sheets
Pillow menu
Pillowtop mattress
Rollaway/extra bed: USD 20 per night
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Art gallery
TV in common areas
Outdoor areas
Balcony
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
Laptop workspace
Comfort
Fan
Pets
No pets allowed
Suitability/Accessibility
No lift
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Free bottled water
Gift shop/newsstand
Grocery/convenience store
Housekeeping (daily)
Iron/ironing board on request
Luggage storage
Multilingual staff
Phone
Restaurant dining guides
Safe at front desk
Tour and ticket assistance
Wedding services
Location highlights
Near a hospital
Near an outlet shopping centre
Near the airport
Near the bay
Things to do
Shopping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
97 units
Garden
Individual furnishings
Reception hall
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately USD 5 per person
Airport shuttle fee: USD 10
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Phoenix Apartment by LINK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access is available 24 hours a day.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Phoenix By Link Kigali
Phoenix Apartment by LINK Kigali
Phoenix Apartment by LINK Aparthotel
Phoenix Apartment by LINK Aparthotel Kigali
Phoenix Apartment by LINK Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 8 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 8 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 8 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 8 reviews
2 - Terrible
2
7.6/10
Cleanliness
6.8/10
Amenities
8.6/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Henry
Travelled with family
14 Nov 2023
Disliked: Cleanliness, amenities
When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash.
Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.
We stayed in the 3 bedroom apartment during our 2 night quarantine. This was the best decision we made. The accommodation was incredibly comfortable, good mosquito nets, comfortable mattress, (pillows a bit large and thick), good screens on the windows for good inside temperature. The fridge, microwave all worked well. Hot water from the solar heating was great and consistent. Service was great for a Rwandan establishment. We enjoyed the Chinese food option - they make some good food. Swam in the pool, it's shallow but clean.
Reception was very helpful, responded to our whatsapp inquiries while on the premises very promptly. We even arranged for the airport transfer SUV to take us home afterwards.
Would highly recommend this spot for simple spacious accommodation for a family.