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Radisson Blu Hotel & Convention Centre, Kigali

5.0 star property
VIP Access

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Photo gallery for Radisson Blu Hotel & Convention Centre, Kigali

Exterior
2 outdoor pools
Lobby
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Kimihurura Roundabout, Kigali, 6845
  • Kigali Heights
    ‪1 min walk‬
  • Kigali Convention Centre
    ‪5 min walk‬
  • BK Arena
    ‪5 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, Balcony (Dome View)

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony (Dome View)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace (Lounge Access)

  • 151 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, Terrace (Lounge Access)

Royal Suite, Terrace (Lounge Access) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Terrace (Lounge Access)

  • 699 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Room, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite, Balcony (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony (Lounge Access)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Balcony (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Room, Balcony (Lounge Access)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Executive Room, Balcony (Dome View)

Premium bedding, minibar, in-room safe, desk

Executive Room, Balcony (Dome View)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Radisson Blu Hotel & Convention Centre, Kigali

Luxury hotel connected to the convention centre in Kigali with 5 restaurants
This hotel features 5 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Radisson Blu Hotel & Convention Centre, Kigali offers 292 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
With your stay at Radisson Blu Hotel & Convention Centre, Kigali, you're connected to the convention centre and just a quick walk from Kigali Heights. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 4 coffee shops/cafes, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Steps from Kigali Heights and Kigali Convention Centre
  • Airport shuttle service available for a fee
Radisson Blu Hotel & Convention Centre, Kigali offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. There are 5 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the luxury Radisson Blu Hotel & Convention Centre, Kigali. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Kigali hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Filini – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Indonesian, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • 4 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Filini

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Golf
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 per person
  • Airport shuttle fee: USD 25 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Blu Hotel Kigali
Radisson Blu Kigali
Radisson Blu Hotel Convention Centre Kigali
Radisson Blu Hotel & Convention Centre, Kigali Hotel
Radisson Blu Hotel & Convention Centre, Kigali Kigali
Radisson Blu Hotel & Convention Centre, Kigali Hotel Kigali

Radisson Blu Hotel & Convention Centre, Kigali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 149 reviews
Rating 8 - Good. 35 out of 149 reviews
Rating 6 - Okay. 9 out of 149 reviews
Rating 4 - Poor. 4 out of 149 reviews
Rating 2 - Terrible. 6 out of 149 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jakub

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Hassan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson blu Kigali its best hotel I have ever stay they welcoming me as VIP guest specially duty manager Mr(Elyse) he is very nice person for sure I go back agein thnx agein Mr Baptist’s, and mss Diane and abasi thnx all guys front desk employees 🙏👍
Stayed 17 nights in Dec 2024

6/10 Okay

JUDE MARIE, Levittown

Travelled with family
Liked the buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

almut

Travelled with partner
Liked: Cleanliness
Professional and polite service. Nice entrance ambient. Room is spacious and well equipped. Very clean and neat.
Stayed 4 nights in Dec 2024

8/10 Good

Murad

Stayed 2 nights in Dec 2024

10/10 Excellent

Malaika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect - the staff is the absolutely best!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Radisson Blu seldom disappoints!
Stayed 1 night in Nov 2024

2/10 Terrible

Debbie

Disliked: Staff & service, amenities, property conditions & facilities
Welcoming staff. Service declined from arrival point n
Stayed 1 night in Nov 2024

10/10 Excellent

Lolav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Assiatou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Friendly and helpful staff
Stayed 6 nights in Oct 2024

4/10 Poor

Avery

Disliked: Cleanliness, staff & service
The Radisson Blu shows itself as a 5 star hotel but at a closer look staff are not well trained and give conflicting information, and rooms are cheaply made without the attention to detail of luxurious stay. We stayed at the Radisson blu for 2 nights in Kigali. The welcome service (hot towels, drink) was very nice and the lobby was beautiful. However the great service and 5 star experience appeared to stop there. We had an incident in our room that warranted requesting compensation in some form. This turned into an entire negotiation/ordeal with management and we left feeling like this stay was a subpar experience as they wouldn’t budge on making the situation up to us. We asked management and the front desk to deep clean our room multiple times as a result of the incident and they assured us that no corner would be untouched and they would make sure all the food was removed from the room and the floor would be thoroughly vacuumed. However when we came back to the room a few hours later, it hadn’t been cleaned at all and there were still things like the welcome drink left out, which was extremely frustrating given our initial complaint. Most of the staff were nice and accommodating but didn’t appear to be well trained. We were told multiple times that breakfast was included in our stay but it turns out it wasn’t, which we didn’t find out till after we already ate. Overall the service of the hotel feels more in line with 3.5 star hotel so just adjust expectations.
Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The catering was very variable. Sometimes good sometimes not so good. I think I developed food poisoning from a hamburger I had. I had two Caesar salads - one had not croutons one had no egg.
Stayed 10 nights in Sep 2024

10/10 Excellent

Patrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Catharine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Sep 2024

6/10 Okay

Courtney, London

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Significant allergy reaction to the room; especially the bed. I was charged twice for my stay at the hotel via Expedia and directly.
Stayed 6 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nargisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very friendly and accommodating stuff especially Mr Kumar who has excellent recommandations and made our overall stay excellent
Stayed 4 nights in Sep 2024

4/10 Poor

SATYENDRA

Stayed 1 night in Sep 2024

2/10 Terrible

SATYENDRA

Stayed 2 nights in Sep 2024

10/10 Excellent

Tobias

Stayed 4 nights in Aug 2024

8/10 Good

Nathaniel

Stayed 2 nights in Aug 2024