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Ubumwe Grande Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ubumwe Grande Hotel

Fountain
Lobby sitting area
Bar (on property)
Courtyard
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
KN 67 Street, Kigali, Kigali, 1306
  • Union Trade Center
    3 min walk
  • Ntarama Church
    17 min walk
  • Makfast
    3 min walk
  • Kigali (KGL-Kigali Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

In-room safe, individually furnished, desk, laptop workspace

Classic Twin Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, Accessible

Classic Room, Accessible | In-room safe, individually furnished, desk, laptop workspace

Classic Room, Accessible

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | In-room safe, individually furnished, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View | In-room safe, individually furnished, desk, laptop workspace

Classic Room, Terrace, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | Private kitchen | Electric kettle

Junior Room

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, individually furnished, desk, laptop workspace

Classic Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace

Executive Apartment, 1 Bedroom

  • 77 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Ubumwe Grande Hotel

Hotel in Kigali with fitness centre and rooftop terrace
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Ubumwe Grande Hotel offers 153 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers, slippers, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Ubumwe Grande Hotel, you're just a quick walk from Union Trade Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Union Trade Center and a 2-minute drive from Ntarama Church
  • Airport shuttle service available for a fee
Ubumwe Grande Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Ubumwe Grande Hotel. Self parking is free.

This 4-star Kigali hotel is smoke free.

Ubumwe Grande Hotel has a restaurant on site.
Room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ubumwe Grande Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - 106324073
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 7 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 157 reviews" "
Rating 8 - Good. 31 out of 157 reviews" "
Rating 6 - Okay. 13 out of 157 reviews" "
Rating 4 - Poor. 7 out of 157 reviews" "
Rating 2 - Terrible. 5 out of 157 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Gislain

Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.

10/10 Excellent

Dorinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024

6/10 Okay

SUSAN, INVERNESS

Travelled with family
Liked: Cleanliness
O
Stayed 3 nights in May 2024

8/10 Good

Charlesworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024

2/10 Terrible

Jenna

Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Stayed 7 nights in Feb 2024

8/10 Good

Ruth

Stayed 1 night in May 2024

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024

10/10 Excellent

Aharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024

10/10 Excellent

IBRAHIM

Stayed 3 nights in Feb 2024

8/10 Good

Crystal, Jonesboro

Travelled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Mary Joan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023

6/10 Okay

Hanisa W

Disliked: Staff & service
I have stayed at Ubumwe severally but this particular time was a major dissapointment.The staff were rude,the foood was terrible and overall the service was below average. The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Stayed 5 nights in May 2023

10/10 Excellent

IBRAHIM E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Mar 2023

6/10 Okay

Mark, Lincoln

Business traveller
Liked: Cleanliness, amenities
The location of this hotel is great, and it does appear modern and fresh
Stayed 2 nights in Feb 2023

8/10 Good

Thule, Nairobi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a clean convenient place to stay, this is it! The restaurant staff could do with more training in being adaptable to clients requests but that may be a hotel restaurant policy. Otherwise a great stay

10/10 Excellent

Thule, Nairobi