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Candlewood Suites Kingston West by IHG

2.5 star property
VIP Access

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Photo gallery for Candlewood Suites Kingston West by IHG

Studio Suite | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Reception
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry
  • Gym
  • Pet-friendly

Explore the area

Map
205 RESOURCE ROAD BUILDING 2, Kingston, ON, K7P 0K4
  • Invista Centre
    ‪14 min walk‬
  • Queen's University
    ‪12 min drive‬
  • Kingston Waterfront
    ‪12 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Studio Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub) | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed (Full Kitchen)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Full Kitchen)

Studio, 1 King Bed with Sofa bed (Full Kitchen) | In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Full Kitchen)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds (Full Kitchen)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Holiday Inn Express & Suites Kingston Central by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1402)
The price is €102
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Holiday Inn Express & Suites Kingston Central by IHG

About this property

Candlewood Suites Kingston West by IHG

Hotel in Kingston with 24-hour fitness centre and 24-hour business centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and laundry facilities. Housekeeping is available on request.
Candlewood Suites Kingston West by IHG offers 55 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Kingston West by IHG. During your stay, you'll be within walking distance of Invista Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Rideau Canal and 11 minutes from Lake Ontario
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Kingston West by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. The business-friendly Candlewood Suites Kingston West by IHG also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

This Kingston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; CAD 11.30 for adults and CAD 11.30 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Indoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per week
  • Maximum 1 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 11.30 for adults and from CAD 11.30 for children
  • Pet fee: CAD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Kingston West
Candlewood Suites Kingston West by IHG Hotel
Candlewood Suites Kingston West an IHG Hotel
Candlewood Suites Kingston West by IHG Kingston
Candlewood Suites Kingston West by IHG Hotel Kingston

Candlewood Suites Kingston West by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 233 reviews
Rating 8 - Good. 50 out of 233 reviews
Rating 6 - Okay. 13 out of 233 reviews
Rating 4 - Poor. 5 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, very comfortable beds. Pool was small but adequate for kids. Staff were friendly and accommodating. Overall, I would stay again for a hockey tournament.
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room we stayed in, it was beautiful and the accommodations of the hotel were amazing. The ladies at the desk I deal with as well were flawless!
Stayed 1 night in Dec 2024

10/10 Excellent

Sommer

Travelled with family
Liked: Amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed,spacious and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Nov 2024

10/10 Excellent

Cheri

Absolutely fabulous stay and conditions! Service was top notch
Stayed 1 night in Nov 2024

8/10 Good

Dillon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice hotel, the room was very modern and had everything you needed. I was a little disappointed with the gym (very basic). I was also under the impression that the continental breakfast was included, but I came to find out it was $10 a day. It was well worth the $10, I will say that. I just would have been nice to know that beforehand. Overall good experience. My only complaints would be the gym and the fact that there is no room service or restaurant/bar at the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, very helpful, well trained, but the room service was the worst that I have seen in my life. We did not got daily service, our room wasn’t clean as cleaned at all (Sunday to Friday) even when requested. We run out of soap and shampoo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberley

New building, rooms clean and comfortable. Staff are friendly and accommodating. The kitchen is good enough of course. The only downside is that the traffic circle on the road by the hotel has one blocked access. Albeit temporary the traffic cuts through the hotel parking lot and does not always do so cautiously. Maybe slow signs should be posted through the parking lot.
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved having the kitchenette. The cleaning staff coming only once a week was understandable but still would have been nice for new sheets and towls at the half way ofnour stay
Stayed 5 nights in Sep 2024

6/10 Okay

nancy

Travelled with group
Disliked: Amenities
Took credit card payment before check in. Used excuse saying rooms got full. Previous knew hockey team staying there. Put teams not together on same floor. Packed breakfast with teams. Made to rent room with kitchen facilities as no two double beds only. Treat hockey teams better than mature adults. No books on things to do, restaurants, visitor information about kingston. Quiet place to stay but not when let hockey teams take over motel and pool. Would not return.
Stayed 1 night in Sep 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting. New hotel, clean, not to far from shopping.
Stayed 1 night in Sep 2024

6/10 Okay

Emanuel

Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed. Clean. Renovated. Not a whole lot of options around the hotel without a few minutes driving.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Satpal

Liked: Staff & service, property conditions & facilities
Great staff kind and respectful and courteous. Silver fish in the washroom
Stayed 9 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Pawandeep

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful Environment
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I feel that for the cost of the rooms there should be daily room service with new towels etc. the request for more towels took over 2 hrs.
Stayed 2 nights in Aug 2024