Candlewood Suites Kingston West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Kingston West, an IHG Hotel

Studio Suite | In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Studio, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Laundry
  • Gym
  • Pet-friendly

Explore the area

Map
205 RESOURCE ROAD BUILDING 2, Kingston, ON, K7P 0K4
  • Invista Centre
    8 min walk
  • King's Crossing Outlet
    8 min drive
  • Kingston Centre
    9 min drive
  • Kingston, ON (YGK-Norman Rogers)
    16 min drive

Room options

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Candlewood Suites Kingston West, an IHG Hotel

Kingston hotel in Cataraqui North with 24-hour fitness centre and 24-hour business centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and laundry facilities. Housekeeping is available on request.
Candlewood Suites Kingston West, an IHG Hotel offers 55 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Kingston West, an IHG Hotel. During your stay, you're just a quick walk from Invista Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Rideau Canal and 11 minutes from Lake Ontario
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Kingston West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. The business-friendly Candlewood Suites Kingston West, an IHG Hotel also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

This Kingston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; CAD 11.30 for adults and CAD 11.30 for children
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per week
  • Maximum 1 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 11.30 for adults and from CAD 11.30 for children
  • Pet fee: CAD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Kingston West
Candlewood Suites Kingston West, an IHG Hotel Hotel
Candlewood Suites Kingston West, an IHG Hotel Kingston
Candlewood Suites Kingston West, an IHG Hotel Hotel Kingston

Candlewood Suites Kingston West, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 216 reviews" "
Rating 8 - Good. 47 out of 216 reviews" "
Rating 6 - Okay. 13 out of 216 reviews" "
Rating 4 - Poor. 5 out of 216 reviews" "
Rating 2 - Terrible. 3 out of 216 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pawandeep

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful Environment
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I feel that for the cost of the rooms there should be daily room service with new towels etc. the request for more towels took over 2 hrs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sajira

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and kitchen was well equipped!
Stayed 2 nights in May 2024

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in suite kitchen facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walked into hotel, you had to proceed to the holiday inn side (attached) to check in. There was roadwork happening but it wasn't loud and needs to be done. Extremely nice room and pool
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, rooms and lobby area were clean, and breakfast was pretty good for typical hotel accommodations
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress too soft
Stayed 1 night in Jul 2024

10/10 Excellent

Leila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newley built hotel, clean salt water pool, kitchen and stove inside the room, you can make easy food for yourself, the breakfast was complete, just the eggs is in one form, scrambled, other than that they included everything. Close to highway, I recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 3 nights in Jun 2024

8/10 Good

Huma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Savanna, Ottawa

Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Stayed 1 night in Jun 2024

10/10 Excellent

Linda, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Upgrading to full kitchen rooms lose the continental breakfast
Stayed 2 nights in Jun 2024

8/10 Good

Raheem

Business traveller
Liked: Staff & service, property conditions & facilities
Nice and new property. Rooms were modern. The kitchenettes were great since they had a dishwasher. Just wish that housekeeping was more frequent (ie, daily) and thorough. Included breakfast would’ve been good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and kept immaculately clean. The room has all the amenities you need for a weekend getaway, including a full kitchen and all required utensils. My son loved the pool too! We would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place .
Stayed 1 night in Jun 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Candlewood Suites & Holiday Inn Express are “Dual properties”. They are in the same building which was very confusing pulling up because 1 side of the building says CS & the other side says HIE. Check in was in the same place at HIE. The downside is the Candlewood doesn’t include breakfast but our King suite had a full kitchen so would be great for work travel or LT stay.
Stayed 1 night in Jun 2024

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely young lady at the front desk ( from Kanata ) - she was excellent. We book on Expedia months in advance and selected the option to pay later at the hotel . We had a few hour drive and during that time I missed a call from them . They left a message stating that they couldn’t get my credit card to work that I put on Expedia ( it was a Visa Debit which was the reason) and they were trying to charge me for my first full night because they were sold out and if I didn’t call back by check in they would cancel my room . I was lucky that we stopped long enough to hear the message and was able to call but imagine getting there and they gave your room away because they couldn’t get a hold of you and you couldn’t be there by check in ? I also don’t like that they were charging it without permission… a phone call asking would have been courteous but if the option is to pay at the hotel ( whether it be on your arrival or whatever) then that’s how it should be, not threatening to give the room away on a phone call while you are travelling to your destination . Hotel was a good location, close to the rink and clean .
Stayed 2 nights in May 2024