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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Lobby
Indoor pool, pool loungers
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
31 Community Road, Greater Napanee, ON, K7R 3L1

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites

Hotel with free breakfast, near Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Greater Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Comfort Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Strathcona Paper Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Canadian Piano Museum and a few minutes from Strathcona Paper Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This Greater Napanee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 838 reviews
Rating 8 - Good. 270 out of 838 reviews
Rating 6 - Okay. 72 out of 838 reviews
Rating 4 - Poor. 25 out of 838 reviews
Rating 2 - Terrible. 26 out of 838 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bonnie

Disliked: Cleanliness, staff & service, property conditions & facilities
I tried to cancel this over a week ago, and Expedia is now not answering me! My daughter in law booked and cancelled at the same time as I did. She got her refund immediately and I have not. They are telling me it was non refundable. I would never book knowing that was the case! They are scamming me, DO NOT DEAL WITH EXPEDIA!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Large room with king bed, dog friendly and a treat bag for the dog! Huge bathroom as well! Would choose this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay, comfy bed, room was nice an clean, shower was nice, good temp on the water. I would stay again.!!! Barb Cooper
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location to amenities.
Stayed 2 nights in Dec 2024

2/10 Terrible

N

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot pool is small but it was clean kids loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Cornelius

Stayed 1 night in Nov 2024

10/10 Excellent

Dinesh, North Bay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good as per my expectations
Stayed 3 nights in Nov 2024

6/10 Okay

PHILLIP

Liked: Cleanliness, staff & service
Bathroom sink stopper not working. Was supposed to be fixed but still not fixed when we left. Noise from adjacent room. Walls seem no sound proofing. Normal talking heard clearly. Smell of Marijuana in elevator. Smell of smoke in hallways. Staff seemed indifferent to it. Had to ask for new towels for second day stay. Wooden spoons forks knives in breakfast area made food taste of wood If using wood it should be plastic coated. Floors covered in mud each morning from workers but not sure if it was cleaned from day before.
Stayed 2 nights in Nov 2024

10/10 Excellent

Efef

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay. Place was very clean. Service was great and friendly. Bed was very comfortable. No complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Chrissy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel easy to get to. Wonderful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if you need a spot to stay while working in the area
Stayed 1 night in Oct 2024

8/10 Good

Khaled

Stayed 1 night in Oct 2024

8/10 Good

LOIS

Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed very new and clean. Staff was very friendly and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff
Stayed 1 night in Oct 2024

6/10 Okay

Robyn

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stop...
Nice place to stop for the night. Clean room...nice check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie

Stayed 2 nights in Sep 2024

10/10 Excellent

Vineet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2024