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Masterson's Motel

2.5 star property

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Photo gallery for Masterson's Motel

Exterior
40-inch TV with satellite channels
Lobby
Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
691 Hwy 41 N., Greater Napanee, ON, K7R 3L1
  • Napanee Mall
    ‪17 min walk‬
  • Strathcona Paper Centre
    ‪3 min drive‬
  • Palace Village
    ‪3 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪32 min drive‬

Room options

View all photos for Queen with One Queen Bed

Queen with One Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Queen with One Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen and One Sofa Bed

One Queen and One Sofa Bed | Desk, iron/ironing board, free WiFi, bed sheets

One Queen and One Sofa Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for King with One King Bed

King with One King Bed | Desk, iron/ironing board, free WiFi, bed sheets

King with One King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Two Queen Beds

Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Queen with Two Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double with Two Double Beds

Double with Two Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double with Two Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Masterson's Motel

Motel with free parking, near Strathcona Paper Centre
This motel features coffee/tea in a common area, a business centre and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Masterson's Motel offers 34 accommodations with a ceiling fan. Televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Masterson's Motel. During your stay, you'll be within walking distance of Strathcona Paper Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute drive from Strathcona Paper Centre and a few minutes from Palace Village
WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Masterson's Motel also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Greater Napanee motel.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property does not have a front desk. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Property is also known as

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Masterson's Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1009 reviews
Rating 8 - Good. 398 out of 1009 reviews
Rating 6 - Okay. 98 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shar

Liked: Cleanliness, staff & service, property conditions & facilities
Masterson's has great staff, always smiling and friendly. The rooms are clean, comfortable and very quiet. My only issue was that the sidewalks could have been shoveled a bit better where you walk over the curb where you park to the sidewalk in front of the lower doors. We always enjoy our stay with them.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay there it was clean and quiet and the people were very nice
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway and other amenities
Stayed 1 night in Dec 2024

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for the value
Stayed 1 night in Dec 2024

8/10 Good

Sindhuja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent stay, clean and quiet room.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beds were aweful, room was not clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Terence, Milton

Stayed 1 night in Oct 2024

10/10 Excellent

MATTHEW

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Normand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple room, for the price great!
Stayed 1 night in Oct 2024

10/10 Excellent

Elías

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay every year. Staff are friendly and reasonable rates!!
Stayed 3 nights in Aug 2024

6/10 Okay

Laurie-Ann

Liked: Cleanliness, amenities, property conditions & facilities
No coffee pot in the room. Free coffee at the office only. Cupboard and fridge was dirty, freezer in fridge had ice build up.
Stayed 2 nights in Oct 2024

8/10 Good

Chantelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a good experience and accommodating to our needs. Friendly staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Sankalp

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Need to update furniture The chair in our room was filthy. Also the runner on the bed was very unclean.
Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little motel. Clean and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
The room (carpets, upholstery and the washroom) could’ve been cleaner. I believe the shower curtain is making the washroom smell like pee. Last time we were in the newer rooms that are attached to the front desk area and because they were newer then it seemed cleaner. This time we’re were in the older building.
Stayed 1 night in Sep 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , clean and quiet
Stayed 3 nights in Sep 2024