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4.0 out of 5

"Very good; friendly staff; clean rooms in which everything worked well. And usefully in the middle of town, without being too noisy " More

By a verified traveller on Wed 17 May 2017

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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Imperial Hotel Express, you'll be within walking distance of Kisumu Clock Tower. Features include free WiFi in public areas, plus a conference centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room, a conference centre and laundry facilities
  • Within a 15-minute walk of Kisumu Clock Tower and The West End Shopping Mall
  • Airport shuttle service available for a fee

Imperial Hotel Express ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imperial Hotel Express

Everyone (1)
4 out of 5

Clean, newly-refurbished hotel in centre of town

Pros: Clean; helpful staff
Cons: Better fruit selection for breakfast?
Location: This is in the middle of town, and therefore convenient; does not have beautiful views, however.
Very good; friendly staff; clean rooms in which everything worked well. And usefully in the middle of town, without being too noisy

Posted by on 17 May 2017

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About the Imperial Hotel Express

Location Oginga Odinga Road, Kisumu, 40100

Property Features

Imperial Hotel Express offers its guests laundry facilities, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Imperial Hotel Express also features an ATM and a lift. Parking is available for a fee. This 3-star Kisumu hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel Express offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self-parking fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Hotel Kisumu
  • Imperial Kisumu
  • Imperial Hotel Express Kisumu
  • Imperial Hotel Express
  • Imperial Express Kisumu
  • Imperial Hotel Express Hotel
  • Imperial Hotel Express Kisumu
  • Imperial Hotel Express Hotel Kisumu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.