2/10 Terrible
Florence
Travelled with family and small children
12 Jul 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
Florence
Stayed 4 nights in Jul 2023
ROYAL CITY HOTEL-GARDEN
3.0 star property
VIP Access
Choose dates to view prices
Photo gallery for ROYAL CITY HOTEL-GARDEN
Reviews
6.86.8 out of 10
Popular amenities
- Bar
- All-inclusive
- Pool
- Breakfast available
- Laundry
- Parking included
Explore the area
897, Kisumu, Kisumu County, 40100
- Kisimu museum15 min walk
- Kisumu Clock Tower2 min drive
- Masai Craft Market3 min drive
- Kisumu (KIS)12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
- Expect exceptional service
- Extra savings and perks for BONUS+ members
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
- Sleeps 2
- 1 Queen Bed
View all photos for Basic Single Room
Basic Single Room
- Sleeps 1
- 1 King Bed
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About this property
ROYAL CITY HOTEL-GARDEN
Suburban hotel with 24-hour front desk and coffee shop/cafe
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk. Change of towels is available on request
ROYAL CITY HOTEL-GARDEN offers 45 air-conditioned accommodations, with complimentary slippers. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.
This Kisumu hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include printers and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at ROYAL CITY HOTEL-GARDEN, you'll be within walking distance of Kisimu museum. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
- Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
- Free self-parking
- Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Services include dry cleaning/laundry, a porter and luggage storage
- Just a 2-minute drive from Kisumu Clock Tower and a few minutes from Kisimu museum
ROYAL CITY HOTEL-GARDEN is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.
ROYAL CITY HOTEL-GARDEN also features an outdoor pool, a garden, and dry cleaning/laundry services. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Kisumu hotel.
The hotel hosts a free manager's reception daily.
ROYAL CITY HOTEL-GARDEN has a restaurant on site.
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English, Swahili
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free secured self parking on site
Food and drink
- Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 500 to 2,000 for adults and KES 500 to 1,500 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Free daily manager's reception
Things to do
- Outdoor pool
- TV in common areas
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Turndown service
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessible (may have limitations)
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- 8 private bathrooms
- Rainfall showerhead
- Shower
- Slippers
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 42-inch smart TV with digital channels
Food and drink
- Chef service
- Restaurant dining guides
More
- Air conditioning
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Phone
- Printer
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately KES 500 to 2000 for adults and KES 500 to 1500 for children
- Cleaning/housekeeping/linen are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number CPR/2010/24587
Property is also known as
ROYAL CITY HOTEL-GARDEN Hotel
ROYAL CITY HOTEL-GARDEN Kisumu
ROYAL CITY HOTEL-GARDEN Hotel Kisumu
ROYAL CITY HOTEL-GARDEN Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
7.4/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Deo
Business traveller
28 Mar 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Internet provision was very weak and unstable Promises to fix the problem were many but never happened.
Deo
Stayed 2 nights in Mar 2023
8/10 Good
Benjamin
25 Sept 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Benjamin
Stayed 2 nights in Sep 2023