Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
Exterior
Studio Suite, 1 King Bed | In-room dining
Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Country Playhouse
    ‪1 min walk‬
  • St. Jacobs Outlets
    ‪3 min walk‬
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

Suite, 2 Queen Beds

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 9 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served a free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marsha

Stayed 3 nights in Oct 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that looks was very clean and the staff were super friendly and efficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints, it made a wedding weekend easy!
Stayed 3 nights in Oct 2024

6/10 Okay

pauline

Travelled with family, Business traveller
Liked: Cleanliness
Hotel rooms are dated. Room was clean. But no extras like water, or necessities. Breakfast was very poor. Everything was bland. Free parking. Probably wouldn’t stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Stayed 1 night in Oct 2024

8/10 Good

Rhi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The booking process wasn't very great and the hotel staff who dealt with our booking issues didn't seem to be helpful at all. We tried to cancel and refund our booking and it was an extreme headache and every option was denied, so we ended up having to take work off to make the stay happen. Disappointing, but the experience once at the hotel helped to make up for the inconvenience. Hotel was very clean and nice and easy to get to. Lots of parking and the hotel was empty most of our stay, which was nice. Free breakfast in the morning was great and staff was helpful. The digital check-in made things go smoothly, and all of the technology upgrades made our stay feel modern and safe.
Stayed 1 night in Oct 2024

8/10 Good

JING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gale

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rosemarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was wonderful. We had 4 adults in the room with lots of space and comfortable furniture. It was nice to have the full sized fridge in the room for the left overs from supper. It was funny though when we went to eat them the only utensils we had were 3 knives. Otherwise 9 out 10
Stayed 1 night in Oct 2024

8/10 Good

cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
this was a great place to stay. Very clean, comfortable and quite a large room. I would definitely recommend this place to everyone and if ever travelling through this area this would be my #1 choice to stay.
Stayed 1 night in Oct 2024

4/10 Poor

BRIDGETTE

Disliked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Oct 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

10/10 Excellent

Eunkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kofoworola

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was not bad actually. I was there with 3 other friends. The only 2 complaints I have is that the hotel does not have a lot of breakfast options and housekeeping tidied the room but didn’t leave extra towels which were not provided in the first place, took away the floor mat and didn’t replace it as well so we were forced to repeat towels for the duration of our stay
Stayed 2 nights in Oct 2024

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only one towel for two people and a mattress cover was provided as the only duvet
Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service
Hotel shorting basic items that should be in the room in what feels like cost savings attempt and staff making excuses for mistakes and shortcomings rather than fixing the problems
Stayed 3 nights in Oct 2024

10/10 Excellent

Tijani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is awesome.
Stayed 2 nights in Oct 2024

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was surprised at the more limited options for breakfast on Saturday than Friday
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable.
Excellent location in North Waterloo. Friendly staff. Comfortable suite with ability to meal prep. Very clean. Great breakfasts.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room!
Stayed 1 night in Sep 2024