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Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Property grounds
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Airborne Trampoline
    3 min drive
  • Chicopee Tube Park
    4 min drive
  • Chicopee Ski and Summer Resort
    5 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel

Hotel with free breakfast, near Doon Valley Golf Course
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel offers 84 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel. During your stay, you'll be within walking distance of Airborne Trampoline. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Chicopee Ski and Summer Resort and 7 minutes from Waterloo Region Museum
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Meeting rooms and limo/town car service are available. Free breakfast is served daily. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel was completed in September 2024.

This Kitchener hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel.

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites

Holiday Inn Express and Suites Kitchener Southeast, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 680 out of 1525 reviews" "
Rating 8 - Good. 438 out of 1525 reviews" "
Rating 6 - Okay. 228 out of 1525 reviews" "
Rating 4 - Poor. 101 out of 1525 reviews" "
Rating 2 - Terrible. 78 out of 1525 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

yiwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect!
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property is going to be fabulous when complete. The main lobby, our room and the breakfast area were Holiday Inn quality - top notch. Loved our stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Divesh

Liked: Cleanliness, staff & service, property conditions & facilities
Yo
Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Shivam

Liked: Staff & service
Average. Understandable due to ongoing transition.
Stayed 3 nights in Sep 2024

4/10 Poor

Debbie

Business traveller, Travelled with group
Currently under renovation, which was no problem. But the three girls' basketball teams that were running up and down the halls and in the room above us, definitely were. Our toilet would not flush - we had to take the back off and flush it that way. Clearly the water flow is set too low for a proper flush. I get you want to save money, but that's unacceptable. Our shower drain was clogged and drained very slowly. Again, unacceptable. It was just gross. The room wasn't as clean as we'd have expected. Hair in the bathroom sink and tub. We've been coming here for the last 7 years, but I don't think we'll return.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2024

10/10 Excellent

ANDRE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under renovations but still pretty quit. Good location.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joy

Stayed 2 nights in Aug 2024

8/10 Good

Glen

Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated rooms are beautiful. The blackout curtains working incredibly well and are very unique in their style. There were a few minor things that still needed to be completed in the room. The lobby will be beautiful when they finish. It was a very good breakfast as well I would gladly stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, spacious,I loved the newly renovated room. The lobby and the breakfast area is renovated also. Very nicely done. Also the breakfast was excellent. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tow Show
The hotel was being renovated. Room was beautiful. Comfy beds and wifi was gd. Breakfast was good with anll the availabke options. Only downside was this whole credit card only way to pay. I know most places are doing this but I find this very frustrating to only have one option to pay.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaneal

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms, really great ac and love the renovations of the bathroom as well
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Stayed 1 night in Aug 2024

8/10 Good

Dee

Travelled with partner
It was under renovation but they worked hard to keep everything clean tidy and running smoothly
Stayed 4 nights in Sep 2024

10/10 Excellent

KHOU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay at the only Dault was that they were still doing remodeling downstairs so sometimes during the day, it was a little loud other than that it was fine
Stayed 2 nights in Sep 2024

8/10 Good

Tanis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great with the exception of the main floor area which is in the process of being renovated, it was a little messy and drywall dust in the dining area, on the tables and chairs. They were trying to keep it clean though! It will be very nice once it’s done!
Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Madhavi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Sep 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised it was like a brand new hotel . Will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st. Time at this hotel we were happy with our room. It was spotless! They are renovating and almost finished thats why i gave them a 4 stars for outside the building. When they're done im sure landscaping wilk be put in. Most of the renovations are off the lobby on the ground floor we didn't hear any noise. Extremely close to restaurants easy to walk to. The staff we met were very friendly...we will return.
Stayed 1 night in Sep 2024

6/10 Okay

marc

Liked: Staff & service
Stayed 1 night in Sep 2024