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Mstar Hotel

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mstar Hotel

Front of property
Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk
Junior Room, 1 King Bed | Living room | Flat-screen TV
Room amenity
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • City Centre Mall
    2 min walk
  • Kitimat Museum and Archives
    4 min walk
  • M O M's Cuisine
    1 min walk
  • Terrace, BC (YXT-Northwest Regional)
    47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 405 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Kitimat

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (158)
The price is €114
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Microtel Inn & Suites by Wyndham Kitimat

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping centre, steps from City Centre Mall
Coffee/tea in a common area, a meeting room and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Mstar Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from City Centre Mall. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from City Centre Mall and 9 minutes on foot from Kitimat General Hospital and Health Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mstar Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Mstar Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Kitimat hotel.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children aged 2 years old and younger stay free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 2 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 251 out of 314 reviews" "
Rating 8 - Good. 44 out of 314 reviews" "
Rating 6 - Okay. 9 out of 314 reviews" "
Rating 4 - Poor. 2 out of 314 reviews" "
Rating 2 - Terrible. 8 out of 314 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner
Close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and coffee!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 3 nights in Jul 2024

10/10 Excellent

Aron

Travelled with family, Travelled with partner
Liked: Amenities
I always get greeted well and the staff are so nice. The rooms are nice and the facilities are nice to be in that area. Lots of walking paths close by. Definitely would go stay here again ❤️
Stayed 6 nights in Aug 2024

10/10 Excellent

Jodi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, wonderful staff, bed and pillows were fabulous and hotel was super quiet. We were able to get a great night’s sleep. Loved the complimentary coffee, tea and muffins. Loved the personalized hand written note on the bed, letting us know they check every room before you check in. Stay was for a medical trip, but will definitely stay at this hotel in future for personal, business and medical. Thank you so much for the amazing experience!
Stayed 1 night in Sep 2024

10/10 Excellent

GARRYSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away.
PERFECT! The king bed was great. Morning coffee was a nice touch. And the quietness took some getting used to. No traffic sounds or sirens blaring at all hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really make the difference. They are friendly, polite and always helpful. I love staying at the M Star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, comfortable room. Wifi so-so.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The room was extra nice. The staff were super nice and welcoming. Would recommend this hotel to anyone that is looking for somewhere to stay in kitimat
Stayed 1 night in Jul 2024

10/10 Excellent

Nichola

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beautiful spacious room in a mall with lots of parking
Stayed 2 nights in Jun 2024

10/10 Excellent

Mengmeng

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Jul 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, and nice area :)
Stayed 1 night in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem for us was the MStar sign on the hotel. We were new to Kitimat and we couldn't see it from the road. There was a giant sign that said HOTEL, but we didn't know which one it was. This is an excellent hotel...you can put MStar in big letters as well!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay which is always the case when I stay with M Star.
Stayed 3 nights in Jun 2024

6/10 Okay

Dallas

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent job Kelly!
Stayed 1 night in Jun 2024

10/10 Excellent

Cody, Burns Lake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Close to a lot of amenities Con: Town closes early.
Stayed 1 night in May 2024

10/10 Excellent

Jianhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Stayed 2 nights in May 2024

10/10 Excellent

INAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and courteous
Stayed 1 night in May 2024