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Kivu Hilltop View Resort

3.0 star property

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Photo gallery for Kivu Hilltop View Resort

Exterior
City view from property
View from property
Restaurant
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
00000, Nyayumba, Western Province
  • Nyamyumba Hot Springs
    ‪3 min drive‬
  • Rwanda Tourism University College
    ‪7 min drive‬
  • Université Libre de Kigali
    ‪8 min drive‬
  • Gisenyi (GYI)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

Premium bedding, memory-foam beds, desk, blackout curtains

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Single Bed

View all photos for Luxury Studio

Premium bedding, memory-foam beds, desk, blackout curtains

Luxury Studio

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, desk, blackout curtains

Deluxe Double Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed

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Pool

Gorillas Lake Kivu Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (38)
The price is €95
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Gorillas Lake Kivu Hotel

About this property

Kivu Hilltop View Resort

Hotel with free breakfast, in the vicinity of Gisenyi Beach
Along with spa services, this hotel has concierge services and dry cleaning. Free full breakfast and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and wedding services.
Kivu Hilltop View Resort offers 18 accommodations with complimentary bathrobes and complimentary slippers. Rooms open to balconies. This accommodation offers separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Nyayumba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout curtains.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Kivu Hilltop View Resort, you'll be within walking distance of Nyamyumba Hot Springs. You'll find features such as free breakfast and free self-parking, plus dry cleaning service.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 13 minutes by car from Gisenyi Beach
Free breakfast is served daily. Kivu Hilltop View Resort also features spa services, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nyayumba hotel.

Guests are served a free full breakfast daily from 6:30 AM to 11:30 AM.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Desk chair
  • Heating
  • Laundry detergent
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kivu Hilltop View Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number Yes

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kivu Hilltop View Resort Hotel
Kivu Hilltop View Resort Nyayumba
Kivu Hilltop View Resort Hotel Nyayumba

Kivu Hilltop View Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were friendly
Stayed 1 night in Jan 2024

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement! Rien à redire!
Stayed 2 nights in Nov 2023