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4.0 out of 5

"Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price " More

By a verified traveller on Wed 21 Feb 2018

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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Silvretta Parkhotel, you're just a quick walk from Klosters-Gotschnagrat Gondola. Features include free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, massages or manicures and pedicures at Beauty & Wellness
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 10-minute walk of Klosters-Gotschnagrat Gondola and Ski Lift Klosters - Gotschnagrat
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Silvretta Parkhotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Silvretta Parkhotel

Everyone (2) Couples (2)
3 out of 5

Good location but expensive

Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price

Posted by , from salisbury, uk on 21 Feb 2018

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5 out of 5
Jederzeit gerne wieder.

Posted by on 26 Dec 2023

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5 out of 5
Very quiet hotel and excellent service

Posted by on 2 Apr 2021

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4 out of 5

Posted by on 25 Jan 2020

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3 out of 5

Gute Lage. Parkplatz

Pros: Lage. Alles ist gut erreichbar. Parkplatz vor dem Hotel. Gutes Frühstück. Wellnessbereich wäre eigentlich recht gut und angenehm. (siehe unten)
Cons: Bitte die Saunaregeln angeschlagen. Diverse Personen kamen direkt aus dem Hallenbad, pudelnass in Badekleidern und ohne Tuch, grosses Hygieneproblem.
Ich war nur eine Nacht im Hotel. Freundlicher Empfang. Hatte Doppelzimmer für Einzelbenutzung.

Posted by , from Schweiz on 11 Mar 2018

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Renovations + Closures

The property is closed between 07 April and 29 May.

Property Features

Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, skiing lessons and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor tennis court and a sauna. Parking is available for a fee. This 4-star Klosters-Serneus hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 dining venues
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Built in 1991
  • Full breakfast (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Klosters Platz Station (0.5 km / 0.3 mi)
  • Property shuttles: Free train station pick-up; ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Silvretta Parkhotel offers 84 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Klosters-Serneus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.

Stübli – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Piano Bar – This piano bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding on site
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Snowshoeing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Ski lessons on site
  • Bowling alley on site
  • Cross-country skiing on site
  • Sailing nearby
  • Downhill skiing on site

Spa Services

Beauty & Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 11:00 PM. The front desk is staffed during limited hours.

Silvretta Parkhotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 65.0 per day.
  • Cots (infant beds) are available for CHF 10.0 per night.

Pet Policy

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:00 PM
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 10 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 10.0 per night
  • Rollaway bed fee: CHF 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silvretta Parkhotel Hotel Klosters-Serneus
  • Silvretta Parkhotel Klosters-Serneus
  • Silvretta Parkhotel Hotel
  • Silvretta Parkhotel
  • Silvretta Parkhotel Hotel
  • Silvretta Parkhotel Klosters-Serneus
  • Silvretta Parkhotel Hotel Klosters-Serneus

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.