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Holiday Inn Knoxville-West, I-40 & I-75 by IHG

3.5 star property

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Photo gallery for Holiday Inn Knoxville-West, I-40 & I-75 by IHG

Bar (on property)
Reception
Bar (on property)
Desk, iron/ironing board, cots/infant beds, free WiFi
Sun deck

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Laundry
  • Bar

Explore the area

Map
9134 Executive Park Drive, Knoxville, TN, 37923
  • West Town Mall
    ‪5 min drive‬
  • Turkey Creek Shopping Center
    ‪7 min drive‬
  • University of Tennessee
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Knoxville-West, I-40 & I-75 by IHG

Hotel in Knoxville with 2 restaurants and free local area shuttle
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and Access to hot tub are on-site.
Holiday Inn Knoxville-West, I-40 & I-75 by IHG offers 222 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Knoxville-West, I-40 & I-75 by IHG. During your stay, you'll be close to Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Cafe
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from University of Tennessee and 7 minutes from Turkey Creek Shopping Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Knoxville-West, I-40 & I-75 by IHG offers its guests a kids' pool, an indoor pool, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2702 square feet (251 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Knoxville-West, I-40 & I-75 by IHG. A free area shuttle within 5 mi is available. Free self parking is available.

This 3.5-star Knoxville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Cafe – This restaurant specialises in American cuisine and only serves breakfast.
Gibbys Dining and Drinks – This bistro specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Gibbys Dining and Drinks

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,702 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (274 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I-40 Hotel Knoxville-West I-75
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Knoxville Holiday Inn Knoxville-West, I-40 & I-75 Hotel
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Holiday Inn Knoxville-West, I-40 & I-75 by IHG Knoxville
Holiday Inn Knoxville-West, I-40 & I-75 by IHG Hotel Knoxville

Holiday Inn Knoxville-West, I-40 & I-75 by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 673 out of 1273 reviews
Rating 8 - Good. 326 out of 1273 reviews
Rating 6 - Okay. 164 out of 1273 reviews
Rating 4 - Poor. 64 out of 1273 reviews
Rating 2 - Terrible. 46 out of 1273 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar
Stayed 1 night in Dec 2024

4/10 Poor

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Service
They put me on the 5th floor far away from the elevator to the lobby. The second night my key didn’t work and there was a sign on one elevator saying out of order. I went all the way down to the lobby and got the key done again. Next morning I decided to have breakfast. I was told breakfast was not included or I had to have a voucher. The room was over $100 a night and breakfast was not included? Ridiculous! The staff was rude when I went to get the key made.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staffs. Clean hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
It was a decent place to crash for a night. Staff was friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service
Very friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Les H

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Clean and comfortable room in a very good location. Safe and easy to find. Restaurant had good good. We ate there twice, but the heat was off the second night and we froze eating dinner.
Stayed 2 nights in Dec 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

2/10 Terrible

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff demonstrated excellent customer service, room updated and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, High Point

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean facilities. Super pleasant staff. Breakfast delicious. Kids loved the indoor/ outdoor pool. Look forward to returning!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rhendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Suzann

Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower handle was broken. Otherwise….perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service
Loved the common area with the fireplace blazing!
Stayed 2 nights in Dec 2024

8/10 Good

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and it was quiet

4/10 Poor

Dino

Dirty, the toilet didn’t flush very well, the shower head in the shower and very little water come out. Would NEVER stay there again. Holiday Inn should be embarrassed to have a property in those type of conditions
Stayed 1 night in Dec 2024

4/10 Poor

Nichole

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never ever book on the ground floor. The hallway to the rooms is like walking through a 1950's insane asylum hospital. Scary. Floors in our room were sticky. I booked especially because of pool and hot tub. They did not close the door to the outside air and it was freezing in the pool area, and hot tub was luke warm. Never again!
Stayed 2 nights in Dec 2024

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024