Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets
Lobby
Exterior
Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
214 Langley Place, Knoxville, TN, 37922
  • West Town Mall
    6 min drive
  • Tennova Hospitalist Group
    7 min drive
  • Flying Spoons
    9 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    19 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Mainstay Suites Knoxville - Cedar Bluff

Knoxville hotel in Knoxville West with free parking
This hotel features laundry facilities, a 24-hour front desk and free self-parking. Other amenities include a vending machine. Bathrooms are shared.
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations, with free toiletries. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Mainstay Suites Knoxville - Cedar Bluff, you'll be close to Dead Horse Lake Golf Course. Enjoy features like free self-parking and laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 13 minutes by car from University of Tennessee and 14 minutes from Neyland Stadium
  • Pets welcome for a fee
As a guest of Mainstay Suites Knoxville - Cedar Bluff, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Self parking is free. A complete renovation of Mainstay Suites Knoxville - Cedar Bluff was completed in June 2024.

Smoking is allowed in designated areas at this Knoxville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

6.6
Rating 10 - Excellent. 44 out of 130 reviews" "
Rating 8 - Good. 17 out of 130 reviews" "
Rating 6 - Okay. 21 out of 130 reviews" "
Rating 4 - Poor. 27 out of 130 reviews" "
Rating 2 - Terrible. 21 out of 130 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

DARREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ally

Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Amenities
Some of the rooms still under remodeling. Our room, you had to get out of bed to turn overhead light out. No ice machine. Office was equipped with hot coffee or hot water, and garbage bags. Perhaps when rooms are remodeled and updated, it will be a nicer place to stay.
Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Vicky

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The floors were dirty in our room, no ice machine on property, the bed was uncomfortable and the shampoo was used that was in our room. The dishes were in the dish washer and we didn’t know if they were clean so we used paper that I brought with us. The shower curtain was dirty. I will not stay again.
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to get this place at the last minute. It was very clean and comfortable. Perfect for what I needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Donald R Kilgore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older & run down
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet,helpful staff. Need a better rolling cart for luggage. I t was very hard to maneuver. Staff helped with that.
Stayed 1 night in Sep 2024

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The entrance to this specific is difficult to find and once found is difficult to maneuver. Its a narrow one way for cars entering and exiting.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly Nice
Check in was easy, the property was clean and neat. The room was excellent, clean and comfortable. seemed well staffed.
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Disliked: Staff & service, property conditions & facilities
Not well kept
Stayed 1 night in Aug 2024

6/10 Okay

Sandy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were happy with the room when we arrived and the receptionist was very friendly and helpful. The room was clean and the bed was amazingly comfortable. However, the next morning there was NO hot water. As in not even tepid. There was no blowdryer in the room which I haven't seen in years and we travel weekly for work. There was a coffee pot but nothing to make coffee with, and there was a updated kitchenette in the room but no glasses or paper cups for even a drink of water. This place could have been a 5 star visit but they missed so many of the little things (other than the water and I hope that can get fixed.) Interestingly, the sink had hot water, only the shower did not. I would not say do not stay here, but I would say make sure to bring your own things that were missing and double check your room for hot water before you accept it. We would stay again if we did these things.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfy
Professional staff each time I interfaced. The hotel is clean, quiet and a comfy bed. They are remodeling and it was still quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Stayed 3 nights in Jul 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Room comfort
July 24/25
The fan on the AC went out during the night. The refrigerator made very loud noises all through the night. The shower didn’t drain, however the water was gone by morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up good work
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandr

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and service, helpful staff.
Stayed 1 night in Jun 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk staff
Stayed 1 night in Jun 2024

2/10 Terrible

Eva June

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Caught by unpleasant smell just upon entering the room and found a pubic hair on top of the bed. I took a picture on it and presented it to the desk personnel. In return, he gave me linens for me to change the beddings. I believed the room wasn’t cleaned after the prior occupant. Mainstay Suites such gross to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
If all you want is a room, it will do
The room itself was mostly in good shape, though the curtains were in a bit in need of repair. Location left something to be desired. It was probably safe enough but I still yearned for the enclosed hotels nearby.
Stayed 1 night in Jun 2024