Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Exterior
Superior Room, 1 King Bed, Non Smoking (Sofa) | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

Map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Museum of Art
    ‪6 min drive‬
  • Market Square
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Red Roof Inn Knoxville North - Merchants Drive

Knoxville hotel in Inskip with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Knoxville North - Merchants Drive. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from University of Tennessee and 7 minutes from Neyland Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 236 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 162 out of 1003 reviews" "
Rating 4 - Poor. 98 out of 1003 reviews" "
Rating 2 - Terrible. 201 out of 1003 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service
For the price this is a good option. It is clean and the rooms have LVF, which is much nicer than carpet. The area feels safe and it’s a quick ride to UTK. When you only need the hotel to sleep and don’t care about the amenities this is a good choice.
Stayed 1 night in Oct 2024

2/10 Terrible

Harrison

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Heidi

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel very run down. Owners need to invest in property. Had to change rooms because the first room was so dirty, ceiling was falling in, toilet seat broke, bedskirt had something disgusting on. I did not want to stay at this hotel but was not able to get my money back. 2nd room was somewhat better but still housekeeping could use some training. Local people told us that we where in a bad part of Knoxville they called it hookerville.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs
There was cockroaches in the room and I left one day early because I could not take it. I am going to contact the management for my money back as I could not even finish my trip or even invite my children to stay with me while visiting. I had to bag all my things and get them professionally cleaned. It was not the service as the room was as clean as it could be for being old; however, the management needs to take care of the bugs.
Stayed 4 nights in Oct 2024

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean & comfortable. Enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
This place is a good place if and when you need to place to stay and rest your head. All of the staff was very friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Deneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robin

Travelled with group
Liked: Staff & service
The property took care of what we needed since only there to sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Lavonia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jack Mitchell

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Staff were friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Never again.
Dirty room, shower had duct tape holding the tub together. Loud locals in the parking area, horrible sleep..Total Getto
Stayed 1 night in Oct 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 stars out 5 rating bc the property was great exception of few minor details. Towels were thin and only 2 per room, blankets on the bed were thin as sheets, ac worked great but was a little loud. But if you are just resting your head for a quick place to sleep, then for the price this is a great place to stay. The pool was exceptional.Front staff was very friendly and quick service.
Stayed 1 night in Sep 2024

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overnight Stop
Easy check in and out. Front desk receptionist very kind and offered the best room possible.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it really sucks that I had to cancel my reservation due to a family emergency and they would not refund my money I will never use this service again. And I will advise all my friends and family
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was good and cleaning, we check in around 2 am. only problem the room is beside of the laudry room, around 8 am. A lot noise and talking loud the housekeper , we can not sleep after that.
Stayed 2 nights in Sep 2024

4/10 Poor

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lindsay

Stayed 3 nights in Sep 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024