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1 Mar 2018 by Paul Fielder - General Manager
Dear Ulla, We are delighted to have been your chosen hotel during your recent stay in Knysna. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Protea Hotel Knysna Quays and we hope you choose to create more memories with us whenever your travels bring you back to Knysna. Sincerely, Paul Fielder General Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee. This Knysna hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge
Self parking (surcharge)
Protea Hotel by Marriott Knysna Quays offers 123 accommodations with laptop-compatible safes. LED televisions are featured in guestrooms. This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on request.
Guests are served a free English breakfast daily from 6:30 AM to 10:30 AM.
Breakfast Restaurant – Overlooking the pool, this restaurant only serves breakfast.
A complimentary food shopping service is offered and room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
