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Santhiya Koh Phangan Resort & Spa

5.0 star property

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Photo gallery for Santhiya Koh Phangan Resort & Spa

2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, individually furnished, desk
2 restaurants, breakfast served
2 restaurants, breakfast served
Minibar, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
22/7 Moo 5 Bantai, Ko Pha-ngan, Surat Thani, 84280
  • Thong Nai Pan Noi Beach
    ‪12 min walk‬
  • Thong Nai Pan Yai Beach
    ‪8 min drive‬
  • Bottle Beach
    ‪10 min drive‬
  • Samui Intl. Airport (USM)
    ‪183 min drive‬

Room options

View all photos for Supreme Deluxe Room with FREE THB 1,000 Net Hotel Credit per Night

Supreme Deluxe Room with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Supreme Deluxe Room with FREE THB 1,000 Net Hotel Credit per Night

  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Pool Access with FREE THB 1,000 Net Hotel Credit per Night

Minibar, in-room safe, individually furnished, desk

Supreme Deluxe Pool Access with FREE THB 1,000 Net Hotel Credit per Night

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Garden View with FREE THB 1,000 Net Hotel Credit per Night

View from room

Pool Suite Garden View with FREE THB 1,000 Net Hotel Credit per Night

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Sea View with FREE THB 1,000 Net Hotel Credit per Night

Beach/ocean view

Pool Suite Sea View with FREE THB 1,000 Net Hotel Credit per Night

  • 55 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with FREE THB 1,000 Net Hotel Credit per Night

Minibar, in-room safe, individually furnished, desk

Superior Room with FREE THB 1,000 Net Hotel Credit per Night

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

Sea View Pool Villa with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Sea View Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 114 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for New Sea View Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

New Sea View Pool Villa with FREE THB 1,000 Net Hotel Credit per Night | Water view

New Sea View Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 115 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa with FREE THB 1,000 Net Hotel Credit per Night

Grand Villa with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Grand Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 150 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for New Hideaway Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

New Hideaway Pool Villa with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

New Hideaway Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Villa with FREE THB 1,000 Net Hotel Credit per Night

Sea View Villa with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Sea View Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 85 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Hideaway Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

Minibar, in-room safe, individually furnished, desk

Hideaway Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

Junior Pool Villa with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Junior Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 113 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Sea View Pool Villa Plus with FREE THB 1,000 Net Hotel Credit per Night

Sea View Pool Villa Plus with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Sea View Pool Villa Plus with FREE THB 1,000 Net Hotel Credit per Night

  • 115 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Grand Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

Royal Grand Pool Villa with FREE THB 1,000 Net Hotel Credit per Night | Minibar, in-room safe, individually furnished, desk

Royal Grand Pool Villa with FREE THB 1,000 Net Hotel Credit per Night

  • 196 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Villa With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Grand Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Room With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Supreme Deluxe Room With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Garden View With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Pool Suite Garden View With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa Plus With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Sea View Pool Villa Plus With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Superior Room With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Villa With FREE THB 1,000 Net Hotel Credit Per Night

Outdoor spa tub

Sea View Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Sea View Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for New Hideaway Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

New Hideaway Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa Plus - outdoor shower

Minibar, in-room safe, individually furnished, desk

Sea View Pool Villa Plus - outdoor shower

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, individually furnished, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa

Minibar, in-room safe, individually furnished, desk

Sea View Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Pool Villa - outdoor shower

Minibar, in-room safe, individually furnished, desk

Junior Pool Villa - outdoor shower

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Grand Pool Villa

Pool | 2 outdoor pools, pool umbrellas, pool loungers

Royal Grand Pool Villa

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for New Hideaway Pool Villa

Minibar, in-room safe, individually furnished, desk

New Hideaway Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Hideaway Pool Villa - Outdoor Shower

Minibar, in-room safe, individually furnished, desk

Hideaway Pool Villa - Outdoor Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Villa - outdoor shower

Property grounds

Sea View Villa - outdoor shower

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Pool Access Room

Minibar, in-room safe, individually furnished, desk

Supreme Deluxe Pool Access Room

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Pool Suite Sea View

Minibar, in-room safe, individually furnished, desk

Pool Suite Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Grand Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

Pool | 2 outdoor pools, pool umbrellas, pool loungers

Royal Grand Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Sea View With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Pool Suite Sea View With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Garden View

Minibar, in-room safe, individually furnished, desk

Pool Suite Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Room

Minibar, in-room safe, individually furnished, desk

Supreme Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa - outdoor shower

Minibar, in-room safe, individually furnished, desk

Grand Villa - outdoor shower

  • Sleeps 4
  • 2 King Beds

View all photos for Hideaway Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Hideaway Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for New Sea View Pool Villa

Minibar, in-room safe, individually furnished, desk

New Sea View Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Pool Access With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

Supreme Deluxe Pool Access With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

View all photos for New Sea View Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

Minibar, in-room safe, individually furnished, desk

New Sea View Pool Villa With FREE THB 1,000 Net Hotel Credit Per Night

  • Sleeps 2
  • 1 King Bed

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About this property

Santhiya Koh Phangan Resort & Spa

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Santhiya Koh Phangan Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Santhiya Koh Phangan Resort & Spa offers 99 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. This individually furnished accommodation includes day beds and dining tables. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Ko Pha-ngan resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ayurvana Spa has 2 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Santhiya Koh Phangan Resort & Spa. During your stay, you'll be within walking distance of Thong Nai Pan Noi Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, manicures and pedicures or Thai massages at Ayurvana Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a steam room, yoga classes and kayaking
  • Just a 2-minute drive from Thong Nai Pan Noi Beach and 8 minutes from Thong Nai Pan Yai Beach
  • Airport, shopping centre and ferry terminal shuttle service available for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Santhiya Koh Phangan Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room and a garden. Free self parking is available.

This 5-star Ko Pha-ngan resort is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Chantara Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 11:00 AM to 3:00 PM at scheduled times
  • Area shuttle (surcharge) up to 30 kilometres
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chantara Restaurant

Things to do

  • 2 outdoor pools
  • Canoeing
  • Children's pool
  • Full-service spa
  • Kayaking
  • Library
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free extra futon

Bathroom

  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel is located on hilly terrain and offers guests shuttle service around the property.
To reach this resort, guests must travel by boat transfer (surcharge) via scheduled or private speedboat from Santhiya Samui Pier (Koh Samui) subject to weather conditions. Shared 30-minute speedboat journeys depart from Santhiya Samui Pier (Koh Samui). Guests must contact the property in advance for scheduled departures.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Santhiya Koh Phangan Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3750
  • New Year's Eve (31 December) Gala Dinner per child: THB 1875 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1320 per person (one-way)
  • Airport shuttle fee per child: THB 720 (one-way), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Santhiya Koh Phangan Resort & Spa offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Koh Phangan Santhiya
Koh Phangan Santhiya Resort
Santhiya
Santhiya Koh Phangan
Santhiya Koh Phangan Resort
Santhiya Resort
Santhiya Resort Koh Phangan
Santhiya Hotel Ko Phangan
Santhiya Hotel Thong Nai Pan
Santhiya Resort And Spa
Santhiya Resort Ko Phangan
Santhiya Koh Phangan Resort Spa

Santhiya Koh Phangan Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 166 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kell

Disliked: Property conditions & facilities
Need maintenance.
Friendly staff. Front desk used 48 minutes for a simple upgrade to a better room . Bed bugs. Stayed at Synthiya in 2016. Returned in December 2024 where it’s clear that hotel area needs maintenance. Bad timing for pier maintenance. Noice all day from grinding - December 20th and 21st (weekend before X-mas).
Stayed 5 nights in Dec 2024

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Koh Pangang
We stayed at this beautiful hotel for 4 nights and enjoyed every second of it. We had a private pool in our room but also used the wonderful pool area by the sea. Compliments to the chef and her staff for good food and fun experience during the cooking class. This hotel is one of the best ones I have stayed at and would warmly recommend it to everyone.
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
This place is just awful. It’s an absolute joke. Do not be fooled by their beautiful grounds and their “5-star” claim. This hotel is a scam. First off, the resort is very far from town and you have to take a taxi to-and-from (which shouldn’t be a problem). We had to pay at the front desk for a taxi and they were quick to immediately mention we had to pay the taxi driver upon arrival as well. Paying double for a taxi? To top it off, the taxi NEVER showed up. We waited at the front gate for over an hour and nobody came to pick us up. By that time, all the restaurants were closed. The bathtub in our room had brown water flowing out of it.. we were told by the hotel staff that the water was “unsanitary” and “unsafe”. That is completely unacceptable and is a health hazard. Their beds are hard as rock and it’s as if you’re sleeping on the ground. We were unable to use their pool towels after 6 pm and were told there’s no exception to this rule. Seriously? Guests who pay money to stay at the resort can’t borrow a towel? They did not compensate us for any of these inconveniences. The hotel staff is by far some of the most rude people I’ve ever interacted with and the language barrier is horrible. Do yourself a favor and take your business elsewhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Darsh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Gian Prospero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a relax in the middle of the nature, with all the confort this is your place.
Stayed 7 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spa in the world 🌎
Stayed 1 night in Nov 2024

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful But it was far from everything and transport was expensive
Stayed 2 nights in Oct 2024

10/10 Excellent

elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything about this resort from the staff to the food to the scenery is just absolutely incredible
Stayed 2 nights in Oct 2024

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Antje

Stayed 6 nights in Sep 2024

10/10 Excellent

Alessandro, Birch Vale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. It’s a little far if you’re trying to visit around Phangan but with such an amazing resort and service. You find yourself not wanting to leave. The staff go above and beyond. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay with my birthday
We enjoyed our stay very much. Excellant service but I think our villa (hideaway with pool) will need some maintenance in the near future. Pool was clean and room was big. Staff were very friendly and helpful
Stayed 5 nights in Aug 2024

2/10 Terrible

Olivia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please, please make sure you do your research in other hotels in area first. We paid for a pool suite and it no where near reflected the cost we paid. Staff were rude, cold - app didn't work to book anything. We were directed to self serve upon arrival for a "welcome drink" and given a cloth in a plastic bag and told to check ourselves in. Truly couldn't believe the quality provided vs paid. Much nicer hotels in the area despite the grounds being beautiful
Stayed 1 night in Aug 2024

8/10 Good

Amir

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Særpræget hotel med Særpræget beliggenhed og super venligt personale, rengøring kunne der ikke klages over.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mads Sinding

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great private pool
Really nice place. Great private pool and friendly staff. But we had a few cockroachs on our room. That was not so cool.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!!! Will be back
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Zuzana

Stayed 4 nights in May 2024