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ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANA Crowne Plaza Kobe, an IHG Hotel

View from room
Exterior
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Shin-Kobe Ropeway
    ‪1 min walk‬
  • Kobe City Hall
    ‪3 min drive‬
  • Ikuta Shrine
    ‪3 min drive‬
  • Kobe (UKB)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Club lounge access, City View

Suite, 2 Bedrooms, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Club lounge access, City View

  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Business Room

In-room safe, desk, laptop workspace, blackout curtains

Business Room

  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 3 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room, 3 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Club lounge access, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

Premium Room, 2 Single Beds, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access, City View

Premium Room, 2 Double Beds, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Club lounge access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

Premium Room, 1 King Bed, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Club lounge access, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Suite, 1 Bedroom, Club lounge access, Mountain View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Okura Kobe

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1004)
The price is €167
for 1 room
includes taxes & fees
26 Jan - 27 Jan
Hotel Okura Kobe

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

Luxury Kobe hotel connected to a shopping centre, steps from Shin-Kobe Ropeway
Along with 7 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a snack bar/deli.
ANA Crowne Plaza Kobe, an IHG Hotel offers 592 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Kobe, an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Shin-Kobe Ropeway. Enjoy features like free WiFi in public areas, plus 7 restaurants and 3 bars.
  • Free WiFi
  • Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the property's 7 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Steps from Shin-Kobe Ropeway and 6 minutes on foot from Takenaka Carpentry Tools Museum
ANA Crowne Plaza Kobe, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Restaurant & Bar LEVEL 36 – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA – On-site restaurant. Open daily.
Japanese KOBE NADAMAN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO – This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE – This restaurant serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3600 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

ANA Crowne Plaza Kobe, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1009 reviews" "
Rating 8 - Good. 337 out of 1009 reviews" "
Rating 6 - Okay. 109 out of 1009 reviews" "
Rating 4 - Poor. 53 out of 1009 reviews" "
Rating 2 - Terrible. 19 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
The standard/regular room is dreadful. While the view from the window was nice, it didn't make up for dated facilities, dirty carpets, stained drapes, and yellowed bathrooms. You cannot adjust the air conditioner in your room, which hasn't been updated since the late 90s. For the price you pay, even for the standard room, you can stay in a much nicer hotel with better facilities. The proximity to the Shinkansen is nice, but the hotel is a maze and is extremely poorly marked. Getting to street level is frustratingly complicated. I understand that the more expensive club rooms may be nicer, but the standard rooms feel like a highway motel in the Florida panhandle. I am extremely fortunate that I only booked one night in this location. I checked out as early as possible, as I felt grimy just being in the room. I wanted to leave as soon as possible.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The carpet needs replaced. Room was Ok but a bad patch job made for tripping hazard. Hallway was very stained and had old Japanese Roykan smell. If you’ve ever stayed at one you know what I mean. Other than that. It was very clean and everything in the worked perfectly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kae

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s conveniently located next to the train station!
Stayed 1 night in Aug 2024

6/10 Okay

KaPo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hanzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Nice. Gym. Food. Ease of a meeting place
Stayed 10 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

2/10 Terrible

sonya

Travelled with partner
Disliked: Property conditions & facilities
First this is absolutely NOT a 5 star hotel. It's supposed to be non-smoking but the place is so dated that the smell of cigars is EVERWHERE. The carpet is stained, old and smells bad. We were there and the AC was not working good so they brought us a portable one that was working but very noisy. It was 95 outside... Had to take colder showers in the middle of the night to try to stay cool and not sweaty. The volume of the tv, that only had 1 English-speaking channel was blocked at 25 and barely audible... The staff was really nice and tried to help the best they could but were not able to. They offered to move us to the room next door but since the AC is central, it would have been the same so we decided to go somewhere else. Not 1 negative thing to say about the staff. They were very nice but unfortunately this hotel is pass due for updates and renovations and NOT a five star.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisselle

Stayed 4 nights in Jul 2024

10/10 Excellent

KENNETH, Houston

Travelled with partner
Liked: Cleanliness, amenities
Needs an upgrade
Stayed 10 nights in May 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mamiko

Stayed 1 night in May 2024

10/10 Excellent

Midori, Albion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the major railroad station
Stayed 1 night in May 2024

10/10 Excellent

Takayuki

Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Some of the staff
Stayed 1 night in May 2024

10/10 Excellent

Atsushi

Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class Hotel Next to Shin-Kobe Station
Modern, western hotel connected by walkway to Shin-Kobe station. Good access to rest of city, especially the cable car to the gardens above Kobe. Hotel is essentially part of a shopping/restaurant center. Well worth the money.
Stayed 1 night in May 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Breakfast is very packed. Good spread though
Stayed 8 nights in Apr 2024

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe
A very large hotel with style!. We had a spacious room with a great view of the city and harbour from the 26th floor. Large bathroom . Very Close to the Rail Station Should have made time to visit the Herb Garden via the nearby cable car
Stayed 1 night in Apr 2024

6/10 Okay

Parida

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

FRANK, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very pleasant stay, and you cannot be beat the convenient location of the hotel adjacent to Shin-Osaka station. The room was very clean, though rather dated. Otherwise, very comfortable and quiet hotel with excellent staff.
Stayed 1 night in Apr 2024

10/10 Excellent

thanh N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there for nearly two weeks and find out.It very hard to managed the high services like this now a day well respected to the management and looking forward to coming back again thx
Stayed 11 nights in Apr 2024

6/10 Okay

Masao

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room floor carpet seems old and dirty. Room is very aged and light at bathroom Is not bright enough
Stayed 1 night in Apr 2024