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Arima Onsen Taketoritei Maruyama

4.0 star property

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Photo gallery for Arima Onsen Taketoritei Maruyama

Front of property – evening/night
Spa
Presidential suite with hotsprings 211 | In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi
Spa

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
1364-1 Arima-cho, Kita-ku, Kobe, Hyogo-ken, 651-1401
  • Kin no yu
    ‪6 min walk‬
  • Arima Onsen
    ‪13 min walk‬
  • Mount Rokko
    ‪9 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪90 min drive‬

Room options

View all photos for Superior Japanese Style Room, Non Smoking, Mountain View

Superior Japanese Style Room, Non Smoking, Mountain View | In-room safe, blackout curtains, soundproofing, free WiFi

Superior Japanese Style Room, Non Smoking, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Penthouse Twin room with Open- Air Bath

In-room safe, blackout curtains, soundproofing, free WiFi

Penthouse Twin room with Open- Air Bath

  • 54 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Futons

View all photos for 101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking | In-room safe, blackout curtains, soundproofing, free WiFi

101 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

  • 46 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for 404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking | In-room safe, blackout curtains, soundproofing, free WiFi

404 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

  • 61 sq m
  • Mountain view
  • Sleeps 8
  • 6 Single Futons

View all photos for Exclusive Residence with Silver hot springs, Non smoking

Exclusive Residence with Silver hot springs, Non smoking | In-room safe, blackout curtains, soundproofing, free WiFi

Exclusive Residence with Silver hot springs, Non smoking

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Futons

View all photos for 203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking | In-room safe, blackout curtains, soundproofing, free WiFi

203 Deluxe Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

  • 63 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

View all photos for 313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking | In-room safe, blackout curtains, soundproofing, free WiFi

313 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking

311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking | In-room safe, blackout curtains, soundproofing, free WiFi

311 Deluxe King Bed Room with Indoor Silver Hot Springs , Non smoking

  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking | In-room safe, blackout curtains, soundproofing, free WiFi

312 Deluxe King Bed Room with Indoor Silver Hot Springs, Non smoking

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Japanese and Western Style Room, Non smoking Mountain View

Superior Japanese and Western Style Room, Non smoking Mountain View | In-room safe, blackout curtains, soundproofing, free WiFi

Superior Japanese and Western Style Room, Non smoking Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons

View all photos for 202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking | In-room safe, blackout curtains, soundproofing, free WiFi

202 Suite Japanese and Twin Bed Room with Indoor Silver Hot Springs, Non Smoking

  • 77 sq m
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons

View all photos for Superior Japanese Style Room, Non Smoking, Town View

Superior Japanese Style Room, Non Smoking, Town View | In-room safe, blackout curtains, soundproofing, free WiFi

Superior Japanese Style Room, Non Smoking, Town View

  • 40 sq m
  • City view
  • Sleeps 6
  • 6 Single Futons

View all photos for 403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking | In-room safe, blackout curtains, soundproofing, free WiFi

403 Suite Japanese and Twin Bed Room with Silver Open-air Hot Springs, Non Smoking

  • 51 sq m
  • Mountain view
  • Sleeps 6
  • 4 Single Futons

View all photos for 201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking

201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking | In-room safe, blackout curtains, soundproofing, free WiFi

201 Deluxe Twin Room with Indoor Silver Hot springs, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Japanese Style Room, Non Smoking,Town View

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Japanese Style Room, Non Smoking,Town View

  • 38 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Presidential suite with hotsprings 211

Presidential suite with hotsprings 211 | In-room safe, blackout curtains, soundproofing, free WiFi

Presidential suite with hotsprings 211

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Superior Japanese Room with Mountain View

Lobby

Superior Japanese Room with Mountain View

  • Sleeps 6
  • 6 Single Futons

View all photos for Suite With Indoor Silver Hot Springs

In-room safe, blackout curtains, soundproofing, free WiFi

Suite With Indoor Silver Hot Springs

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite With Indoor Silver Hot Springs

In-room safe, blackout curtains, soundproofing, free WiFi

Presidential Suite With Indoor Silver Hot Springs

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Japanese Style Room

Dining

Standard Japanese Style Room

  • Sleeps 5
  • 4 Single Futons

View all photos for Suite 404 With Open Air Bath

In-room safe, blackout curtains, soundproofing, free WiFi

Suite 404 With Open Air Bath

  • Sleeps 8
  • 2 Double Beds and 6 Single Futons

View all photos for 312 Deluxe king room with indoor Onsen

In-room safe, blackout curtains, soundproofing, free WiFi

312 Deluxe king room with indoor Onsen

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Japanese Room with Town View

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Japanese Room with Town View

  • Sleeps 6
  • 6 Single Futons

View all photos for Deluxe Western Room 311 with Indoor Silver Hot Springs

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Western Room 311 with Indoor Silver Hot Springs

  • Sleeps 2
  • 1 King Bed

View all photos for 313 Deluxe King Room with Indoor Onsen

In-room safe, blackout curtains, soundproofing, free WiFi

313 Deluxe King Room with Indoor Onsen

  • Sleeps 2
  • 1 King Bed

View all photos for Suite 202 with Silver Indoor hot springs

In-room safe, blackout curtains, soundproofing, free WiFi

Suite 202 with Silver Indoor hot springs

  • Sleeps 5
  • 2 Double Beds and 4 Single Futons

View all photos for Deluxe 203 with Silver Indoor hot springs

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe 203 with Silver Indoor hot springs

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Suite 403 with Open air Bath

In-room safe, blackout curtains, soundproofing, free WiFi

Suite 403 with Open air Bath

  • Sleeps 6
  • 4 Single Futons and 2 Double Beds

View all photos for Deluxe Japanese and Western Style Room 101 with Silver Fountain Bat

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Japanese and Western Style Room 101 with Silver Fountain Bat

  • Sleeps 5
  • 3 Single Futons and 2 Double Beds

View all photos for Superior Room with Mountain View

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Room with Mountain View

  • Sleeps 6
  • 4 Single Futons and 2 Double Beds

View all photos for Deluxe Western Style Room 201 with Silver Indoor hot springs

In-room safe, blackout curtains, soundproofing, free WiFi

Deluxe Western Style Room 201 with Silver Indoor hot springs

  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Tocen Goshoboh

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (774)
The price is €1,290
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Tocen Goshoboh

About this property

Arima Onsen Taketoritei Maruyama

Ryokan with free parking, steps from Arima Onsen
A microwave in a common area, concierge services and laundry facilities are available at this ryokan. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a front desk safe, free train station drop-off and a vending machine are on-site.
Arima Onsen Taketoritei Maruyama offers 29 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hairdryers and children's slippers. This Kobe ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an outdoor mineral hot spring (onsen) and yukata (Japanese robe). There are 8 hot springs open between 6:00 AM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Arima Onsen Taketoritei Maruyama. During your stay, you're just a quick walk from Arima Main Road. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes hot springs
  • Steps from Arima Onsen and 9 minutes by car from Mount Rokko
  • Free train station pick-up and train station drop-off shuttle service
Arima Onsen Taketoritei Maruyama offers its guests hot springs. Public spaces have free WiFi. A train station pick-up shuttle and A train station drop-off shuttle are free. Arima Onsen Taketoritei Maruyama also features a vending machine, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kobe ryokan.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 9:00 AM.
Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 6:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 3,850 for adults and JPY 3,850 for children

Restaurants on site

  • restaurant

Things to do

  • 8 hot springs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • 8 hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals that are not included in the room rate must be requested in advance of arrival. Additional fees apply.
Breakfast is not included in the breakfast rate plan for children ages 0-2.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 3850 for adults and from JPY 3850 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Arima Onsen Taketoritei Maruyama offers transfers from the train station. Please contact the property on the number on the booking confirmation on arrival with your arrival details. The front desk at this property is open daily from 6 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property is a traditional Japanese ryokan, and meal preparation requires advance planning. Therefore, this property cannot accommodate any food requests.

We should mention

  • This ryokan caters to LGBTQ+ guests.
  • Hot springs access available from 6:00 AM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are welcome to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arima Onsen Taketoritei Maruyama
Arima Onsen Taketoritei Maruyama Inn
Onsen Taketoritei Maruyama
Onsen Taketoritei Maruyama Inn
Taketoritei
Taketoritei Maruyama
Taketoritei Maruyama Onsen
Arima Onsen Taketoritei Maruyama Inn Kobe
Arima Onsen Taketoritei Maruyama Kobe
Arima Onsen Taketoritei uyama
Arima Onsen Taketoritei Maruyama Kobe
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan Kobe

Arima Onsen Taketoritei Maruyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 664 out of 850 reviews
Rating 8 - Good. 151 out of 850 reviews
Rating 6 - Okay. 23 out of 850 reviews
Rating 4 - Poor. 9 out of 850 reviews
Rating 2 - Terrible. 3 out of 850 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danni

Stayed 1 night in Nov 2024

10/10 Excellent

Mio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience at this ryokan. Will definitely come back again. Onsen was also amazing and really enjoyed the private aspect of it. 45minute sessions were plenty enough and we were able to get our spots each time we wanted.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite ( suite 312 with western beds, mountain view and private onsen ). The staff is absolutely lovely, they provide shuttle and pick up services, friendly, polite, helpful. The onsen which you can also book for private use in 45min intervalls are very well designed and maintained. There are 4 interior onsens and 4 outdoor with 2 pools each. These are 8 onsens for about 30-35 rooms so you get enough bathtime. What I recommend is to eat at their Kaiseki Restaurant. We paid around $160 per person but it was worth every penny. The dishes were Michelin Star worthy. We dined at many Michelin restaurants and this one easily can keep up or even beats most them. This restaurant is only for hotel guest. So add few more hundreds and make your stay perfect. The restaurants around the city aren't as good or lack in option as other bigger cities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kai Kwong Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. 8 private Onsen for rental for free. My room with onsen is great. Ver comfortable. Free drinks in the fridge included. Don't forget the bar at the lobby. Shuttle to town center on demand is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing onsens, and very helpful staff. Looking forward to visiting again!
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay great amenity’s
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful place we stayed in Japan. The hotel, private onsens, and food were all amazing. The Japanese style room was beautiful, traditional but large and very comfortable. The staff was extremely kind, polite, and accommodating. Well worth the money and I recommend it to anyone who can make it to Arima.
Stayed 1 night in Nov 2024

10/10 Excellent

JAY

Liked: Staff & service, amenities, property conditions & facilities
Nice place. Highly recommended whoever want a nice spring hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond here, especially after we left something behind and they happily sent it to our next hotel for us. Great baths, and a nice experience.
Stayed 1 night in Oct 2024

10/10 Excellent

LORETTA, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Junjie

Stayed 1 night in Oct 2024

10/10 Excellent

Mikelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tetsuya, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this small Ryokan is the selection of five private outdoor Onsen baths. They are all situated in beautiful gardens, and you can pick and choose which one you would like to try every day any time of the day. They also have five indoor private onsen you can choose from.
Stayed 2 nights in May 2024

2/10 Terrible

Krishna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would not come back. Food was awful. The property has several open air onsens, which can be reserved by guests for 45 Mins sessions. We got the reservations of our choice easily enough and the onsens were very good. I am writing an unbiased review and the preceding was the best part of the stay. Now the negative ; Toilet has a small sink but no accommodation for soap. What happened japanese cleanliness? They lock the front doors overnight. Due to jet lag, I decided to go outside for a walk but the doors were locked. I would not know what happens in a fire. I felt panicking, feeling like I am locked up in a jail. There's no one at the front desk. It was closed. For a property which charges $750/ night, we expect high quality of service. Staff were nice, except for discussions about food. At checking, I chose a breakfast selection. After dinner, I requested to change next day's breakfast selection and they refused, even with 12 hour notice. Dinner was awful. The worst food in recent memory. Even the street food in nichika market in Kyoto was much better. We enjoyed good food in Japan, until here. It's zero star! I was hungry all night because I didn't know where else to go. Seriously, food was just awful. The "kobe beef" was of cheap cuts. I couldn't eat it. Even basic soup was bad. Next morning breakfast was equally bad. Indoor onsen : I was excited that my room would have a flowing water indoor onsen. No window. Too humid to use. Useless
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service. The staff here are incredibly polite and attentive! Clean facilities and several private onsens to choose from. Shuttle that will take you to and from nearby destinations, including the railway stations. Highly highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

HonShee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Queenzyleen

Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
This was such a lovely experience. The room was spacious and comfortable, the food was beautifully prepared and the hot springs experience was amazing. I would stay here again and wish we had been able to stay another day.
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
This was such a lovely experience. The traditional room was spacious and comfortable, the food was beautifully prepared and the onsen experience was amazing. I would stay here again and wish we had been able to stay another day.
Stayed 1 night in Jun 2024

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in arima onsen
The hotel was so nice and clean. We got a 45 minute private onsen which we could add more 45 minute any time. It was great. Also the stuff and especially tan!! Where really great. They had a car that took us from and to the train and even to a restaurant late night because we couldn't find an open restaurant near by. I really recommend!!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service I’ve ever had. Easily beats out most luxury hotels.
Stayed 2 nights in May 2024