See all properties

Hotel Okura Kobe

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Okura Kobe

Desk, blackout curtains, soundproofing, iron/ironing board
View from room
Desk, blackout curtains, soundproofing, iron/ironing board
Front of property – evening/night
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    3 min walk
  • ぎょうざ大学元町店
    3 min walk
  • Minatomotomachi Station
    6 min walk
  • Kobe (UKB)
    18 min drive

Room options

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Run of the House (Bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Suite, Non-Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Double Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Triple Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Triple Room, No choice of smoking preference (6-15F, Main floor)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (16-27F, Authentic floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon) | Desk, blackout curtains, soundproofing, iron/ironing board

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Triple Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room, No choice of smoking preference (6-15F, Main floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, No choice of smoking preference (30-33F, Superior floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, No choice of smoking preference (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Suite, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room, No choice of smoking preference (30-33F, Superior floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room, No choice of smoking preference (6-15F, Main floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, No choice of smoking preference (30-33F, Superior floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, No choice of smoking preference (30-33F, Superior floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, No choice of smoking preference (30-33F, Superior floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, No choice of smoking preference(6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, No choice of smoking preference(6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Single Room (6-15F, Main floor, Bed and Smoking types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room (6-15F, Main floor, Bed and Smoking types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (6-15F, Main floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, No choice of smoking preference (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, No choice of smoking preference (6-15F, Main floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (6-15F, Main floor, bed and Smoking types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Single Room (6-15F, Main floor, bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Kobe MerikenPark Oriental Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1007)
The price is €131
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kobe MerikenPark Oriental Hotel

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Okura Kobe offers 468 accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train pick-up service and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Meriken Park and 5 minutes on foot from Kawasaki Good Times World
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Okura Kobe. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) – On-site bar.
SAZANKA(TEPPANYAKI) – This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) – This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on January 8, 2025, from 9 PM to 5 AM and February 17, 2025 from 11 PM to 4 AM. All facilities that use power, including lifts, will not be available during this time.

Renovations and closures

The property will be renovating from 4 December 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1013 reviews" "
Rating 8 - Good. 232 out of 1013 reviews" "
Rating 6 - Okay. 52 out of 1013 reviews" "
Rating 4 - Poor. 18 out of 1013 reviews" "
Rating 2 - Terrible. 17 out of 1013 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very nice breakfast. Staff was extremely helpful!
Stayed 7 nights in Sep 2024

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sunil

Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big, the views are beautiful and the staff is very friendly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tassa

Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is beautiful and the hotel offers many amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Marek

Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Stayed 1 night in Aug 2024

6/10 Okay

Mikio

Stayed 1 night in Jul 2024

10/10 Excellent

Janeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura is a beautiful and full of classy details like soft towels, fog resistant mirror, soft lighting, but most importantly very kind staff! They helped us with our luggage and assisted us in getting transportation to the airport.
Stayed 2 nights in Jul 2024

8/10 Good

cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the quiet environment of the hotel and the sea view of the spacious room.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were insistent on me paying for second room, but I only reserved one room
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

10/10 Excellent

CHING CHOI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ulrike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Hotel in Kobe is a classic, high standard Hotel, very much liked for weddings and other celebrations. The hotel is conveniently located at Kobe harbor side next to Meriken Park for a stroll, about 15 min walking distance to Harbor Land (outstanding Shopping Center), and in 20 min walking distance to Sannomiya (more or less the center of Kobe). While the hotel is impeccable clean, it is by now becoming a little worn but the glory of past times can still be felt and the service is high standard. The breakfast buffet is delicious and I would recommend travelers to include within the hotel reservation. Only concern for international travelers: while the staff is able to answer common hotel booking related questions in English, more complex questions (e.g., bus services, railway services, etc) need time and patience… Under the bottom line, I will definitely book the Okura again on my next visit to Kobe.
Stayed 1 night in Jun 2024

8/10 Good

Hiroo

Stayed 4 nights in Apr 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Disappointed that the pool was only a lap pool that wasn't included in the cost; it is part of a health club and this should be made more clear on the website. Lovely staff, incredible rooms, amazing views, great breakfast buffet. My main reason for only giving it 4 stars is, for such lush and incredible rooms, the beds were hard as a rock (we booked 3 rooms, and all beds were the same). I would definitely stay here again despite the beds!
Stayed 2 nights in Jun 2024

10/10 Excellent

david, fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of city and ocean, very helpful staff, very courteous and respectful
Stayed 1 night in Jun 2024

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt location for communication shopping restaurant
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very hospitable! Check in was simple and quick! They delivered my delivered luggage to the room ahead of time. The rooms are not up to date, but very clean and has all the amenities. Convenient location for points of interest near the waterfront but a 15 minute walk to Sannomiya. This was my second time in this hotel and I would stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Larry

Stayed 2 nights in May 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable . Lovely spacious room with an incredible view onto the harbour. Easy acces to transport. Love it!!
Stayed 10 nights in May 2024

10/10 Excellent

Mei Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel beds and pillows. Room space was great. Given level 10 with moutain view. The hotel transport @ Sannomiya station was also rehular. Will revisit if i return to kobe. Lovely garden courtyard and near harbour for a lovely stroll in the evening.
Stayed 4 nights in May 2024