Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

Desk, blackout curtains, soundproofing, iron/ironing board
View from room
Front of property – evening/night
Lobby
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪3 min walk‬
  • Kawasaki Good Times World
    ‪5 min walk‬
  • Port of Kobe Earthquake Memorial
    ‪5 min walk‬
  • Kobe (UKB)
    ‪18 min drive‬

Room options

Run of the House (Bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Double Room with Sea View, Non Smoking (16F-27F, Authentic floor)

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Triple Room, No choice of smoking preference (6-15F, Main floor)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Double Room, Non Smoking (16-27F, Authentic floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Deluxe Triple Room, No choice of smoking preference (6-15F, Main floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, No choice of smoking preference (30-33F, Superior floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, No choice of smoking preference (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, No choice of smoking preference (30-33F, Superior floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, No choice of smoking preference (6-15F, Main floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, No choice of smoking preference (30-33F, Superior floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, No choice of smoking preference (30-33F, Superior floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room, No choice of smoking preference(6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Deluxe Single Room (6-15F, Main floor, Bed and Smoking types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room (30-33F, Superior floor, Bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Standard Double Room, No choice of smoking preference (6-15F, Main floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room (6-15F, Main floor, bed and Smoking types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Main Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Main Floor Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Main Floor Standard Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Main Floor Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Japanese Western Room

  • Sleeps 4
  • 2 Double Beds

Superior Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Deluxe Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Authentic Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Superior Floor Deluxe Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Authentic Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Main Floor Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Run Of House

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Superior Floor Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Suite Smoking

  • Sleeps 2
  • 1 Queen Bed

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Superior Floor Standard Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Twin Suite Non smoking

  • Sleeps 2
  • 2 Single Beds

Authentic Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Main Floor Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Main Floor Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Floor Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Twin Suite Smoking

  • Sleeps 2
  • 2 Single Beds

Authentic Floor Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Superior Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Standard Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Main Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Okura Kobe offers 468 accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train pick-up service and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Meriken Park and 5 minutes on foot from Kawasaki Good Times World
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Okura Kobe. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) – On-site bar.
SAZANKA(TEPPANYAKI) – This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) – This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 8, 2025, from 9 PM to 5 AM and February 17, 2025 from 11 PM to 4 AM. All facilities that use power, including lifts, will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
A wonderful 10 day stay exploring the Kobe, Osaka, Arima regions & Hiroshima . The breakfast buffet is excellent and Emerald Bar for a night cap . Our room was #2019 which is corner room Overlooking the harbor and surrounding areas.
Our room with a view
Stayed 10 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. The rooms are spacious and the view is spectacular.
Stayed 1 night in Nov 2024

10/10 Excellent

Yung, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room offering 270 degree view of the harbor at 18th floor. The facilities of the room were quite adequate. Minibar could stock more. Breakfast was wonderful. There are other restaurants and coffee shop cafe. It is within easy walking distance to Chinatown area.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding hotel. Okura quality for only a fraction of the price of its sister hotel in Tokyo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Toshiko, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views from room. Excellent staff - very professional.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie, Lake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, beautiful city. Nice rooms and had a great view of the bay. Friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Svein

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. A bit dated but the service and room were very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with great views. Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very nice breakfast. Staff was extremely helpful!
Stayed 7 nights in Sep 2024

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sunil

Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big, the views are beautiful and the staff is very friendly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tassa

Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is beautiful and the hotel offers many amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Marek

Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Stayed 1 night in Aug 2024

6/10 Okay

Mikio

Stayed 1 night in Jul 2024

10/10 Excellent

Janeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura is a beautiful and full of classy details like soft towels, fog resistant mirror, soft lighting, but most importantly very kind staff! They helped us with our luggage and assisted us in getting transportation to the airport.
Stayed 2 nights in Jul 2024

8/10 Good

cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the quiet environment of the hotel and the sea view of the spacious room.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were insistent on me paying for second room, but I only reserved one room
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024