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Kobe Portopia Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kobe Portopia Hotel

Lobby
Indoor pool, seasonal outdoor pool
Balcony
Exterior
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Kobe Convention Center
    3 min walk
  • スカイグリルブッフェ GOCOCU
    2 min walk
  • Shiminhiroba Station
    2 min walk
  • Kobe (UKB)
    5 min drive

Room options

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

  • Sleeps 2
  • 1 Single Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Double Room, Non-Smoking

  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Twin Room, Non-Smoking

  • 29.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Triple Room, Non-Smoking

  • 31.3 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

  • 39 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Triple Room, Non-smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Double Room, Non-Smoking

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Triple Room, Non-Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Main Building Standard Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

South Building Resort Quadruple Room Non smoking

  • Sleeps 4
  • 4 Single Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Main Building Premier Twin Room

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Main Building Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Premier Queen Room Non smoking

Lobby

Main Building Premier Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for South Building Resort Double Room

Lobby

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Club Semi Double Room

Dining | 9 restaurants, lunch, dinner served; Japanese cuisine

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Executive Club Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Resort Family Japanese/Western-Style Room

Children’s area

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for South Building Comfort Healing Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Superior Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Mid Century Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Superior Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Main Building Executive Club Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Building Superior Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Single Room

  • Sleeps 2
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Mid Century Twin Room

Lobby

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Standard Twin Room Non smoking

Lobby

Main Building Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Standard Single Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Mid Century Queen Room

Lobby

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Mid Century Semi Double Room

Lobby

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Comfort Natural Twin Room

Interior

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Premier Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Resort Residential Suite

Lobby

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Single Beds

View all photos for Main Building Superior Semi Double Room Non smoking

Lobby

Main Building Superior Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Premier Semi Double Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Premier Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for South Building Resort Twin Room

Lobby

South Building Resort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Resort Triple Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

South Building Resort Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Main Building Executive Club Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for South Building Resort Senior Suite

Living area | 30-inch TV with digital channels

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Building Standard Small Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Single Beds

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About this property

Kobe Portopia Hotel

Luxury Kobe hotel in Chuo Ward with 9 restaurants
9 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafes.
Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Kobe Portopia Hotel. During your stay, you're just a quick walk from Kobe Convention Center. Features include free WiFi in public areas and free train pick-up service, plus 9 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine at Tajima, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, reflexology or hot stone massages at LUANA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Port of Kobe and a few minutes from Kobe Animal Kingdom
  • Free train station pick-up and train station drop-off shuttle service
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.
Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,036 to 3,542 for adults and JPY 1,012 to 1,897 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3036 to 3542 for adults and JPY 1012 to 1897 for children
  • Self-parking fee: JPY 800 per night
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out time is at noon until March 31, 2025.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

  • The seasonal pool will open on 12 July and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Portopia hotel. Stayed on the executive floor. Breakfast was so convenient and not crowded. Room had an amazing view and was very comfortable. Easy access to the Portliner train. Great customer service. Would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Great shuttle service into town, every 20 mins. Spacious rooms and lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Stayed 5 nights in Aug 2024

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Danny

Liked: Property conditions & facilities
hotel staff advise that they do not offer spa/public bath, not as per Wotif description; what a disappointment after get there at 32 degree Celsius. Indoor swimming pool is also under maintenance and outdoor pool requires 3300yen for each person. Guess I am not lucky? Staff is helpful tho and price is quite affordable; Not much going around the hotel, not a busy area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilze

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Location is close enough to Sannomiya and the shuttle bus is great. Rooms are clean and cosy, but the mattress is really hard.
Stayed 1 night in Sep 2024

10/10 Excellent

Wang Kit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer to have own vehicle for transportation
Stayed 2 nights in Aug 2024

6/10 Okay

Alain p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good. But you have to pay to use the pool and a lot of restaurants were closed.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dai

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a very well established famous hotel in Kobe Japan. However, the location is very inconvenient.
Stayed 2 nights in Aug 2024

2/10 Terrible

MARIA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a huge disappointment for my family and I, although it looks modern, the rooms are old and the bathrooms are moldy, the hotel is located in an area that has a lot of manufacturers therefore there is a lot of contamination, the service was terrible and staff was rude, while I was there I noticed that there were not many American tourists, mostly Asian tourists, although the hotel claims they have plenty of restaurants they are are not for foreigners, only for Asians, but that is something I noticed in other cities in Japan as well, Japanese people are not very welcoming to tourists.
Stayed 3 nights in Aug 2024

6/10 Okay

Grecile

not really satisfied with our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Portopia Kobe
We loved the Portopia Hotel. It felt very resort- like, with great amenities. We actually chose it because of the outdoor pool, and even though we had to pay an additional fee to use the pool, it was worth it, as it was never crowded and was super clean and well staffed. We actually felt a fee kept numbers down which was good. We also loved the breakfast buffet - the best of our whole trip. And the view - 30th floor buffet, just beautiful. The staff were really friendly and helpful, from front desk to housekeeping. We particularly loved the housekeeping team who greeted us every day! And location, while away from down town, the free and regular shuttle was fantastic, quick and regular. We highly recommend this hotel and if we are in Kobe again will definitely stay here again. Thanks Portopia!
Stayed 2 nights in Jul 2024

8/10 Good

Wang Mau Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with harbourview
The hotel offered many restaurants. The quality was just acceptable. Breakfast needed to have more food selection. Room was clean with nice harbourview.
Stayed 1 night in Jul 2024

10/10 Excellent

JEONGRAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Good breakfast buffet. Free shuttle to downtown. Great for family
Stayed 3 nights in Jul 2024

10/10 Excellent

Santanu

Room with a beautiful view. Very nice lobby and good restaurants. Courteous staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Justin

Stayed 3 nights in Jul 2024

6/10 Okay

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay at portopia hotel was great, however we booked the hotel because it advertised that they have a gym, pool and laundry. Once we arrived, we were told all the amenities are an extra charge per day. Laundry was by item so if we were to do our laundry it would cost 100s of dollars. The restaurants in the hotel look really great, but are expensive and open late, close during the middle of the day, and close early at night. There are not really any other restaurants in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nobuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and the hotel upgraded my room at the check in. The customer service is excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Masanobu

Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Stayed 4 nights in Jul 2024

6/10 Okay

kai-sun

Travelled with family
Liked: Cleanliness
The pillows are so that it flattened so much that your touched the bed
Stayed 1 night in Jul 2024

10/10 Excellent

Nobuko

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and service
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall - a hotel where all works, easy access to downtown or airport. Professionally run. Very convenient to access conference venues or the Kobe airport.
Stayed 4 nights in Jun 2024