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"Location perfect. Everything else took some toleration. Many unnecessary frills such as sparkling juice and bath fizz, but cleaning is a bit rough, ne ... " More
20 Jul 2020 by Best regards Sotetsu Fressa Inn Front desk Nguyen
Dear Guest Thank you for thank you for choosing Sotetsu Fresa Inn and for taking the time and effort for this review at booking.com.Due to the fact that the hotel is located directly next to the main train station and next to the city center, we are valueing the soundproofed windows for a comfortable sleep.Regrettably, we are sorry if we gave you the feeling not to be welcomed.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
There's a restaurant on site. WiFi is free in public spaces. Sotetsu Fresa Inn Kobe Sannomiya also features a vending machine, coffee/tea in common area, and laundry facilities. Smoking is allowed in designated areas at this 3-star Kobe hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Sotetsu Fresa Inn Kobe Sannomiya offers 271 accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Sotetsu Fresa Inn Kobe Sannomiya has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 1:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The name on the booking must match the name on the passport.
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
