This smoke-free hotel features a restaurant, free WiFi in public areas and a vending machine. Housekeeping is available once per stay.
HaoSTAY offers 37 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels.
Bathrooms include a shower, bidets, complimentary toiletries and toothbrushes and toothpaste. This Fujikawaguchiko hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at HaoSTAY. During your stay, you're just a quick walk from Yamanashi Gem Museum. Free WiFi in public areas and a restaurant are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Amenities include a vending machine
Guests have great things to say about the clean guestrooms and the helpful staff
10 minutes by foot from Lake Kawaguchi and a 3-minute drive from Fuji-Q Highland
There's a restaurant on site. Public spaces have free WiFi.
This Fujikawaguchiko hotel is smoke free.
HaoSTAY has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking options include a garage
Food and drink
A restaurant
Family friendly
In-room microwave
Mini-fridge
Soundproofed rooms
Conveniences
Limited-hour front desk
Vending machine
Guest services
Housekeeping (once per stay)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Microwave
Mini-fridge
More
Air conditioning
Desk
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 3:00 PM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
HAOSTAY Hotel
HAOSTAY Fujikawaguchiko
HAOSTAY Hotel Fujikawaguchiko
HaoSTAY Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were very friendly and helpful. We were planning to hike Mt Fuji, so they helped us to arrange a shuttle to take us to the station early in the morning (extra fee). They also helped to pack our breakfast to go early in the morning. Note, it is a 15 min walk to the main station so it may not be as convenient if you are coming and going a lot. They do have a coffee place near the station (Hao Coffee) where you can have your luggage stored at a fee of 500 yen per luggage (they did give us back some credit to use for drinks/coffee). We stored our luggage for half a day while we checked out the lake (after checking out of the hotel). The shuttle bus is free from 9-10 am in the mornings to take you to the main station.
We had a great stay, overall a wonderful place to stay with friendly and helpful staff!
Overall stay was good, booked Ryokan so was a wonderful experience including dinner and breakfast. Room has some smell( like old house), didn’t bother much.
Raina
Stayed 1 night in Jul 2024
10/10 Excellent
Fiona
Travelled with family
8 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Fiona
Stayed 1 night in Jul 2024
6/10 Okay
Christopher
Travelled with partner
6 Aug 2024
Liked: Cleanliness
Good location and great roof terrace for Fujisan:fireworks. Air conditioning noisy and breakfast limited. Awkward step into bathroom. All would be good if price was lower, but relatively expensive.
Amazing hotel with a stunning patio offering a Mount Fuji view! Kid-friendly stay. Be prepared to walk from the train station to reach the hotel. Not so many food options around but the city is walkable. Great option if you plan to explore the Kawaguchiko area.
Excellent view of Fuji from our room which we picked and great rooftop views with places to hangout. The location was walking distance to the Rope Railway, the lake, train/bus station and small streets to wander. Breakfast was included but truthfully people from the US don't eat tuna fish sandwiches for breakfast. Egg salad is almost ok but that is really a lunch thing too. The staff were very helpful and this was the only hotel in Japan where the staff spoke English well. Good size room too.