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Hyatt Centric Ballygunge Kolkata

5.0 star property

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Photo gallery for Hyatt Centric Ballygunge Kolkata

Reception
Point of interest
Outdoor pool, pool umbrellas
Junior Suite | Premium bedding, minibar, in-room safe, individually furnished
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
17th Garcha 1st Lane, 1st Lane, Kolkata, West Bengal, 700019
  • South City Mall
    ‪6 min drive‬
  • Victoria Memorial
    ‪8 min drive‬
  • New Market
    ‪9 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪50 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, minibar, in-room safe, individually furnished

Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Centric Ballygunge Kolkata

Luxury hotel with 3 restaurants and free valet parking
Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site.
Hyatt Centric Ballygunge Kolkata offers 93 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
During your stay at Hyatt Centric Ballygunge Kolkata, you're just a quick walk from Gariahat Market. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at Tess, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Birla Mandir and 6 minutes from South City Mall
  • Airport and local-area shuttle service available for a fee
Hyatt Centric Ballygunge Kolkata offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Hyatt Centric Ballygunge Kolkata. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Tess – This bistro specialises in international cuisine and serves lunch, dinner and light fare.
Yayavar – This theme restaurant specialises in Indian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Tess
  • Yayavar

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Centric Ballygunge Kolkata

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1180 for adults and from INR 590 for children
  • Airport shuttle fee: INR 1770 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballygunge Park Plaza
Kolkata Park Plaza
Park Plaza Ballygunge
Park Plaza Ballygunge Hotel
Park Plaza Ballygunge Hotel Kolkata
Park Plaza Ballygunge Kolkata
Park Plaza Kolkata
Park Plaza Kolkata Ballygunge
Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia
Radisson Kolkata Ballygunge Hotel
Radisson Kolkata Ballygunge India/Kolkata (Calcutta)
Radisson Kolkata Ballygunge
Hyatt Centric Ballygunge Kolkata Hotel
Hyatt Centric Ballygunge Kolkata Kolkata
Hyatt Centric Ballygunge Kolkata Hotel Kolkata

Hyatt Centric Ballygunge Kolkata Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 39 reviews
Rating 8 - Good. 4 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel in upscale Ghariahat area
Stayed 3 nights in Nov 2024

10/10 Excellent

Rikarnob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent with nice amenities, nice fixtures, super clean and friendly staff. There are three restaurants inside the hotel that are also top-notch. My only complaints were on the first night, we had to request water more than four times before we were given water in room service. And despite having a smart TV in our room, it did not come with the remote and we had to request it after the fact.
Stayed 4 nights in Dec 2024

8/10 Good

MANOJ MATHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel, very conveniently located inside the city. The staff are well trained & friendly. The food is good enough.
Stayed 2 nights in Nov 2024

10/10 Excellent

Subhashri, Lynnwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a brand new property. Came with my parents who loved this hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms, good service overall. Outside roads narrow.not easily walkable.
Stayed 13 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of work to call themselves 5*
Room + bathroom condition was good Breakfast service is not at all on par for a 5* hotel that is charging Rs 10,000 + per night! The staff run round you like laser beams to take your food orders but it's not guaranteed that you will receive it in good time. Waited 20 mins for my food order at around 8.30am when the dining area was pretty empty, it still wasn't ready and I had to cancel the order as I had to catch my taxi. I asked for it not to be delivered to my room and 5 mins later, the waiter still brings it too my room! So they don't pay attention to small details. Additionally, if you want a decent Omelette or Masala Dhosa, then it is best that you observe the chef making your order otherwise they will be stingy with the toppings. With the price per night being charged they could consider hiring more chefs for the breakfast service. To all the breakfast dining staff and Chefs, I recommend going to other equivalent 5* hotels in the city , eating breakfast in the hotel and emulate their customer service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Koushik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. We stayed there during Durga puja time so that we can walk to diff pandal in the vicinity. It is also at the heart of Gariahat area so you can walk to many shopping area. Hotel room was little smaller compared to other Hyatt hotel and if you have car, parking will be little difficult. But you can get all other types of transport (taxi, auto etc) very easily. The room was clean and stuff were courteous. Breakfast was ok, did not do lunch/dinner this time as we roamed around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ravi, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sourav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hussan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in at 2.30am staff were welcoming & helped with our luggage. Went for breakfast in the morning again the staff attended to all our needs. There was an a great deal to choose from the various breakfast bars cooked & continental & fresh fruit.The staff & managers continued to check to make sure we were ok. In the evening we went for a meal a few times again the staff were very approachable & guided us through the menu. The bedroom was kept immaculate at all times. Throughly enjoyed the stay. Thank you to all the staff & managers for looking after us.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sahid

Stayed 1 night in Jun 2024

6/10 Okay

Athar

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The only bright spot was the duty manager Bidisha Biswas. Bidisha did her job as manager and tried to make my stay more convenient. But hotel policies are weird and not much manager can do. But full marks to Bidisha.
Stayed 4 nights in Jun 2024

10/10 Excellent

Narasimhulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. The staff was amazing and took extra care of us, including helping us from room to breakfast place every morning. Special shout out to Akash, Sohel, Anirban, Annika, Arita, and the chefs who attended to every need and query we had. Will definitely come back and recommend others!
Stayed 4 nights in Jun 2024

10/10 Excellent

Rehana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good experience at the hotel.The staff is very good and cordial. I could specially mention Mr.Akash,who guided us on what to see and what to expect during our tour of the city. Thank you so much Mr.Akash and team
Stayed 2 nights in Jun 2024

10/10 Excellent

MONJUR

Stayed 2 nights in Jun 2024

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

ARYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable , well maintained and humble staff , leadership team. The breakfast spread was outstanding and delicious . I personally like the fusion Resturant at the 2nd floor . Value for money !
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 친절
인도의 많은 5성급 호텔들을 다녀봤는데, 가장 친절한 호텔 중 하나였습니다. 최고입니다.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!
If you decide to travel to Kolkata as a tourist, I can't imagine a better place to stay than Hyatt Centric if you (like me) like to have a solid breakfast, very service minded employees and be able to relax after a day in busy Kolkata. Location is fairly close to many attractions.
Stayed 4 nights in Nov 2024