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Novotel Kolkata Hotel & Residences Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Novotel Kolkata Hotel & Residences Hotel

Reception
Premium bedding, down duvets, minibar, in-room safe
Sports facility
Indoor wedding
International cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Gym
  • Free WiFi
  • Breakfast available

Explore the area

Map
CF11 Action Area 1C, New Town Rajarhat, Barasat, West Bengal, 700156
  • Axis Mall
    ‪1 min walk‬
  • Biswa Bangla Convention Centre
    ‪3 min drive‬
  • New Town Eco Park
    ‪4 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom, Kitchenette

Premium bedding, down duvets, minibar, in-room safe

Premium Apartment, 1 Bedroom, Kitchenette

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Twin Room, 2 Single Beds, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room, 2 Single Beds, Club lounge access

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Single Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 1 Single Bed

  • 28 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premier Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Club lounge access

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Club lounge access

Premier Suite, 1 King Bed, Club lounge access | Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 King Bed, Club lounge access

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 Double Bed, Kitchenette

Premium bedding, down duvets, minibar, in-room safe

Premium Studio, 1 Double Bed, Kitchenette

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Kolkata Hotel & Residences Hotel

Luxury Barasat hotel connected to the convention centre, steps from Axis Mall
A full-service spa, a restaurant and a 24-hour health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Kolkata Hotel & Residences Hotel offers 340 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Satellite televisions are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club, a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel Kolkata Hotel & Residences Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Axis Mall. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Indulge with facials, body treatments or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Axis Mall and a 3-minute drive from Biswa Bangla Convention Centre
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Kolkata Hotel & Residences Hotel offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. A children's pool, spa services, and a library are also featured at the luxury Novotel Kolkata Hotel & Residences Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Barasat hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
The Square – This restaurant specialises in international cuisine. Open 24 hours.
Sante – This bar only serves light fare. Open 24 hours. Open daily.
Blue Tokai – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: INR 799 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Tokai
  • Sante
  • The Square

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 3 2025 to March 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: INR 1000 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 799 per person
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel Residences Hotel
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Barasat
Novotel Kolkata Hotel & Residences Hotel Hotel Barasat

Novotel Kolkata Hotel & Residences Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 227 reviews
Rating 8 - Good. 76 out of 227 reviews
Rating 6 - Okay. 17 out of 227 reviews
Rating 4 - Poor. 17 out of 227 reviews
Rating 2 - Terrible. 12 out of 227 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Debabrata

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
short stay
Untrained reception staffs , unclean plates at breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Raghu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, friendly staff and convenient place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Excellent food, great staff
Stayed 3 nights in Nov 2024

8/10 Good

Aminul

Good
Stayed 2 nights in Nov 2024

4/10 Poor

Debabrata

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Property is not well maintained. Everything is older and rusty in the rooms. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Checked us in several hour’s early. Very friendly staff. Great chicken wings!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kento

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and felt like home. My kid liked the game zone and the swimming pool the most.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aniruddha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Ankush

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

vilas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at Novotel was good. Staff very supportive

8/10 Good

sreya

Stayed 2 nights in May 2024

10/10 Excellent

Deovbrath

Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Stayed 4 nights in Mar 2024

6/10 Okay

akta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Agnimitro

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 3 nights with two toddlers. Do not at all recommend if you are staying with families particularly small children. The hotel had banquets, fashion shows and marriage parties going on evert day, the noise was unbearable throughout the day. You could hear rock music and Bollywood music from the 12th floor late at night. Repeated complaints had no avail as they simply say it's a private function and they can't do anything. Basically they will neglect guests for cheap banquets. Housekeeping was almost non-existent. Asked for teaspoons (from IRD and HK) for my kid who needed medication to be fed by spoon but never received them. Was given the explanation that only disposable stirrers are provided. Rooms are small for a hotel of this stature and bathroom floors have very slippery wall tiles, who puts wall tiles on floor in a hotel is beyond my comprehension. My kid slipped and got his head. We asked for an anti skid pad and was told they don't have any. Seemed they don't even know what it is. There were couples of questionable nature frequenting the rooms, like those that you see in hourly rate kind of hotels. If you know I mean avoid this hotel at all costs if you are traveling with family. The only positives was our housekeeping staff Momin who did a decent job of cleaning the room, they should hire more staff like him who genuinely care for the guests. Breakfast is limited and not worth the price. There are much better options for your money.

10/10 Excellent

Ranit

Liked: Cleanliness
Decorative and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance. Nice coffee shop downstairs with excellent pastries! :)
Stayed 1 night in Jan 2024

10/10 Excellent

Rohit

Stayed 1 night in Jan 2024

8/10 Good

Malay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times. Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Stayed 2 nights in Dec 2023

2/10 Terrible

Malini

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator. We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Stayed 12 nights in Dec 2023

8/10 Good

Arnab, Fremont

Stayed 3 nights in Dec 2023

10/10 Excellent

Sushanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Dr. Vibhuti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Hafiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel away from busting city of Kolkata
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom. But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.
Stayed 5 nights in Dec 2023