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Garden Palace Downtown

3.5 star property

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Photo gallery for Garden Palace Downtown

Exterior
Balcony
Exterior
Balcony
Deluxe Triple Room (with Complementary Airport Shuttle Services) | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen
  • Housekeeping

Explore the area

Map
Koror, Koror, 96940
  • WCTC Shopping Center
    ‪3 min walk‬
  • Asahi Stadium
    ‪8 min walk‬
  • Nikko Bay
    ‪9 min walk‬
  • Koror (ROR-Palau Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Twin Room (with Complementary Airport Shuttle Services)

Superior Twin Room (with Complementary Airport Shuttle Services) | Premium bedding, down duvets, in-room safe, desk

Superior Twin Room (with Complementary Airport Shuttle Services)

  • 43 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Triple Room (with Complementary Airport Shuttle Services)

Deluxe Triple Room (with Complementary Airport Shuttle Services) | Premium bedding, down duvets, in-room safe, desk

Deluxe Triple Room (with Complementary Airport Shuttle Services)

  • 51 sq m
  • Sleeps 7
  • 3 Single Beds

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The price is €188
for 1 room
includes taxes & fees
20 Feb - 21 Feb
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About this property

Garden Palace Downtown

Hotel in Koror with free breakfast and free airport shuttle
This hotel features a rooftop terrace, concierge services and dry cleaning. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site.
Garden Palace Downtown offers 12 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and rice cookers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Koror hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Garden Palace Downtown, you're just a quick walk from WCTC Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from WCTC Shopping Center and 8 minutes on foot from Asahi Stadium
  • Free airport shuttle service
Free breakfast is served. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Garden Palace Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Koror hotel.

Guests are served a free continental breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Rice cooker
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This property provides airport transfer service only for registered guests on their check-in or check-out date.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Garden Palace Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 39.55 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 39.55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Garden Palace Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property permits only registered guests on site. Guests who arrive early and wish to remain on the premises until check-in time are required to pay a fee.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Garden Palace Downtown Hotel Koror
Garden Palace Downtown Hotel
Garden Palace Downtown Koror
Garden Palace Downtown Hotel
Garden Palace Downtown Koror
Garden Palace Downtown Hotel Koror

Garden Palace Downtown Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 59 out of 72 reviews
Rating 8 - Good. 12 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshlyn

Stayed 11 nights in Aug 2024

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General Manager Oya and his team are professionals who took care of us. They have great customer service.
Stayed 8 nights in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nelson YH Chou
The hotel manager Mr Oya is very helpful provided all the information you need. The room is large and location is excellent 5 mins walk to downtown center. For divers, the hotel also provide washing station for your gear cleaning, very convenance. Room is very clean, the hotel service is great! I highly recommended if you come to Palau stay with Garden place in Koror, you won't be disappointed !
Stayed 7 nights in Apr 2024

10/10 Excellent

Katherine, Glenwood Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent choice as a base for your adventures in Palau. Staff is extremely responsive, polite and helpful. The rooms are HUGE and very comfortable. The stairs are steep and no elevator is available. Bathrooms are large and a bit outdated, but I would absolutely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 4 family members in a huge comfortable room with a kitchenette,. We were out on adventures all day, just met our needs, close to everything. Very helpful & friendly service.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience and professional staff
Stayed 7 nights in Oct 2023

10/10 Excellent

Sze Wan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet facility with many features. Love the little kitchen. Staff are professional and very friendly. Will for sure stay again!
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family is very spacious in comparison with typical family rooms. Service was immaculate Good location
Stayed 4 nights in Apr 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, great service
Can't beat the location, and the free continental breakfast is a plus if traveling on a budget. Highly recommended. Wifi is slow but I think that's as good as it gets in the island.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was centrally located and convenient. Staff was incredible. What's not to like about Palau.
Stayed 8 nights in Jun 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious comfortable rooms!
Great location within walking distance to restaurants, stores, car rental locations, etc. They do have a complimentary airport shuttle (saves you about $20/each way) for pickup which we utilized on our return back to the airport. Decided to rent a car for a day to explore the island and the hotel was able to contact a rental agency for drop-off at the hotel.The rooms are VERY spacious with a mini kitchen included if one wants to prepare their own meals. A light continental breakfast is available and served on their rooftop terrace. The TV also has a variety of channels to choose from. Great customer service was provided by the hotel staff. Highly recommend to stay here.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Palau
Owner and staff were exceptionally helpful: from retrieving us at the airport at an crazy time - to arranging a rental car for the last day; they attended to every need. Will stay again.
Stayed 5 nights in Mar 2018

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, property conditions & facilities
毎年ダイビング旅行で利用させていただいております。 オーシャンビューではないですが、コロールの中心街で買い物、食事ともに便利な立地。 部屋は広く料理家電や食器類も備え付けられており ちょっとした料理をすることも可能。 日本人スタッフがおりレストランの予約も手伝ってくれます。 日本人にはお勧めのホテルです。 We use this hotel every year for diving trips. Although it does not have an ocean view, it is conveniently located in the center of Koror for shopping and dining. The rooms are spacious and equipped with cooking appliances and tableware, so you can even cook a little. There are Japanese staff who will help you make restaurant reservations. I would recommend this hotel for Japanese people.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yi-Chen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很乾淨又舒服，很多細心的小設計讓六天五夜的旅行更方便。 有廚房讓我們不必餐餐外食，偶爾想自己簡單的吃也很方便。老闆與員工都很友善，非常推薦。
Stayed 5 nights in Aug 2024

10/10 Excellent

Ryuji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港までの無料送迎もしていただけるので空港までのアクセスは問題なく行えました。 そして何より日本人のオーナーさんなので何から何までアテンドしていただき非常に助かりました。 少なめのお時間でしたがかなり充実した旅行になりました。 次回訪れた際もぜひ利用したいと思います。
Stayed 2 nights in Aug 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大人2名子供1名で宿泊。部屋は広く、キレイで、とても満足しました。パラオに行くときは、また泊まりたいホテルです。
Stayed 6 nights in Aug 2024

10/10 Excellent

NOBUO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで安心して宿泊出来るホテルです。朝食付きでウォシュレット付きが良かった。フロントが日本人で相談しやすかった。次回も宿泊したいおすすめのホテルです。
Stayed 7 nights in Apr 2024

10/10 Excellent

Suzuka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーナーの方はじめ、スタッフ皆さんがとてもフレンドリーで暖かくて嬉しいです！ 細かいところまでお世話頂き助かりました
Stayed 4 nights in Mar 2024

8/10 Good

Hideko

Stayed 7 nights in Jan 2024

10/10 Excellent

Masato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Tomiyama

Stayed 5 nights in Dec 2023

10/10 Excellent

AYUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語しか話せない私でしたが、オーナー自ら対応いただけたので、細かい要求も聞いてくださいました。 現地のスタッフの方も優しく丁寧で、言葉でしっかりとコミュニケーションは取れませんでしたが、快く対応してくださって、とっても気持ちよかったです。
Stayed 6 nights in Sep 2023