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West Plaza Hotel Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Plaza Hotel Downtown

Miscellaneous
Lobby sitting area
Lobby
Lobby sitting area
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Koror, Koror, Koror Island, 96940
  • WCTC Shopping Center
    2 min walk
  • Asahi Stadium
    8 min walk
  • Nikko Bay
    9 min walk
  • Koror (ROR-Palau Intl.)
    19 min drive

Room options

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, individually furnished, desk

Standard Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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The price is €134
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

West Plaza Hotel Downtown

Motel in Koror with spa services and 24-hour front desk
Spa services, dry cleaning and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
West Plaza Hotel Downtown offers 20 air-conditioned accommodations with a safe and complimentary slippers. This individually furnished accommodation has separate sitting areas. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Koror motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at West Plaza Hotel Downtown, you're just a quick walk from WCTC Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Steps from WCTC Shopping Center and 8 minutes on foot from Asahi Stadium
  • Airport shuttle service available for a fee
West Plaza Hotel Downtown offers its guests spa services, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly West Plaza Hotel Downtown also features dry cleaning/laundry services and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Koror motel.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Plaza Hotel Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: USD 22 (one-way)
  • Airport shuttle transfer per child: USD 0 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 22 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. West Plaza Hotel Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

West Plaza Hotel Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 14 out of 48 reviews" "
Rating 4 - Poor. 6 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Liked: Cleanliness
Customer service
Was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024

8/10 Good

KYOKO

Stayed 4 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Ok for the price
Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2018

10/10 Excellent

Sei, Kyoto Japan

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
great location; friendly, helpful staff

4/10 Poor

TR1776, Boston USA

Disliked: Property conditions & facilities, room comfort
Hotel Ad Is misleading
Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel for divers
Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.

8/10 Good

John, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant property and very helpful staff
Only downside was spotty wifi in room

6/10 Okay

Zorro Donre, Pohnpei Micronesia

Liked: Cleanliness, staff & service
Exprience at West Plaza Hotel town Down in Palau.
The Hotel is OK (Old type hotel) but looking at the condition of the rooms are OK but need to be redone to upgrade it a little in comparison to the hotel hotels in Koror Palau. Statts' are friendly but need to learn more about customer servicing. Parking lot rated from (1 to 10) is 3. less than 10 parking lot available at this Hotel. Their tax rate is 12% for the total amount billed me so Palau has the highest rate of hotel sales tax. No restaurant at this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean hotel in the middle of town with basic facilities. Restaurants within easy walking distance.

8/10 Good

Verified traveller

Liked: Cleanliness
Location was very cinviniant for tourist this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jerry, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Diamond in the Rough
Great staff and price was great. The room were cleaned daily and the staff was there to help out on everything. The only thing I found that I feel everybody wants is free cable in the rooms to keep up with world events. One other thing is WiFi you need to beable to connect this in the rooms. Hotel location great and lots of place to eat in walking distance. The AC all I can say is Wow.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
レストランも近いし、マーケットも近いし良かったです ホテルの従業員も丁寧でよかった また行きます

8/10 Good

Shinichi

街中の普通のホテル
それなりのコンディションだったこととダイビングのためほとんど部屋にいなかったことから普通に過ごせました。パラオ自体初めてなので値段などの比較のしようがありませんが、夏のプーケットであれば20-30ドル程度の部屋に相当すると思います。 ホテルには10ドルで空港送迎サービスがあります。予約すると案内メールが送られてきて、2-3日後に返信（申し込み）しましたがレスポンスはありませんでした。渡航前にもメールしましたがやはり返信はなく、案の定、迎えはいませんでした。問題はこの空恋右派タクシーが常駐しておらず、タクシーの配車カウンターもありません。気のいいいおじさんに頼んで呼んでもらいましたが25ドルでした。気を付けてください。帰りは時間通りに送ってもらいました。

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
スタッフがとてもフレンドリーで親切 部屋は古いがシンプルで清潔 バスルームの喚起が悪いので、ドアを開けておくと湿度がすごくなる。 エアコンは温度調整しかできず、部屋の場所によって体感温度が異なる気がした。

8/10 Good

ari, tokyo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
メイン通りに近くとっても便利！
店員さんに笑顔がすてきな方がいて癒されました。 英語のみですが、 挨拶などたくさんしてくれました。 部屋も清潔で快適です。ただ一つの難点は、冷蔵庫？かなにかのモーター音みたいなのが数十分置きにあり、とても大きくうるさいです。

6/10 Okay

JUNKO

Liked: Cleanliness, staff & service
利用用途で価値あるホテル
ダイビングでただ寝る為の利用でしたが、ウエストプラザ系の中で一番便利、清潔、スタッフの対応も良かったです。ロビーに電子レンジも有り助かりました。 シャワーの出が悪くバスタブも無かったのですが、熱いお湯が出たので冷え切った身体には良かったです。ベランダが無い為、干せず部屋の中で乾かしましたが、こちらの方がむしろ乾く事に気付きました。パラオは朝露など夜中のスコールも有り湿っぽいので毎年苦戦しました。 日本のNHKが見れなかったので退屈でしたが、同じ階に有るマッサージも安く良かったです。 コスパで考えると十分と思うので、次回も利用したいです。