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The LUMA Hotel - A Member of Design Hotels

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Lobby lounge
Reception
Palm Marvellous (Hollywood Twin) | Games room
Bar (on property)
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100
  • Sutera Harbour
    7 min walk
  • Tarik's Lobby Lounge
    2 min walk
  • Tanjung Aru Station
    3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    13 min drive

Room options

View all photos for Grass Standard (Hollywood Twin)

Grass Standard (Hollywood Twin) | Minibar, in-room safe, individually furnished, desk

Grass Standard (Hollywood Twin)

  • 30.00 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Fern Cosy (Hollywood Twin)

Fern Cosy (Hollywood Twin) | Games room

Fern Cosy (Hollywood Twin)

  • 23.00 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Emerald Original (Hollywood Twin)

View from room

Emerald Original (Hollywood Twin)

  • 37.00 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Fern Cosy (King)

Fern Cosy (King) | Games room

Fern Cosy (King)

  • 23.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Extraordinary (Family Suite)

Minibar, in-room safe, individually furnished, desk

Family Extraordinary (Family Suite)

  • 51.00 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Emerald Original (Super King)

View from room

Emerald Original (Super King)

  • 37.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Deluxe (Junior Suite)

Eden Deluxe (Junior Suite) | Minibar, in-room safe, individually furnished, desk

Eden Deluxe (Junior Suite)

  • 40.00 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Palm Marvellous (Hollywood Twin)

Palm Marvellous (Hollywood Twin) | Games room

Palm Marvellous (Hollywood Twin)

  • 34.00 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Palm Marvellous (Super King)

Palm Marvellous (Super King) | Minibar, in-room safe, individually furnished, desk

Palm Marvellous (Super King)

  • 34.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Green Luxury Family (Suite)

Minibar, in-room safe, individually furnished, desk

Green Luxury Family (Suite)

  • 47.00 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Grass Standard (Super King)

Grass Standard (Super King) | Minibar, in-room safe, individually furnished, desk

Grass Standard (Super King)

  • 29.00 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The LUMA Hotel - A Member of Design Hotels

Hotel with 3 restaurants, near Imago Shopping Mall
Along with 3 restaurants, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
The LUMA Hotel - A Member of Design Hotels offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at The LUMA Hotel - A Member of Design Hotels, you're just a quick walk from Sutera Harbour. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Sutera Harbour and 14 minutes on foot from Gleneagles Hospital
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi. There are 2 meeting rooms available. The LUMA Hotel - A Member of Design Hotels also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star Kota Kinabalu hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.
Flow Coffee @ Luma – On-site café.
JOJO Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Hinode Restaurant – On-site restaurant. Open daily.
Fish Market Restaurant – On-site restaurant. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fish Market Restaurant
  • Flow Coffee @ Luma
  • Hinode Restaurant
  • JOJO Restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The LUMA Hotel - A Member of Design Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 38 for adults and from MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 116 reviews" "
Rating 8 - Good. 30 out of 116 reviews" "
Rating 6 - Okay. 2 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and beautiful ambience.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024

8/10 Good

FLORENT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

SEK FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Osamu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Malene

Stayed 1 night in Jul 2024

10/10 Excellent

Hung Fu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good accommodation experience I will definitely go there again next time I have a chance
Stayed 2 nights in Jun 2024

10/10 Excellent

JONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jit Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable hotel
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Stayed 2 nights in May 2024

8/10 Good

Kin Chai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

pei zie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

MING YEE

Stayed 5 nights in Mar 2024

8/10 Good

Yen Ping

Stayed 2 nights in Feb 2024

2/10 Terrible

hyun hae

Stayed 1 night in Jan 2024

10/10 Excellent

An

Liked: Cleanliness, staff & service, room comfort
Wonderful stay at Luma, a modern and tastefully designed boutique hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen, Forest Grove

Stayed 4 nights in Dec 2023

8/10 Good

Hanzhong

Stayed 2 nights in Dec 2023

8/10 Good

Hjh Noor Zawani

Stayed 2 nights in Dec 2023

10/10 Excellent

Yew Chan

Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
Stayed 3 nights in Nov 2023

10/10 Excellent

jae yun

All nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Lay Beng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
Stayed 4 nights in Oct 2023