Kotor Hotels with Room Service

"My boyfriend and I had planned to stay at the hotel for four days. However, we encountered several issues. The receptionist seemed annoyed during check-in, and once in the room, we found that the air conditioning and TV were not working correctly. Moreover, the room was infested with bugs, including large ones in the toilet and one falling onto my boyfriend's head from the old ceiling. The hotel's location on top of a nightclub playing loud 90's music was also aggravating (forget about sleeping at night). Adding to all this, the bed sheets were filthy and had bedbugs. We decided to leave after only 8 hours and move to a 5-star hotel outside the old town, costing us 800 euros and a vacation day. Although a staff member at the reception expressed understanding and said he would see what he could do, we did not receive any refunds. It was a terrible experience, and I strongly advise against booking this hotel. I recommend the Hyatt or the Huma Bay if you are looking for alternatives."