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Kowloon Shangri-La, Hong Kong

5.0 star property

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Photo gallery for Kowloon Shangri-La, Hong Kong

View from room
Pool
Lobby
In-room safe, desk, blackout curtains, soundproofing
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
64 Mody Road, Tsim Sha Tsui East, Kowloon
  • Harbour City
    ‪14 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View King Room

Deluxe Side Harbour View King Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Side Harbour View King Room

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

View from room

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Twin Room with Club Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Horizon Club Deluxe Twin Room with Club Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Harbour View Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Harbour View Twin Room

  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

Premier Suite, 2 Single Beds, Harbour View

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Harbour View King Room with Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room with Club Lounge Access

Horizon Club Deluxe King Room with Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Horizon Club Deluxe King Room with Club Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View King Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Harbour View King Room

  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Side Harbour View Twin Room

  • 42 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

Suite, 2 Single Beds, Harbour View

  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Harbour View Suite with Horizon Club Lounge Access

Premier Harbour View Suite with Horizon Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Premier Harbour View Suite with Horizon Club Lounge Access

  • 100 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Horizon Club Lounge Access

Executive Suite with Horizon Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Executive Suite with Horizon Club Lounge Access

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite with Horizon Club Lounge Access

Harbour View Suite with Horizon Club Lounge Access | In-room safe, desk, blackout curtains, soundproofing

Harbour View Suite with Horizon Club Lounge Access

  • 88 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About this property

Kowloon Shangri-La, Hong Kong

Luxury hotel with 7 restaurants and full-service spa
Along with 7 restaurants, this hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and free newspapers. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Kowloon Shangri-La, Hong Kong. During your stay, you're just a quick walk from Tsim Sha Tsui Promenade. You'll find features such as free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine with ocean views at Angelini, one of the property's 7 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body scrubs, aromatherapy or massages at Health Club
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Tsim Sha Tsui Promenade and 5 minutes on foot from Avenue of Stars
Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kowloon Shangri-La, Hong Kong. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kowloon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Angelini – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves lunch and dinner.
Cafe Kool – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Tapas Bar – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Nadaman – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, German, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 600 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 427 for adults and HKD 214 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Angelini
  • Cafe Kool
  • Nadaman
  • Shang Palace
  • Tapas Bar

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kowloon Shangri-La, Hong Kong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 427 for adults and from HKD 214 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kowloon Hong Kong Shangri-La
Kowloon Shangri-La Hong Kong
Shangri-La Hotel Kowloon Hong Kong
Shangri-La Kowloon Hong Kong
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong Hotel
Shangri-La Hong Kong Hotel
Shangri-La Hong Kong
Kowloon Shangri La, Hong Kong
Kowloon Shangri-La, Hong Kong Hotel
Kowloon Shangri-La, Hong Kong Kowloon
Kowloon Shangri-La, Hong Kong Hotel Kowloon

Kowloon Shangri-La, Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1004 reviews
Rating 8 - Good. 211 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Aks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view, great location, great food and breakfast, terrific service recovery!
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Owen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is fine just better have a stand alone shower rather than standing in the bath tub.

8/10 Good

Yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is aged and the rooms need some renovation. Have to stand in the bath tub to shower, which is not convenient. Plus the bath tub drain is kind of blocked all the time.
Stayed 2 nights in Jan 2025

6/10 Okay

Jeremiah

Stayed 4 nights in Jan 2025

10/10 Excellent

Liang Peng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Yuji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little chilly so you may want to bring PJs. Otherwise the room and service was top notch as always, even during the busy holiday season.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Reddi Naidu Nalla Sri, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities
Worth every penny
Stayed 5 nights in Dec 2024

10/10 Excellent

Cho-Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and definitely woll do it against whenever am back to Hong Kong. It was am amazing check in and the staff was so good that he upgraded up. Thanks a lot
Stayed 3 nights in Dec 2024

2/10 Terrible

Yixuan

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 3 nights in Dec 2024

4/10 Poor

Leonest

Liked: Cleanliness
Disliked: Staff & service
First time booking a hotel in Shangrila but is it actually a normal protocol to have cleaning staff come barging in a room if after few knocks no one answers? Kind of an unusual experience for us especially when we put in the do not disturb sign. Luckily, my husband is there and the cleaning lady just said, "hi, you want coffee?". Weird, when there's literally a coffeemaker in the room. We called it in the front desk and we got a return call from the manager stating its a normal protocol to come in and "check" the room if no one answers. Honestly I dont think its normal protocol and definitely would not be booking here again for safety and privacy reasons.
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and its staff, concierges and front staff very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elliott

Stayed 4 nights in Dec 2024

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Bathroom
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not so Oo..la..la
Shangrila did not want to honor the Black Friday price that Hotels.com offered. They pushed the blame on Hotels.com and said that Expedia did not notify them of the discounted price that we received and secondly, they told me to get the difference of the price back from Expedia. We had reserved 3 rooms. Yeah right, Expedia will not give us a refund on the difference of the price because I had not paid for the room yet. We paid only after checking out. They lied! Finally, the staff called the manager and they honoured the price that Expedia/Hotels.com offered. Fortunately, I had brought a receipt with the prices per night that Expedia sent to me. It was proof.
Stayed 4 nights in Dec 2024

8/10 Good

Kwei

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of year holidays Hong Kong.
Very helpful concierge and door man who went out of their way to help us with directions to our destination . And he actially went out of his way to provide us wirh two cans of drinking water as it was a sunny day! The person who came up with the idea of dessert after dark at the lobby lounge deserves a pat on the back. The coconut with milk was superb and with a live duet playing in the background, it was a fantastic way to wind down for the day after a full day of exploring and shopping.
Stayed 3 nights in Dec 2024