Hotel with a 24-hour front desk, near Victoria Harbour
Concierge services, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellboy and a front desk safe are on-site. Housekeeping is available on request.
The Imperial Hotel offers 225 air-conditioned accommodations with a safe and a hairdryer. This Kowloon hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at The Imperial Hotel, you're just a quick walk from Tsim Sha Tsui Promenade. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
Free WiFi
Services include dry cleaning/laundry, a concierge and a porter
11 minutes by foot from Victoria Harbour and a 4-minute drive from Kowloon Bay
As a guest of The Imperial Hotel, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. The Imperial Hotel also features dry cleaning/laundry services, a front desk safe, and a porter.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Accessibility
Lift
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Refrigerator
More
Air conditioning
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property requires the credit card holder to provide the same credit card used at booking upon check-in. Changes to the credit card used at booking may require additional fees.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for HKD 9999 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: HKD 9999 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Imperial Hotel Kowloon
Imperial Kowloon
The Imperial Hotel Hotel
The Imperial Hotel Kowloon
The Imperial Hotel Hotel Kowloon
The Imperial Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 101 out of 1000 reviews" "
10 - Excellent
101
Rating 8 - Good. 271 out of 1000 reviews" "
8 - Good
271
Rating 6 - Okay. 303 out of 1000 reviews" "
6 - Okay
303
Rating 4 - Poor. 178 out of 1000 reviews" "
4 - Poor
178
Rating 2 - Terrible. 147 out of 1000 reviews" "
2 - Terrible
147
5.8/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
5.6/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
10/10 Excellent
mei
18 Sept 2024
mei
Stayed 2 nights in Aug 2024
8/10 Good
Emelyn Calaoagan, Ewa Beach
Travelled with family
4 Sept 2024
Liked: Cleanliness, staff & service
Close to everything especially transportation, malls & attractions. The rooms need to be repainted. Dirt marks all over the wall so suggest to repaint the room to look cleaner for the customer.
Totally rundown, smelled, they clean only on the second day and every other day after that, cramped space, old TV set, no amenities in the room, dark hallways. Will not go back there. (Excellent location though but it’s the only thing going for it)
If I can get a refund, I will definitely go away immediately. The room was smelly, sweet. Mold everywhere. Don't stay there. Nice location, worest property.
Verified traveller
Stayed 2 nights in Feb 2024
6/10 Okay
benjamin
7 Mar 2024
benjamin
Stayed 4 nights in Mar 2024
4/10 Poor
Verified traveller
Business traveller
6 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Below Average
The Hotel is little run down. The room had small roaches. Had complained 3 days in a row and they addressed it but the roaches kept coming back. The Toilet had a problem and had to complain every day for the water to flow properly. The staff was prompt and sending someone to take care of it, but the infrastructure of the hotel is lacking.
the room was cold even i turned the air-condition down for two days. I asked for extra blanket but still felt cold for the two days I stayed. The floor was full o dust , especially under the desk. the hotel DID NOT change the bedding after the former customer left. I FOUND long hair on the bedding. There was no hot water at night when I wanted to take a shower. The towel was in grey colour. Te only advantage it is convenience.
I can say that the location was great but when we first gotten to our old outdated room, there were no tooth brush, seen a couple of cockroaches and wasn't aware that there was no house keeping unless itbwas reserved. Once we reserved a cleaning and make up for the following day it was forgotten.
The photo in the website is not the same as the actual condition of the room. There is no complimentary bottled water which is a standard in most hotels. The room is old and the bathroom is also old. There is also the smell of an old room air inside the room. No heating too. No available portable heater when needed.