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Aparthotel Basztowa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aparthotel Basztowa

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Economy Double Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets
Daily buffet breakfast (PLN 65 per person)
Shower, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Ul. Basztowa 24, Kraków, Lesser Poland, 31-156
  • Royal Road
    1 min walk
  • Chimney Cake Bakery
    1 min walk
  • Kraków Główny Station
    13 min walk
  • Kraków (KRK-John Paul II - Balice)
    29 min drive

Room options

View all photos for Standard Twin Room (1)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (1)

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Bedrooms

Standard Quadruple Room, 2 Bedrooms | Desk, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Economy Double Room, 1 Bedroom

Economy Double Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room, 1 Bedroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Polonia Hotel

Pet-friendly
Free WiFi
Breakfast available
Parking available
4.4 out of 5, Excellent, (183)
The price is €76
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Polonia Hotel

About this property

Aparthotel Basztowa

Guesthouse with a 24-hour front desk, a short walk to Main Market Square
A restaurant, self parking and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Limited housekeeping is available.
Aparthotel Basztowa offers 34 accommodations with a hairdryer. This Kraków guest house provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
During your stay at Aparthotel Basztowa, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 4 meeting rooms and multilingual staff
  • Steps from Royal Road and Florianska Street
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 4 meeting rooms available. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Aparthotel Basztowa. For a fee, parking is available.

This 3-star Kraków guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restauracja Hotel Polonia – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 70 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A restaurant

Restaurants on site

  • Restauracja Hotel Polonia

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Polonia, Basztowa 25, 31-156 Kraków]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 130 per day.
  • Cots (infant beds) are available for PLN 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 65 for children
  • Self-parking fee: PLN 70 per night
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60.0 per day
  • Rollaway bed fee: PLN 130 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
The check-in location differs from the property location. To check in, guests will need to go to Hotel Polonia, Basztowa 25, 31-156 Kraków
Front desk staff will greet guests on arrival.

Property is also known as

Aparthotel Basztowa
Aparthotel Basztowa House
Aparthotel Basztowa House Krakow
Aparthotel Basztowa Krakow
Aparthotel Basztowa Guesthouse Krakow
Aparthotel Basztowa Guesthouse
Aparthotel Basztowa Kraków
Aparthotel Basztowa Guesthouse
Aparthotel Basztowa Guesthouse Kraków

Aparthotel Basztowa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 160 reviews" "
Rating 8 - Good. 68 out of 160 reviews" "
Rating 6 - Okay. 19 out of 160 reviews" "
Rating 4 - Poor. 8 out of 160 reviews" "
Rating 2 - Terrible. 2 out of 160 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jen

Travelled with group
Liked: Staff & service
This stay was better than we expected in terms of space and quality of room. There was a mini split but it did not reach the other second room even with the door open. There was a man passed out across the window on the ground and which was alarming. Overall, close to train station and good price for 1 night.
Stayed 1 night in Aug 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is in a great location with a tram/bus station outside (can be noisy sometimes) and just a short walk from the old town and local mall. The beds/pillows aren’t the most comfortable and it took me a while to fall asleep on them.
Stayed 4 nights in Jul 2024

10/10 Excellent

Knud Michael

Stayed 2 nights in Jul 2024

6/10 Okay

Liliia

Travelled with family
Liked: Property conditions & facilities
Everything was fine, location is great but the only thing that made our stay bitter in the end is the guy from reception asked us for money for helping with the luggage, BUT, that hotel does not have an elevator and no way us 2 tiny girls could carry all that stuff. If you do not have elevator you should have free option of help with luggage and not require money for “convenience “ because you not having elevator it’s huge inconvenience!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Dariya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and a beautiful historical building
Stayed 1 night in Jun 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shane

Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff, clean and comfy rooms
Stayed 1 night in Sep 2023

8/10 Good

cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Good location , helpful staff,but air conditioner wasn’t working and they knew about it but they werent going to repair it. I was told that I couldnt be certain of getting another room as many guest were due in. It was too much of a hassle and I decided to live with it. Staff otherwise helpful though I would say if you don’t like the stairs avoider. They put me on the 3rd floor and there were 7 flights up to the floor
Stayed 3 nights in Jun 2023

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely with plenty of space. My room faced the street, so there was often the sound of trams passing by. The included breakfast offers a wide variety of food options. Location is ideal, with easy access to multiple tram lines, short walk to train station and Old Town across the street. The only negative for me was that the restaurant and lobby were in the Hotel Polonia next door, so you had to go outside to get to them. There are no elevators.
Stayed 1 night in May 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 1 night in Jan 2023

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Lun

Disliked: Staff & service, room comfort
Don't stay -- Noisy room at main street with trams
This place is located on a very noisy street, which is the main street with trams. When I asked to change the room, they replied to me immediately that all rooms are occupied without even check the computer. This is ridiculous, because I checked in at 1pm and asked to change the room at 1:30pm, how they know that all rooms are occupied when it was 1:30pm? For example, the room #3 (same standard, quiet room, facing the backyard) is empty during my stay. So definitely they lied to me. I kept all the videos for the facts I stated here.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Grete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poland is so beautiful place i love krakow
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Aparthotel because it is a building of old city Krakow. It does not have elevators but staff helps you take your luggage up or down at checkout.
Stayed 2 nights in Jun 2019

10/10 Excellent

Rodolfo, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied. Friendly staff...Dorotha, Jurel and George
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a hotel!
Not a hotel! No reception at all, in an old building, no people there, feel very terror and unsafe, we moved out and booked a new room in another hotel.
Stayed 1 night in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Great for a short stay
Nice and clean. Great breakfast. Bed was old and uncomfortable - rugs on the floor were old and in need of cleaning. Bathroom was new and renovated and a good specification.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly, the hotel isn't even a hotel. It's attached to the hotel next door which nobody says anywhere. So we had to walk down to the other hotel to check in. The staff was extremely rude and we even waited until the next morning in the hopes of another staff member in order to ask a question. We then had to walk back through rain to get to our room and walk up stairs (which would be nice to know it isn't cripple friendly). The heater was leaking water and the carpet was very wet which wasn't nice. We told the staff who came and "fixed it" by simply telling us, leave it on full heat and it won't leak and to open the window (which is right next to a busy tram stop making a LOT of noise all night... The hotel AND apartments were empty, they could've moved us. Breakfast was quite pathetic, you could tell they simply saved everything until it got eaten, even the hard boiled eggs had started going bad and smelly.
Stayed 4 nights in Dec 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
My stay was fantastic!
Stayed 3 nights in Dec 2018