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Crystal Suites Old Town

3.0 star property

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February 2025

Photo gallery for Crystal Suites Old Town

Superior Apartment | View from room
Interior entrance
Deluxe Loft | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Front of property
Deluxe Loft | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Washer
  • Breakfast available
  • Outdoor space
  • Free WiFi

Explore the area

Map
ul. Kochanowskiego 6, Kraków, 31-127
  • Planty Park
    9 min walk
  • Main Market Square
    11 min walk
  • National Museum
    11 min walk
  • Kraków (KRK-John Paul II - Balice)
    24 min drive

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Living room | 26-inch flat-screen TV with digital channels, TV, iPod dock

Deluxe Apartment

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Pillow-top beds, individually decorated, individually furnished, desk

Superior Apartment

  • 45 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Loft

Deluxe Loft | View from room

Deluxe Loft

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Room

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The price is €175
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includes taxes & fees
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Crystal Suites Old Town

Apartment connected to the convention centre in Kraków City Centre
This smoke-free apartment building features laundry facilities, tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff. Each apartment provides a washing machine and a fridge, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a pillowtop bed and an iPod docking station. Housekeeping is available on request.
Crystal Suites Old Town offers 4 accommodations with iPod docking stations and complimentary bottles of water. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Kraków apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 26-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and in-room massages can be requested.

With your stay at Crystal Suites Old Town, you're connected to the convention centre and just a quick walk from Park Krakowski. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available. Built in 1905, this comfortable apartment building has 4 apartments over 3 floors. Free WiFi and a pillowtop bed are available in each apartment.
  • Each apartment offers a washing machine, a pillowtop bed and an iPod docking station
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 11 minutes by foot from Main Market Square and a 5-minute drive from Wawel Castle
  • Airport shuttle service available for a fee
As a guest of Crystal Suites Old Town, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Crystal Suites Old Town also features laundry facilities and a lift.

This 3-star Kraków apartment is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to noon and at the weekend from 8:30 AM to noon.

Languages

English, Polish

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Highchair

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Continental breakfast available for a fee 7:30 AM to noon on weekdays and 8:30 AM to noon on weekends; PLN 45 for adults and PLN 45 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 26-inch flat-screen TV with digital channels
  • CD player
  • IPod dock

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washing machine

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Step to reach entrance
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 4 units
  • Built in 1905
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 45 for adults and from PLN 45 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Crystal Suites Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Suites Old Town
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Krakow
Crystal Suites Old Town Krakow
Crystal Suites Old Town Krako
Crystal Suites Old Town Kraków
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Kraków

Crystal Suites Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 129 reviews" "
Rating 8 - Good. 31 out of 129 reviews" "
Rating 6 - Okay. 5 out of 129 reviews" "
Rating 4 - Poor. 0 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tamoya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my husband and two young children. The Property Manager, Anna, was excellent from the start in communicating check in instructions. The apartment itself is beautifully decorated and very functional. It served our needs well. On the street parking was readily available. We would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

KANAKO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Stephen, Selston Notts

Liked: Cleanliness, amenities
The apartment was clean and ideal for a weekend break.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Noleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (the manager) was particularly helpful with wine great recommendations. The location is very central and there is a tram stop very close by. I would highly recommend 😊
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character apartment, well presented. Very comfortable with good facilities. Not far from central Krakòw
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm apartment within a short distance of the main square. The staff were extremely helpful and our short weekend break in Krakow was enhanced by this place. Would definately recommend it and would certainly stay thwere again.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Amazing weekend, location just right and apartment was well equipped. Will definitely stay again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, spacious apartment in an excellent location. What more could you want? How about friendly receptionists (such as Kristian), and fresh towels when needed. And a teapot! The starter fridge stocking service was so helpful and introduced me to cheese I would not otherwise have tried. There was enough for breakfast and lunch for 4 days, and a yummy treat. There are several restaurants within walking distance. We loved PPP at 29 Karmelicka for inexpensive traditional food. There is a small grocery and liquor store at the end of the block. It is less than 15 minutes walk to the main square.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Loved the feel of the room/apartment (homey and spacious). Location is very good, close to great restaurants and 10-12 minutes from old town.
Stayed 4 nights in Oct 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely suite was within walking to Krakow old town.
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul, New Hampshire, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean with all the amenities you could want. The staff was excellent at helping book a tour or a taxi. Excellent four night stay!
Stayed 4 nights in Sep 2019

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation!
We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super skøn lejlighed med alt i udstyr - venligt og hjælpsomt personale. Meget fin info. inden ankomst til lejligheden mv. Den eneste ting vi kunne have ønsket os anderledes var at dobbeltsengen var lidt større (ikke helt almindelig str. dobbeltseng).
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, 20-30min walk to the main square. Friendly and very helpful staff on reception. There were actually 4 single beds rather than 2 double beds. Clean with plenty of room
Stayed 2 nights in Jul 2019

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is walking distance to all the tourist spots . Nearby are shops where you can buy groceries .
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay at Crystal suits. The service was very good and we have nothing to complain about. We want to thank Anna and Krzysztof for their excellent help.
Stayed 4 nights in May 2019

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debbie. Columbus, Ohio. USA December 2018
This hotel was fantastic. It was conveniently located in a nice neighborhood about a 10 minute to the city center. You felt like you were coming back to your home each night, as the apartment had everything you needed. Anna and the rest of the staff were happy to assist you in locating attractions and answering any questions. I would absolutely stay here again
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, clean and quiet
We absolutely loved this apartment hotel! Check in was easy and everyone who worked there was very friendly and helpful. The apartment was beautiful and very quiet. The beds were comfortable and the sheets and linens were good quality. It was nice to have two bathrooms, we had one of the apartments with two bedrooms and both bedrooms were very private. The big soaker tub upstairs was a plus. All the furnishings were very nice and the kitchen is well equipped. The carpet in the upstairs was worn and needed to be replaced, but the entire house was very clean. This place is absolutely beautiful and has lovely views. It’s only 10 minutes to walk to Kraków centrum. I will definitely stay here again on our next trip to Krakow!
Stayed 2 nights in Sep 2018

10/10 Excellent

Sabine, Bloomington, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is simply wonderful. It is elegantly outfitted, and care is taken to make it extremely comfortable. For instance, fresh and good coffee is provided in the rooms. As is a washing machine, so you can do your own laundry at the end of the visit. I appreciated that there was not daily maid service. Not only do I not like shooing the maid away all the time, I really like the environmentally friendly, sustainable way in which the hotel is managed. The suites are quiet and you are given ample privacy and independence to conduct your stay as you like. I just loved it.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect place for two couple traveling together, and would have been just as good for a family on vacation! There was enough privacy and space for everyone, and space for gathering together as well.
Stayed 1 night in May 2018